2023 Lexus RX Other or unknown Problems
- Complaints
- 14about this part
- Share
- 23%of 62 total for the year
- Median mileage
- —not reported
- Trend
- Too newThis model year is less than 4 years old, so a trend is not meaningful yet.
NHTSA recorded 14 complaints about the other or unknown of the 2023 Lexus RX, 23% of the 62 complaints for this model year.
Fewer than 15 complaints name this part, so treat the figures as a rough indication only.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“We were driving down the expressway when our panoramic window exploded. There was no one around us, therefore it was not a rock that hit us. Thankfully, we had had the window tinted, therefore the glass didn't shatter around us. We took the car into the service department, and the service man said that it was a rock, but it was not a rock.”
NHTSA complaint #11573394, filed 2024-02“when driving on the highway and i let up the gas the engine surges. this is an ongoing issue. makes me apply the brakes or take action scary. it happens all the time. took it to lexus and they say this is normal. to me it is a safety driving issue. it surges for some time with no gas applied.”
NHTSA complaint #11748178, filed 2026-07“I bought vehicle on May 31, 2023. In October 2023, while I was driving, a warning came on saying system malfunction, to visit dealer. I left my car with Lexus Dealer on Friday, I didn't get my car back until the following Tuesday. Then it happened again on 11/28/23 again the warning light came back on indicating system malfunction, visit dealer, and received the car back on 12/4/23. My vehicle is only 4174 miles.”
NHTSA complaint #11558569, filed 2023-12“While driving westbound on Route 70 in Ohio at highway speed, we suddenly heard what sounded like an explosion and immediately felt exposure to outside air within the vehicle. The event was abrupt and very startling while in motion. After safely stopping and inspecting the vehicle, we observed that the driver-side rear door window had shattered. The damage included a pronounced irregular opening located approximately in the middle of the window toward the rear edge, with complete fragmentation of the surrounding tempered glass. …”
NHTSA complaint #11719706, filed 2026-02“While we were driving, our sunroof just exploded! There was no-one around us. There was a loud bang, glass was flying and the wind was so loud we couldn't hear each other. If my wife would have been driving, we probably would have wrecked because she screamed and through her arms in the air. We exited off the road, inspected our vehicle and took pictures. The only damage we could see was the front section of our sunroof was shattered. We drove to the nearest dealership where they took pictures and ordered a new sunroof. …”
NHTSA complaint #11693983, filed 2025-10Related service bulletins
- 11010365Oct 24, 2024The table below describes the phases currently planned for the Second Key Delivery Program and the estimated timing of announcement. This table will be updated over time as more…
- 11010364Oct 24, 2024SECOND KEY DELIVERY PROGRAM 23LJ01 Multiple Models and Model Years Second Key Delivery Program Frequently Asked Questions
- 11010363Oct 24, 2024The supply of Smart Keys available for Lexus vehicles has been temporarily limited to one (1) on select models since October 2022 due to global semiconductor shortages impacting…
- 11010362Oct 24, 2024The subject vehicles were delivered with only one (1) Smart Key on select models since October 2022 due to a global semiconductor shortage impacting certain microchips. The…
- 11010070Sep 17, 2024The table describes the phases currently planned for the Second Key Delivery Program and the estimated timing of announcement. This table will be updated over time as more…
- 11010069Sep 17, 2024The subject vehicles were delivered with only one (1) Smart Key on select models since October 2022 due to a global semiconductor shortage impacting certain microchips. The…
- 11005101Jun 13, 2024Second Key Delivery Program Frequently Asked Questions
- 11005100Jun 13, 2024The supply of Smart Keys available for Lexus vehicles has been temporarily limited to one (1) on select models since October 2022 due to global semiconductor shortages impacting…
- 11005095Jun 13, 2024The table describes the phases currently planned for the Second Key Delivery Program and the estimated timing of announcement. This table will be updated over time as more…
- 11005043Jun 13, 2024Second Key Delivery Program Frequently Asked Questions
Other or unknown: other model years
| Year | Complaints | Share of year |
|---|---|---|
| 2026 | 1 | 8% |
| 2025 | 5 | 23% |
| 2024 | 18 | 30% |
| 2023 | 14 | 23% |
| 2022 | 10 | 34% |
| 2021 | 7 | 10% |
| 2020 | 8 | 17% |
| 2019 | 4 | 12% |
| 2018 | 6 | 23% |
| 2017 | 14 | 30% |
| 2016 | 3 | 11% |
| 2015 | 5 | 25% |
| 2014 | 3 | 25% |
| 2013 | 7 | 37% |
| 2012 | 2 | 17% |
| 2011 | 5 | 17% |
| 2010 | 11 | 14% |
| 2009 | 10 | 29% |
| 2008 | 13 | 19% |
| 2007 | 10 | 17% |
| 2006 | 2 | 6% |
| 2005 | 5 | 19% |
| 2004 | 9 | 23% |
| 2002 | 2 | 17% |
| 2001 | 2 | 11% |
| 1999 | 1 | 3% |
Other parts of the 2023 Lexus RX
13 complaintsEngine
11 complaintsElectrical system
10 complaintsBody and structure
7 complaintsLane departure
4 complaintsFuel system
3 complaintsVisibility (wipers, defrost, mirrors)
3 complaintsAir bags
2 complaintsBack-over prevention (rear camera)
2 complaintsForward collision avoidance
2 complaintsVehicle speed control
2 complaintsBrakes
1 complaints
← All problems reported for the 2023 Lexus RX
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 28, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology