2011 Lexus RX Hybrid Technical Service Bulletins

225 technical service bulletins (TSBs) are on record for the 2011 Lexus RX Hybrid. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 10173793Mar 9, 2020Equipment, Electrical system. TT: Some customers may encounter Bluetooth® connectivity concerns such as: ?Difficulty to pair the phone. ?Intermittent Bluetooth® failure to connect to the vehicle when first turning on the vehicle. ?Various Bluetooth® Audio functions are no longer functioning with customer?s phone such as ability to change the track using the steering wheel controls. These concerns can be caused by changes made on the customer?s…
• 10172827Feb 6, 2020Equipment. TSB: February 06, 2020: This bulletin is now obsolete. Please see L-SB-0003-20.
• 10172825Feb 6, 2020Equipment. TSB: Some 2006 ? 2020 model year Lexus vehicles may exhibit odors that naturally occur from the HVAC system and/or related environmental factors. Although there is no way to eliminate these odors, follow the General Procedure in this bulletin to minimize the odors experienced.
• 10170747Dec 10, 2019Electrical system, Equipment. Dealer Package: December 10, 2019 Vehicle total has decreased by approximately 6,260 vehicles. Vehicles were moved from Customer Support Program 19LE05 and added to Limited Service Campaign KLG.
• 10170746Dec 10, 2019Equipment, Electrical system. TSB: REVISION NOTICE December 10, 2019 Rev2: ? The Parts Information and Required Tools & Equipment sections have been updated. November 14, 2018 Rev1: ? The Parts Information and Required Tools & Equipment sections have been updated. Any previous printed versions of this bulletin should be discarded. SUPERSESSION NOTICE The information contained in this bulletin supersedes SB No. L-SB-0074-14. ?
• 10170745Dec 10, 2019Equipment, Electrical system. Dealer Package: 12/10/2019 Vehicle total has increased by approximately 6,260 vehicles. Vehicles were moved from Customer Support Program 19LE05 and added to Limited Service Campaign KLG. The Data Communication Module (DCM) in the subject vehicles are equipped with software to identify the location of the vehicle using the Global Positioning System (GPS) to support features of the Safety Connect system.
• 10169332Nov 18, 2019Equipment. TT: HVAC drain tube is found to blocked/clogged.
• 10168534Oct 17, 2019Equipment. Technical Instructions: TECHNICAL INSTRUCTIONS FOR LIMITED SERVICE CAMPAIGN KLG CUSTOMER SUPPORT PROGRAM 19LE05 SAFETY CONNECT SYSTEM ? VEHICLE LOCATION INACCURATE CERTAIN 2011 ? 2017 MODEL YEAR LS, 2013 ? 2016 MODEL YEAR LS Hybrid, 2011 ? 2017 MODEL YEAR GS, 2016 ? 2017 MODEL YEAR GS-F, 2013 ? 2017 MODEL YEAR GS Hybrid, 2010 ? 2017 MODEL YEAR IS, 2011 ? 2015 MODEL YEAR IS-C, 2013 ? 2014 MODEL YEAR IS-F, 2015 ?…
• 10168533Oct 17, 2019Equipment. Dealer Package: The Data Communication Module (DCM) in the subject vehicles is equipped with software to identify the location of the vehicle using the Global Positioning System (GPS) to support features of the Safety Connect system. Due to incorrect programming in the DCM software, after November 2nd, 2019, the GPS coordinates for this system will be calculated incorrectly. This will cause the system to use…
• 10168532Oct 17, 2019Equipment. Area Letter: The Data Communication Module (DCM) in the subject vehicles is equipped with software to identify the location of the vehicle using the Global Positioning System (GPS) to support features of the Safety Connect system. Due to incorrect programming in the DCM software, after November 2nd, 2019, the GPS coordinates for this system will be calculated incorrectly. This will cause the system to use incorrect…
• 10168531Oct 17, 2019Equipment. Region Email: The Data Communication Module (DCM) in the subject vehicles is equipped with software to identify the location of the vehicle using the Global Positioning System (GPS) to support features of the Safety Connect system. Due to incorrect programming in the DCM software, after November 2nd, 2019, the GPS coordinates for this system will be calculated incorrectly. This will cause the system to use…
• 10168519Oct 11, 2019Steering. TT: Some customers may encounter Bluetooth® connectivity concerns such as: ? Difficulty to pair the phone. ? Intermittent Bluetooth® failure to connect to the vehicle when first turning on the vehicle. ? Various Bluetooth® Audio functions are no longer functioning with customer?s phone such as ability to change the track using the steering wheel controls. These concerns can be caused by changes made on the…
• 10168515Oct 2, 2019Equipment. Dealer Package: 10/02/19 KLG: Vehicle applicability for remedy in relation to Safety Connect Subscription. The Data Communication Module (DCM) in the subject vehicles are equipped with software to identify the location of the vehicle using the Global Positioning System (GPS) to support features of the Safety Connect system. Due to incorrect programming in the DCM software, after November 2nd, 2019, the GPS…
• 10170744Sep 12, 2019Electrical system, Equipment. Area Letter: The Data Communication Module (DCM) in the subject vehicles are equipped with software to identify the location of the vehicle using the Global Positioning System (GPS) to support features of the Safety Connect system. Due to incorrect programming in the DCM software, after November 2nd, 2019, the GPS coordinates for this system will be calculated incorrectly. This will cause the system to use…
• 10162746Jun 13, 2019Equipment. TSB: REVISION NOTICE June 13, 2019 Rev2: ? Applicability has been updated to include 2018 ? 2019 model year Lexus vehicles. March 13, 2017 Rev1: ? Applicability has been updated to include 2015 ? 2017 model year Lexus vehicles. ? The Parts Information section has been updated. Any previous printed versions of this bulletin should be discarded. Some 2007 ?
• 10197471Mar 22, 2018Equipment. Diagnosis of bluetooth connectivity complaints.
• 10129978Feb 12, 2018Equipment. TT: This bulletin is regarding best practices when handling navigation systems that use Hard Disc Drive or Micro SD Card memory. 1. First type is generation 6 or 7 which utilizes HDD (Hard Disc Drive). Pioneer models that begin with NXH, have Map Data, Operating System and other Information in the Hard Disc Drive. With this system if a radio is being sent back for an exchange. The original Hard Disc Drive needs to…
• 10129210Jan 24, 2018Equipment. TSB: OBSOLETE NOTICE January 22, 2018: This bulletin is now obsolete. Please see L-SB-0001-18.
• 10131726Jan 22, 2018Electrical system, Transmission and drivetrain. TSB: SUPERSESSION NOTICE The information contained in this bulletin supersedes Service Bulletin No. L-SB-0021-14. * Applicability has been updated to include applicable 2018 models and 2016 * 2018 model year RC 300 and 2015 * 2018 model year RC 350 vehicles. * Applicability has been updated to exclude 2001 - 2003 model year ES 300 vehicles. Service Bulletin No. L-SB-0021-14 is obsolete and any printed versions…
• 10131724Jan 19, 2018Equipment. TSB: REVISION NOTICE January 19, 2018 Rev1: ? Applicability has been updated to include 2018 model year vehicles. Any previous printed versions of this bulletin should be discarded. The purpose of this Service Bulletin is to elevate awareness and provide best practices for leather care in Lexus vehicles. As an additional resource, if the vehicle is equipped with factory leather seats, the vehicle Owner?s Manual…
• 10146493Dec 13, 2017Engine. TSB: REVISION NOTICE December 13, 2017 Rev1: Applicability has been updated to include 2013 ? 2017 model year RX 450h vehicles. The Introduction and Repair Procedure sections have been updated. Any previous printed versions of this bulletin should be discarded. Some 2010 ? 2017 model year RX 450h vehicles may exhibit one or more of the following conditions: MIL ?ON? with DTC P0300/00, P0301/00, P0302/00, P0303/00…
• 10140601Dec 13, 2017Engine, Equipment. TSB: REVISION NOTICE December 13, 2017 Rev1: ? Applicability has been updated to include 2013 ? 2017 model year RX 450h vehicles. ? The Introduction and Repair Procedure sections have been updated. Any previous printed versions of this bulletin should be discarded. Some 2010 ? 2017 model year RX 450h vehicles may exhibit one or more of the following conditions: ? MIL ?ON? with DTC P0300/00, P0301/00, P0302/00…
• 10127061Dec 8, 2017Equipment. TT: HVAC drain tube is found to blocked/clogged.
• 10132429Aug 2, 2017Equipment. TT: An error message is received when performing DCM activation initiated by Techstream. This is a known condition and will be remedied in the near future. Please discontinue DCM activations utilizing Techstream until further notice.
• 10131895Mar 30, 2017Electrical system. This bulletin is regarding the Diagnosis of Bluetooth Connectivity Complaints: Some customers may encounter Bluetooth® connectivity concerns such as: Difficulty to pair the phone. Intermittent Bluetooth® failure to connect to the vehicle when first turning on the vehicle. Various Bluetooth® Audio functions are no longer functioning with customer?s phone such as ability to change the track using the steering wheel…
• 10131836Mar 22, 2017Body and structure. TSB: REVISION NOTICE March 22, 2017 Rev2: ? Applicability has been updated to include 2016-2017 model year Lexus vehicles. ? February 11, 2015 Rev1: Applicability has been updated to include 2006 ? 2015 model year Lexus vehicles. On some vehicles, when Rapgard? is removed, the paint may have a stained appearance. These stains appear to be under the clear coat. The stain patterns are usually under wrinkles in the…
• 10131864Mar 13, 2017Equipment. TSB: REVISION NOTICE March 13, 2017 ? Applicability has been updated to include 2015-2017 model year Lexus vehicles. Some vehicles in particular geographic areas may exhibit a condition where the HVAC Evaporator Drain Hose has become obstructed with an insect nest. An insect repellent drain hose tip (ARINIX® Tip) is now available to help minimize future occurrences of this environmental condition. For some models…
• 10131787Feb 21, 2017Equipment. TT: This bulletin is regarding best practices when handling navigation systems that use Hard Disc Drive or Micro SD Card memory.
• 10131781Feb 16, 2017Back-over prevention (rear camera). TSB: Some 2010 ? 2016 model year RX 450h vehicles may exhibit a squawk and/or a knocking type noise coming from the engine compartment when releasing the brake pedal. Follow the Repair Procedure in this bulletin to address this condition.
• 10152262Dec 17, 2016Electrical system. LSB: This bulletin includes basic procedures for preforming a Rescue Charge on Ni-MH High Voltage (HV) Batteries. This bulletin should be used in conjunction with the Repair Manual while performing the Rescue Charge. The GRX-5100 should be used wherever the Repair Manual references the Toyota Hybrid System (THS) Charger.
• 10132902Nov 10, 2016Equipment. TSB: REVISION NOTICE November 10, 2016 Rev1: ? Applicability has been updated to include 2015 ? 2017 model year applicable Lexus vehicles. ? The Parts Information section has been updated. Any previous printed versions of this bulletin should be discarded. Some 2006 ? 2017 model year Lexus vehicles may exhibit odors naturally occurring from the HVAC system and/or related environmental factors.
• 10132848Oct 5, 2016Equipment, Electrical system. TSB: OBSOLETE NOTICE October 5, 2016: This bulletin is now obsolete. Please see L-SB-0086-16.
• 10111274Sep 30, 2016Equipment, Electrical system. TSB: Lexus models equipped with Hard Disk Drive (HDD) Navigation require a Special Service Tool and follow a unique process for updating the map, points of interest, and system software. Instead of individual DVDs installed into the vehicle, ALL map data is uploaded directly to the HDD system.
• 10111272Sep 30, 2016Equipment. TSB: Some 2010 - 2015 model year Lexus vehicles with the RES+ accessory may exhibit a condition of not being able to remote start the vehicle through their smart phone application in some areas. The user will receive a mobile device message "Waiting the answer from VIN", indicating the network was unable to connect to their vehicle. The cause of this may be related to the provider's 3G and 4G wireless…
• 10132625Sep 19, 2016Equipment. TSB: Revision Notice: Applicability section has been updated to include 2016-2017 applicable model year Lexus vehicles. The Repair Procedure section, Required Tools & Equipment section, and the Repair Procedure section has been updated. Flash reprogramming allows the ECU software to be updated without replacing the ECU. Flash calibration updates for specific vehicle models/ECUs are released as field-fix procedures…
• 10140576May 6, 2016Electrical system. TT: Some customers may experience difficulty programming HomeLink.
• 10093004May 6, 2016Electrical system, Equipment. Tt: some customers may experience difficulty programming homelink.
• 10134416Apr 26, 2016Equipment. TT: When replacing the Hard Disk Drive (HDD) follow the instructions below.
• 10205325Mar 17, 2016Equipment, Seats. Leather Care Best Practices.
• 10134319Mar 17, 2016Equipment. LSB: The purpose of this Technical Service Bulletin is to elevate awareness and provide best practices for leather care in Lexus vehicles. As an additional resource, if the vehicle is equipped with factory leather seats, the vehicle Owner's Manual will highlight the importance of proper maintenance and provide guidance for care.
• 10097044Mar 17, 2016Equipment. Lsb: the purpose of this technical service bulletin is to elevate awareness and provide best practices for leather care in lexus vehicles. As an additional resource, if the vehicle is equipped with factory leather seats, the vehicle owner's manual will highlight the importance of proper maintenance and provide guidance for care.
• 10205349Dec 17, 2015Electrical system. High Voltage (HV) Battery Rescue Charge (HEV Workstation/GRX-5100
• 10093537Dec 17, 2015Hybrid propulsion system, Electrical system. Lsb: this bulletin includes basic procedures for preforming a rescue charge on ni-mh high voltage (hv) batteries. This bulletin should be used in conjunction with the repair manual while performing the rescue charge. The grx-5100 should be used wherever the repair manual references the toyota hybrid system (ths) charger.
• 10111513Nov 12, 2015Equipment, Electrical system. TT: Some customers may encounter Bluetooth connectivity concerns such as: Difficulty to pair the phone. Intermittent Bluetooth failure to connect to the vehicle when first turning on the vehicle. Various Bluetooth Audio functions are no longer functioning with the customer's phone such as ability to change the track using the steering wheel controls. These concerns can be caused by changes made on the customer's…
• 10094047Nov 12, 2015Equipment. Tt: some customers may encounter bluetooth connectivity concerns such as: difficulty to pair the phone. Intermittent bluetooth failure to connect to the vehicle when first turning on the vehicle. Various bluetooth audio functions are no longer functioning with the customer's phone such as ability to change the track using the steering wheel controls. These concerns can be caused by changes made on the customer's…
• 10111502Nov 2, 2015Electrical system, Equipment. LSB: Lexus models equipped with Hard Disk Drive (HDD) Navigation require a Special Service Tool and follow a unique process for updating map, points of interest, and system software. Instead of individual DVDs installed into the vehicle, all Map Data is uploaded directly to the HDD system. Map Data will be released annually through direct shipment of tow Map Data DVDs to each dealership service manager. The annual…
• 10111501Nov 2, 2015Equipment, Electrical system. LSB: Certain 2010-2013 model year Lexus models may exhibit one or more of several conditions. Navigation firmware has been updated to allow updating map to version 10.1 or later. Updated navigation system software has also been developed to remedy these conditions. Use the following procedure to address these conditions.
• 10093968Nov 2, 2015Equipment. Lsb: lexus models equipped with hard disk drive (hdd) navigation require a special service tool and follow a unique process for updating map, points of interest, and system software. Instead of individual dvds installed into the vehicle, all map data is uploaded directly to the hdd system. Map data will be released annually through direct shipment of tow map data dvds to each dealership service manager. The annual…
• 10093963Nov 2, 2015Equipment. Lsb: certain 2010-2013 model year lexus models may exhibit one or more of several conditions. Navigation firmware has been updated to allow updating map to version 10.1 or later. Updated navigation system software has also been developed to remedy these conditions. Use the following procedure to address these conditions.
• 10134167Jul 14, 2015Electrical system. TT: Techstream Health Check Results screen shows "Yes" for a Telematics ECU (DCM) Calibration update regardless of whether a calibration update is available or not. The issue is related to the Techstream software and will be corrected in a future Techstream software release.

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