2025 Lexus RX Other or unknown Problems
- Complaints
- 5about this part
- Share
- 22%of 23 total for the year
- Median mileage
- —not reported
- Trend
- Too newThis model year is less than 4 years old, so a trend is not meaningful yet.
NHTSA recorded 5 complaints about the other or unknown of the 2025 Lexus RX, 22% of the 23 complaints for this model year. 1 of these say a crash was involved, according to the filers.
Fewer than 15 complaints name this part, so treat the figures as a rough indication only.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“Around 11 am on Sat., May 2, 2026, I was sitting in a very long line in Starbuck's drive thru when my 2025 Lexus RX hybrid suddenly and uncontrollably accelerated--like an uncontrollable bucking horse. Brakes didn't work. I couldn't stop my out of control car, and the multiple computer sensors also didn't stop the car. It was like the throttle was engaged because of a computer glitch. …”
NHTSA complaint #11738344, filed 2026-05“2025 Lexus RX350H purchased new on 09/04/2025. The sunroof portion of the panoramic sunroof exploded, sounded like shotgun blast. Then we heard some wind noise but realized none of the windows were open/affected. I started to open the inside electronic sunscreen but noticed glass shards so I immediately closed it back up. We were greatly startled and I could have swerved/loss control of the car, thankfully I did not. …”
NHTSA complaint #11727687, filed 2026-03“I bought my car on May 30, 2025, and on June 3, 2025 while driving, the driver’s side rear window behind the passenger’s seat shattered. It sounded like an explosion. No cars were around at the time of the incident. Luckily, the window stayed intact.”
NHTSA complaint #11665040, filed 2025-06“Air conditioner quit working. Dealership states a rock went through my grill, “damaged” my condenser. Out of pocket expense quoted $1600.00. Only 11,841 miles. 2025 Lexus RX 350. Only 1 year old, purchased, September 2025”
NHTSA complaint #11770258, filed 2026-10“I bought a CPO lexus 2025 RX 350 in Jan 9, 2026. This car was lightly used in less than 3 months and right now it's around 7685 mileage. However, just with 3 months I purchased this car, the A/C stops cooling and the dealership said this is due to the condenser was damaged by small road stones where the small road stones can easily pass through the grille. - We have noticed that there are multiple reports of Lexus/Toyota SUVs with condensers easily punctured by normal road debris. - Dealers acknowledge it as a common pattern. …”
NHTSA complaint #11730425, filed 2026-04Related service bulletins
- 11014202Jan 24, 2025During the manufacturing process, tires are mounted on the vehicle as matched sets to help reduce conditions such as pulling or drifting. If the wheels are replaced or refinished…
- 11014201Jan 24, 2025A battery in a stored vehicle is subject to conditions that can reduce its performance and service life. These conditions include storage period, temperature, parasitic drain…
- 11014198Jan 24, 2025Long-term or off-site storage requires special care to maintain vehicle condition. The following guidelines should be performed to minimize vehicle component/part degradation due…
- 11014189Jan 22, 20252025 model year Lexus vehicles are equipped with driver side floor mat retaining hooks (clips) to secure the floor mat in the correct position. In addition, some models may also…
- 11012757Dec 11, 2024Pre-Delivery Service (PDS) is a critical step in satisfying our new car customers. Customer feedback indicates the following areas deserve special attention when performing PDS…
- 11011634Nov 4, 2024Pre-Delivery Service (PDS) is a critical step in satisfying our new car customers. Customer feedback indicates the following areas deserve special attention when performing PDS…
- 11010340Oct 11, 2024Pre-Delivery Service (PDS) is a critical step in satisfying our new car customers. Customer feedback indicates the following areas deserve special attention when performing PDS…
Other or unknown: other model years
| Year | Complaints | Share of year |
|---|---|---|
| 2026 | 1 | 8% |
| 2025 | 5 | 22% |
| 2024 | 18 | 30% |
| 2023 | 14 | 23% |
| 2022 | 10 | 34% |
| 2021 | 7 | 10% |
| 2020 | 8 | 17% |
| 2019 | 4 | 12% |
| 2018 | 6 | 23% |
| 2017 | 14 | 30% |
| 2016 | 3 | 11% |
| 2015 | 5 | 25% |
| 2014 | 3 | 25% |
| 2013 | 7 | 37% |
| 2012 | 2 | 17% |
| 2011 | 5 | 17% |
| 2010 | 11 | 14% |
| 2009 | 10 | 29% |
| 2008 | 13 | 19% |
| 2007 | 10 | 17% |
| 2006 | 2 | 6% |
| 2005 | 5 | 19% |
| 2004 | 9 | 23% |
| 2002 | 2 | 17% |
| 2001 | 2 | 11% |
| 1999 | 1 | 3% |
Other parts of the 2025 Lexus RX
7 complaintsEngine
4 complaintsBrakes
3 complaintsAir bags
2 complaintsForward collision avoidance
2 complaintsBody and structure
2 complaintsTires
2 complaintsBack-over prevention (rear camera)
1 complaintsExterior lighting
1 complaintsFuel system
1 complaintsLatches, locks and linkages
1 complaintsSeat belts
1 complaints
← All problems reported for the 2025 Lexus RX
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 29, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology