2011 Lexus RX Hybrid Technical Service Bulletins

225 technical service bulletins (TSBs) are on record for the 2011 Lexus RX Hybrid. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 10132818May 5, 2014Equipment. Tech Tip: For the models listed above, the Electronic Parts Catalogue (EPC) may not include enough detail to determine appropriate keys and receiver replacement parts. This Tech Tip will help you identify the system type prior to ordering replacement keys and/or Door Control Receiver.
• 10133770Apr 21, 2014Equipment. Some technicians are unaware of current 12V battery warranty policies affecting batteries, some of which have been updated on Warranty Policy 4.10.
• 10133713Apr 21, 2014Electrical system. Some technicians are unaware of current 12V battery warranty policies affecting batteries, some of which have been updated on Warranty Policy 4.10.
• 10060770Apr 21, 2014Electrical system. Summary to be provided on a future date.
• 10133761Apr 7, 2014Transmission and drivetrain. Some 2010 ? 2011 model year RX 450h vehicles may exhibit a MIL "ON" condition with Diagnostic Trouble Code (DTC) P0430 stored in the Engine Control Module or ECM (SAE term: Powertrain Control Module/PCM). Use the following Repair Procedure to address this condition.
• 10133704Apr 7, 2014Transmission and drivetrain. Some 2010 ? 2011 model year RX 450h vehicles may exhibit a MIL "ON" condition with Diagnostic Trouble Code (DTC) P0430 stored in the Engine Control Module or ECM (SAE term: Powertrain Control Module/PCM). Use the following Repair Procedure to address this condition.
• 10133747Mar 19, 2014Electrical system, Equipment. A new 13.1 Generation 6 Navigation Update Tool Master DVD has been released. The version number has changed to 13.09.11. The original 13.1 Generation 6 Navigation Update Tool Master DVD, version 13.09.10 is now obsolete.
• 10133744Mar 6, 2014Electrical system. Customers complain of Bluetooth connectivity concerns such as: difficulty to pair the phone. Intermittent Bluetooth failure to connect to the vehicle when first turning on the vehicle. These concerns can be caused by changes made on the customer's phone. Make sure to inquire with the customer if the connectivity concerns occurred after receiving an operating system update on their phone or they have restore their…
• 10131964Jan 16, 2014Air bags. Lexus vehicles are equipped with Supplemental Restraint Systems (SRS), including various airbags and in some models, seat belt pre-tensioners, to help reduce the risk of injury in a collision. If a customer expresses any concerns that the SRS airbags or pre-tensioner devices did not perform as expected (including an unintended deployment event), please follow the steps in the recommendations section below.
• 10205352Dec 19, 2013Visibility (wipers, defrost, mirrors). Windshield Wiper Blade Maintenance and cleaning
• 10132006Dec 19, 2013Visibility (wipers, defrost, mirrors). This bulletin is now obsolete. Please see L-SB-0092-13.
• 10132004Dec 19, 2013Visibility (wipers, defrost, mirrors). The following procedures are recommended during routine maintenance or in the event of a customer concern for wiper performance.
• 10132074Nov 10, 2013Seats, Air bags. Beginning in 1998, Lexus introduced side airbags as optional equipment. Lexus does NOT recommend replacement of original seat covers with non-Lexus leather or other seat cover materials on vehicles due to the following: Seat covers NOT recommended by Lexus may affect side airbag performance, in general or in part, during an accident. Modifications that negatively affect side airbag performance can result in severe…
• 10132083Nov 7, 2013Equipment. Adhesive & sealant cross reference Information
• 10132075Nov 5, 2013Equipment. This bulletin is now obsolete. Please see L-SB-0147-11.
• 10205383Nov 2, 2013Visibility (wipers, defrost, mirrors). Spots in Window Glass - vehicle exterior
• 10132082Nov 2, 2013Visibility (wipers, defrost, mirrors). Spots in Window glass
• 10205129Oct 25, 2013Equipment. HDD Navigation Map Update Process - Lexus models equipped with Hard Disk Drive (HOD) Navigation require a Special Service Tool and follow a unique process for updating map, points of interest, and system software. Instead of individual DVDs installed into the vehicle, all Map Data is uploaded directly to the HOD system.
• 10132127Oct 25, 2013Equipment. This bulletin is now obsolete. Please see L-SB-0082-13.
• 10132125Oct 25, 2013Equipment. Lexus models equipped with Hard Disk Drive (HDD) Navigation require a Special Service Tool and follow a unique process for updating map, points of interest, and system software. Instead of individual DVDs installed into the vehicle, all Map Data is uploaded directly to the HDD system. Map Data will be released annually through the direct shipment of two Map Data DVDs to each dealership service manager. The annual…
• 10205128Oct 24, 2013Equipment. Navigation System Firmware Improvement (Generation 6)
• 10132145Oct 24, 2013Equipment. These concerns can be caused by changes made on the customer?s phone. Make sure to inquire with the customer if the connectivity concerns occurred after receiving an operating system update on their phone or they have restored their phone data/settings recently.
• 10132144Oct 24, 2013Electrical system, Equipment. MY 2013 Gen 7 navigation systems use a USB SST to update the firmware and map. MY 2014 IS and GX models incorporate a Gen 8 navigation system that uses a USB stick to update the firmware ONLY. Refer to the chart below for a comprehensive list of all current and previously issued USB SSTs and their applicability.
• 10132124Oct 24, 2013Equipment, Electrical system. Navigation firmware has been updated to allow updating map to version 10.1 or later. Updated navigation system software has also been developed to remedy these conditions. Use the following procedure to address these conditions.
• 10132117Oct 4, 2013Equipment. This bulletin is now obsolete. Please see L-SB-0072-14
• 10132142Oct 3, 2013Engine. Starting with the 2010 Model Year, Lexus began a gradual transition to the use of synthetic 0w-20 viscosity engine oil. There are multiple benefits of this oil
• 10132146Oct 2, 2013Equipment, Engine cooling. If a customer states there is an unpleasant odor in the vehicle from the HVAC system, there are various factors that may be involved.
• 10205378Sep 13, 2013Equipment. When an iPhone is linked to the vehicle through Bluetooth, activation of the microphone on the iPhone will result in the vehicle display showing that an outgoing call is being made.
• 10205307Sep 13, 2013Equipment. XM Re-Registration with Radio Unit Swap 2010-2014 Models with Satellite Radio
• 10205340Sep 12, 2013Equipment, Visibility (wipers, defrost, mirrors). HVAC Odor Maintenance
• 10132176Sep 12, 2013Equipment. Some 2006 ? 2014 model year Lexus vehicles may exhibit odors naturally occurring from the HVAC system and/or related environmental factors. Although there is no way to eliminate these odors, follow the General Procedure in this bulletin to minimize the odors experienced.
• 10205377Aug 27, 2013Equipment. XM Re-Registration with Radio Unit Swap 2010-2014 Models with Satellite Radio
• 10205371Aug 22, 2013Equipment. Navigation and Audio System Update/ Upgrade USB Directory.
• 10205359Aug 6, 2013Engine. Oil Viscosity Applicability and Cfhange Interval Guide
• 10205376Jul 31, 2013Visibility (wipers, defrost, mirrors). Window and Windshield kProduct Report Tips - Multiple Vehicles
• 10132278Jul 31, 2013Visibility (wipers, defrost, mirrors). Tips for writing a DPR (Dealer Product Report) on manufacturing issues for windows and windshields.
• 10132276Jul 25, 2013Equipment. Certain service publications, Technical Service Bulletins, Service Campaign Technical Instructions and Service & Parts Operation Communication Bulletins may reference specifically required adhesives and sealants
• 10132273Jul 2, 2013Tires, Equipment. Prior to tire rotation use the quick reference chart below to verify the size of the lug nut and the lug nut torque specifications. The quick reference chart is applicable to current generation vehicles only.
• 10205358Apr 10, 2013Engine. Oil Viscosity Applicability and Cfhange Interval Guide
• 10132323Apr 10, 2013Engine. Starting with the 2010 Model Year, Lexus began a gradual transition to the use of synthetic 0w-20 viscosity engine oil. There are multiple benefits of this oil
• 10132326Apr 9, 2013Air bags. A recent review of our records indicated that your Safety Connect system is not active and needs to be activated in order for services to work.
• 10132307Apr 9, 2013Equipment. Lexus models equipped with Hard Disk Drive Navigation may have their map data, Compact Disc Database, and navigation head unit software updated using the Navigation Update Tool and the HDD Navigation Programs Installer.
• 10132305Apr 5, 2013Equipment. Navigation firmware has been updated to allow updating map to version 10.1 or later. Updated navigation system software has also been developed to remedy these conditions. Use the following procedure to address these conditions.
• 10132304Apr 5, 2013Equipment. Lexus models equipped with the Premium HDD Navigation (AVN/AW-EMV) System require a Special Service Tool (SST) USB drive to update the map, points of interest, Gracenote, and system software. The SST is used with all the vehicles to deliver the update, however a unique Activation Number is required for each vehicle.
• 10132322Apr 3, 2013Equipment. Since MY 2012 several different update or upgrade USB SSTs have been issued for Lexus audio and navigation systems. Refer to the chart below for a comprehensive list of all current and previously issued USB SSTs and their applicability.
• 10132302Apr 2, 2013Visibility (wipers, defrost, mirrors), Back-over prevention (rear camera). If a creak, tick, or rattle noise is heard at the top or bottom of the windshield, the source of the noise may be the two windshield stoppers bonded to the top of the windshield or the windshield retainers bonded to the lower edge of the windshield. This bulletin provides the recommended repair procedure to eliminate these types of noises from the windshield area.
• 10133806Mar 29, 2013Equipment. Some 2010 - 2013 model year RX 450h vehicles may exhibit a MIL "ON" condition with Diagnostic Trouble Codes (DTCs) P3190 and P0A0F with information code 204 present. Refer to the repair procedure in this bulletin to address this condition.
• 10133852Feb 28, 2013Suspension. Some 2010 ? 2012 model year RX 350 and RX 450h vehicles may exhibit a squeak coming from the rear of the vehicle when going over an uneven road surface. In addition, some vehicles may also display evidence of an oil leak from the rear shock absorber(s). Use the following repair procedure to address these conditions.
• 10062363Feb 28, 2013Suspension. Summary to be provided on a future date.
• 10133866Feb 27, 2013Electrical system. Navigation/ Multi Info Display Day Mode Operation

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