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Lexus RXModel year report

2024 Lexus RX Problems

Compared with other Lexus RX years

Too new to compare

Based only on NHTSA complaints, recalls and investigations. Not adjusted for how many vehicles were sold, and not a reliability rating. How this is calculated

Complaints
60filed with NHTSA
Median mileage
3,000miles, 7 complaints with mileage
Recalls
4campaigns on record
Trend
Too newThis model year is less than 4 years old, so a trend is not meaningful yet.
NHTSA crash rating
4–5 / 5stars overall, 4 rated versions
EPA fuel economy
25 mpgcombined, 2.4L 4-cyl FWD · 22 city / 29 hwy

Sources: NHTSA records for the 2024 Lexus RX (complaints, recalls, investigations), NHTSA crash tests, EPA fuel economy. Report an error

What owners report

Owners of the 2024 Lexus RX report two dominant themes: a 12-volt battery that goes dead and leaves the vehicle unresponsive (often on hybrid models), and quick bursts of unintended acceleration or hard automatic braking from the driver-assist systems. Most complaints were filed within the first year of ownership at low mileage, so many of these reports describe behavior noticed early rather than long-term wear.

  1. Electrical system

    12-volt battery drains, doors will not unlock

    • 14 complaints (23%)
    • median 1,624 mi at 1.4 yrs old (3 state mileage, few)
    • filed 2024–2026

    Complaints describe the vehicle sitting parked or being used normally and then failing to start, with the doors refusing to unlock and the fob or mechanical key not working. Several owners on hybrid versions say the small 12-volt battery discharged and left them locked out or, in a few reports, unable to open the doors from inside until an override was found. According to the complaints, dealers replaced the battery (sometimes more than once) and in some cases could not identify why it kept draining. Reported from a few weeks of ownership up to about 18 months, typically at low mileage. Several owners link it to the hybrid versions and to periods when the car sat unused.

    1 related service bulletin

    What to check: Ask whether the 12-volt battery has been replaced and whether any parasitic-drain diagnosis was done. On a hybrid, confirm you can open the doors with the mechanical key and know where the interior override is.

    2 excerpts from owner complaints in NHTSA records

    “From last month, I am receiving a lot of messages on my IPhone that multiple rear doors are open, please check the doors. Over night RX2024H draining the Battery and a lot of time it shows on screen red. Today again it showed only close to 20% charge left. I took the RX to Roseville Lexus and they perform 10K miles service and advise me that this RX350H has issues with the notices sending to owner's cell phones. They advised me to delete my account and logoff on my cell for Lexus App. …”

    NHTSA complaint #11664407, filed 2025-06

    “My 2024 Lexus RX 350h experienced a catastrophic 12V battery collapse (2.00V), disabling the electronic 'e-Latch' door system and rendering interior handles non-functional for standard use. While a manual override exists, it is not intuitive for emergency egress. Additionally, the electronic parking brake and shift-by-wire systems remained physically locked, preventing the vehicle from being moved to a safe location during the power failure. I am reporting this as a failure of primary safety and fail-safe protocols. …”

    NHTSA complaint #11715077, filed 2026-02
  2. Forward collision avoidance

    Unintended acceleration or hard braking

    Mentioned in 11 of 56 sampled complaints

    Owners describe the automatic emergency braking engaging with nothing in front of the car, sometimes on the highway, and in other cases the vehicle lurching forward or accelerating on its own at parking speed or while stopped with the brake applied. Complaints also describe slow-speed hesitation where the accelerator does not respond for a moment. Dealers often told owners they could not duplicate the behavior or that no fault was found. Reported at all mileages in the sample, both at parking-lot speeds and at highway speeds, in clear weather and in rain.

    What to check: During a test drive, try the adaptive cruise and parking-assist systems and note any unexpected braking. Ask whether any driver-assist software updates or calibration work has been done.

    2 excerpts from owner complaints in NHTSA records

    “My 2024 Lexus RX 500h experiences an intermittent failure to respond when I press the accelerator pedal. During these episodes, pressing the pedal does not produce the expected acceleration, making the vehicle’s response unpredictable. Lexus service bulletin L-SB-0026-25 was performed on my vehicle to address the issue. However, the accelerator nonresponse continues after that repair. The issue remains unresolved. …”

    NHTSA complaint #11770703, filed 2026-10

    “On Feb. 10th 2026 I was driving north I405 (Los Angeles). The car suddenly applied emergency breaks in the middle of the freeway, while there was no car in front of me, at least for 100m. I was lucky that the car behind me didn't hit me. It could be a serious multi-car collision.”

    NHTSA complaint #11717700, filed 2026-02
  3. Engine

    Throttle hesitation and rough engine response

    Mentioned in 8 of 56 sampled complaints

    Complaints describe the engine revving on its own when the accelerator is released, lurching back and forth at idle, and momentary loss of power on the highway. Some owners say the transmission would not engage cleanly or the car dropped out of gear. Dealers reportedly described the revving as normal behavior in some cases. Reported mostly in the first year, across a wide mileage range, in both city and highway driving.

    3 related service bulletins

    What to check: Ask whether any ECM or transmission software updates or service bulletins have been applied. Test the car from a stop and at light throttle to feel for hesitation or odd revving.

    2 excerpts from owner complaints in NHTSA records

    “I started to notice that when in reverse or coming to a brake at low speeds, the brake pedal and car starts to vibrate/stutter. I have driven hybrids for the last 5 years and never had this issue before. It is very strange that the car vibrates when coming to a stop and it is on going. It happens and then it stops, but always starts up again.”

    NHTSA complaint #11578930, filed 2024-03

    “When accelerating at slow speed, the engine or turbo turns off which causes the nose of the car to take a hard nose dive and then turns back on within 1 second but results in a big loud sound coming from engine/transmission. This issue almost caused on accident because it does a hard engine break where I was almost rear ended but from other drivers perspective, it might seem that I’m break checking them. …”

    NHTSA complaint #11711012, filed 2026-01
  4. Body and structure

    Panoramic sunroof glass shatters

    • 7 complaints (12%)
    • typically at 1.9 yrs old
    • filed 2024–2026

    Complaints describe the panoramic roof glass bursting with a loud bang while driving at highway speed, with no impact or debris seen beforehand. Owners report glass blowing outward and pieces falling into the cabin once the shade was opened. According to the complaints, dealers declined warranty coverage in several cases, attributing the break to an outside impact. Reported from shortly after delivery up to high mileage, most often at highway speeds and in ordinary weather.

    What to check: Inspect the roof glass closely for chips, edge damage or prior replacement, and ask for the service history on the roof panel. Keep the sunshade closed on highway drives if you are concerned.

    2 excerpts from owner complaints in NHTSA records

    “On October 16, 2026, the panoramic sunroof glass on my 2024 Lexus RX 500h shattered without any impact. The vehicle had about 78,000 miles. I was driving at roughly 70 mph on a highway when the glass burst with a loud bang. The glass blew upward and outward, not inward, and there was no road debris, no overhead object and no sign of anything striking the roof. No impact point or chip is visible on the remaining glass. No one was injured. The vehicle was out of the 4-year/50,000-mile basic warranty. …”

    NHTSA complaint #11772690, filed 2026-10

    “While driving on the freeway the sun roof exploded shattering glass out onto the highway. The noise was loud and frightening. Upon pulling over I observed most of the sunroof was gone with fragments of glass remaining along the edges of the roof. I believe this to be a major safety issue. If the ceiling cover had been open, the passenger in the rear seat could have been seriously injured. No doubt flying glass is a danger to any cars following. The vehicle was inspected by the Lexus dealer who declined to cover the damage under warranty. …”

    NHTSA complaint #11683009, filed 2025-08
  5. Other or unknown

    Steering assist pulls or wanders

    Mentioned in 5 of 56 sampled complaints

    Owners describe the lane-tracing and lane-departure features nudging the wheel on their own, including on two-lane roads with faint markings, and the cruise system continuing a lane change while the turn signal is held. Some say the correction feels sudden and hard to anticipate. Complaints also mention a clicking noise from the steering column that traced to a worn tie rod. Reported in the first year of ownership, on both marked highways and rural roads without clear lane markings.

    2 related service bulletins

    What to check: Ask the seller to walk you through how to disable lane tracing and lane departure, and test them on a road with worn markings. Listen for clicking from the steering column on a slow turn.

    2 excerpts from owner complaints in NHTSA records

    “When in cruise, the car will merge itself into the next lane if you hold the turn signal partially. If you keep holding it or fully engage the turn signal (maybe you forgot to turn off you signal, or held it too long), the car will merge through the solid white line off the road into a ditch. This happened to me once, and I noticed it trying several other times.”

    NHTSA complaint #11731039, filed 2026-04

    “Heard clicking noise coming from steering wheel. Car shimmied when breaking off of freeway. Newish car, only 20,611 miles. Took into dealership before anything went awry. Dealership said never heard of the steering problem before. Turned out it was a tie rod going bad and repair was covered by warranty. Break issue was also covered by warranty.”

    NHTSA complaint #11693872, filed 2025-10

Buying note. Look for a car with a documented battery replacement and any software updates already applied, and test the driver-assist features yourself on a highway and in a parking lot. Service history on the roof glass and the steering column is also worth requesting.

Summary written with AI from a sample of 56 NHTSA complaints for this model year (picked at random, with complaints that state a mileage and recent ones taken first), then checked automatically against the source records. Where a problem shows a complaint count, every complaint for this model year was matched with fixed keyword rules (written with AI and tested against the sample), and the mileage, age and repair figures are calculated from those complaints; owners' figures are as stated, not verified. Other counts refer to the sample. The excerpts come from NHTSA's public complaint records and are unverified; capitalisation is normalised, NHTSA staff notes are removed, and shortened text ends with “…”. Something wrong? Request a correction.

NHTSA recorded 60 consumer complaints for the 2024 Lexus RX. 7 of the complaints include a mileage, and 100% of those were filed for vehicles with under 50,000 miles; the median is 3,000 miles. Of all complaints, 1 involved a crash, 6 an injury, according to the filers. NHTSA lists 4 recall campaigns and 105 technical service bulletins for this model year.

Which parts are reported most

Complaints can name more than one part, so the counts add up to more than the total. Select a part to see its complaints, recalls and bulletins.

Also reported: Lane departure (2), Latches, locks and linkages (2), Steering (2), Visibility (wipers, defrost, mirrors) (2), Back-over prevention (rear camera) (1), Exterior lighting (1).

Example complaints

Electrical system: “When I start to coast to come to a stop the engine will rev, even though the Energy Flow screen shows the gas engine is disengaged and running only on EV. The engine will rev, even with me using the brake. But the EV light is off and the rpms are rising. Eventually the EV light will come on and the gas engine will cut off and the vehicle will switch to EV mode. My mpg has dropped to 36.2, so something is not right. When I was at the dealer for my 10K service, they told me this was the car shedding the extra energy, but the battery was not fully charged, so I'm perplexed and frustrated.”

NHTSA complaint #11639180, filed 2025-01

Other or unknown: “I have tried to get Stevenson Lexus in Lakewood Colorado to replace the head rests , they have not ever had the parts to complete the recall. I have been waiting for over a year. I called Lexus headquarters in Texas and was told that there is a remedy but Stevenson Lexus has never offered that to me.”

NHTSA complaint #11758753, filed 2026-08

Engine: “I have purchased a new Lexus RX 350 2024 from South County Lexus in Mission Viejo in March 2024. Upon completion of the purchase, I was informed that I get only one key for the car as there is a shortage of the keys. I was told that it will take a few months to get a 2nd key. Now it is June 6, 2024. I called the Lexus dealership as well as corporate office. I was informed that I probably will get the key in August 2024. I find it absolutely unacceptable. It creates a safety hazard when a 2nd key is not available.”

NHTSA complaint #11592892, filed 2024-06

Brakes: “I was stopped at a red light with brake on, my vehicle leaped forward on its own three times, with the brake on, the force was so strong I thought someone rear-ended me. No warning lights, the acceleration was load.”

NHTSA complaint #11723240, filed 2026-03

Mileage when problems were reported

100% of the 7 complaints with a mileage were filed for vehicles with under 50,000 miles; the middle half falls between 1,624 and 16,342 miles.

57%0–1043%10–250%25–500%50–750%75–1000%100–1500%150+
Share of complaints by mileage when the problem was reported, in thousands of miles (7 complaints with mileage). Red bars: under 50,000 miles. Bucket widths differ. Median: 3,000 miles.

Complaints by year filed

This model year is less than 4 years old, so a trend is not meaningful yet.

202320242025272026
Complaints by year the complaint was filed with NHTSA. Red bars: the last 3 full calendar years used for the trend. The current year (2026) is partial.

Crash test ratings

NHTSA's 5-Star Safety Ratings for the 2024 Lexus RX. Frontal results are shown driver / passenger; rollover shows the star rating and NHTSA's estimated risk of rolling over in a single-vehicle crash.

VersionOverallFrontalSideSide poleRollover
RX 350 · SUV AWD★★★★★4 / 4554 · 15.5% risk
RX 350H · SUV AWD★★★★★4 / 4554 · 15.5% risk
RX 500H · SUV AWD★★★★★4 / 4554 · 15.5% risk
RX 350 · SUV FWD★★★★☆4 / 4554 · 16.9% risk

Driver aids listed by NHTSA for the 2024 model year: forward collision warning standard, lane departure warning standard, automatic emergency braking standard.

Neighbouring years: 2023: 5 stars overall; 2025: same overall rating. A redesign between years can change both the car and the test.

Source: NHTSA New Car Assessment Program (5-Star Safety Ratings), nhtsa.gov/ratings.

Fuel economy and running cost

EPA ratings for each 2024 Lexus RX version. Annual fuel cost is the EPA's estimate at its current fuel prices for 15,000 miles a year (55% city driving).

VersionEngineTransmissionCityHwyComb.Fuel / yr
RX 350 FWD2.4L 4-cyl8-speed automatic222925$3,300
RX 350 AWD2.4L 4-cyl8-speed automatic212824$3,400
RX 350h AWD2.5L 4-cyl · hybridCVT373436$2,300
RX 500h AWD2.4L 4-cyl · hybridCVT272827$3,050

Source: U.S. EPA and Department of Energy, fueleconomy.gov. Ratings are for comparing vehicles; real-world mileage varies with driving and conditions.

Recalls and investigations

Recall details for the 2024 Lexus RX → · Check a VIN at nhtsa.gov/recalls

Technical service bulletins

TSBs are manufacturer notes to dealers about known repair procedures. They are not recalls and do not by themselves mean a vehicle has a fault. 105 on record; the latest 10 are shown.

See all 105 bulletins →

Other model years of the Lexus RX

YearComplaintsMedian miRecallsCrash ★MPGScore (50 = typical)Trend
2026121,00034–525—Too new
20252211244–525—Too new
2024603,00044–525Too new to compareToo new
2023628,2503536100 · MoreToo new
20222931,600043068 · MoreRising
20217058,000143086 · MoreRising
20204731,50014–53087 · MoreRising
20193417,5001—3079 · MoreRising
20182642,5480—300 · FewerRising
20174732,7300—300 · FewerRising
20162867,5000—300 · FewerRising
20152045,0000—29—Rising
20141292,5450—29—Not enough data
201319105,6060—29—Rising
201212143,6820—29—Not enough data
201129125,0000—291 · FewerFalling
20107725,0000——96 · MoreFalling
20093473,5000——19 · FewerFalling
200870114,1830—2515 · FewerFalling
20075893,4260—26Not compared (before 2008)Falling
200632130,0001—27Not compared (before 2008)Stable
20052780,0001——Not compared (before 2008)Rising
20044066,0001——Not compared (before 2008)Falling
200212101,9300———Not enough data
20011995,0000———Rising
20002990,0000——Not compared (before 2008)Falling
199935107,0000——Not compared (before 2008)Falling

All Lexus RX model years · Best and worst years by complaints

Frequently asked questions

What are the most common problems with the 2024 Lexus RX?

Owners of the 2024 Lexus RX report two dominant themes: a 12-volt battery that goes dead and leaves the vehicle unresponsive (often on hybrid models), and quick bursts of unintended acceleration or hard automatic braking from the driver-assist systems. The issues reported most often: 12-volt battery drains, doors will not unlock; Unintended acceleration or hard braking; Throttle hesitation and rough engine response.

How many NHTSA complaints does the 2024 Lexus RX have?

NHTSA recorded 60 consumer complaints for the 2024 Lexus RX as of Oct 27, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.

What part of the 2024 Lexus RX is reported most often?

Electrical system is named most often, in 19 complaints (32% of the total), followed by other or unknown with 18.

Has the 2024 Lexus RX been recalled?

NHTSA lists 4 recall campaigns for this model year. To check a specific vehicle, enter its VIN at nhtsa.gov/recalls.

How did the 2024 Lexus RX do in NHTSA crash tests?

NHTSA's 5-Star Safety Ratings give the 2024 Lexus RX 4–5 out of 5 stars overall, across 4 rated versions (body style and drive). Ratings from different model years are only comparable when the vehicle was not redesigned in between.

What gas mileage does the 2024 Lexus RX get?

The EPA rates the 2024 Lexus RX (RX 350, 2.4L 4-cyl) at 25 mpg combined, 22 city and 29 highway, with an estimated annual fuel cost of $3,300 at 15,000 miles a year. Other engine and drive versions are rated differently.

At what mileage are problems with the 2024 Lexus RX reported?

Among the 7 complaints that include a mileage, the median is 3,000 miles and the middle half falls between 1,624 and 16,342 miles; 100% were filed for vehicles with under 50,000 miles.

About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 27, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate. Crash ratings are from NHTSA’s New Car Assessment Program. Fuel economy is from the EPA and DOE (fueleconomy.gov).

Complaint counts come from NHTSA’s public complaint database; we count each complaint once. The source records for this vehicle are on nhtsa.gov. Scores and trends are our own summaries of that data, described in the methodology. This page is not legal, safety or repair advice: for a specific vehicle, check its VIN at nhtsa.gov/recalls and ask a qualified mechanic. See an error? Tell us.