2023 Lexus RX Body and structure Problems
- Complaints
- 7about this part
- Share
- 11%of 62 total for the year
- Median mileage
- —not reported
- Trend
- Too newThis model year is less than 4 years old, so a trend is not meaningful yet.
NHTSA recorded 7 complaints about the body and structure of the 2023 Lexus RX, 11% of the 62 complaints for this model year.
Fewer than 15 complaints name this part, so treat the figures as a rough indication only.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“First Lexus I have ever owned and prob last. I am very disappointed in the paint quality of there cars. I have sustained so many rock chips and scratches from normal driving , no tailgating, or following to closely. Surprised how bad the paint is able to hold. The chips go straight through the paint to the black plastic underneath. My bumper looks like Swiss cheese. I was told by the dealer the design of the car requires it to be PPF. I would have done it if they told me before I drove it 13k.”
NHTSA complaint #11587839, filed 2024-05“Vehicle: 2023 Lexus RX350 (Certified Pre-Owned) Ownership Duration: ~3 months Incident Description On February 1, 2026, the sunroof glass of my vehicle shattered inward into the cabin without any collision or known external force. The vehicle was parked on the street next to a residential garage entrance, with no trees or overhead objects nearby. I have photographs documenting the shattered sunroof. No alerts were received on my mobile app at the time. The vehicle remained stationary and was not operated until delivered to the dealership. …”
NHTSA complaint #11719553, filed 2026-02“On Thursday, May 25, 2023, I took delivery of my new 2023 Lexus RX 500h at Nalley Lexus in Roswell, Georgia. On Saturday, June 3, 2023, I noticed that the interior dashboard trim has become separated. I could (can) see the plastic clips and some exposed wiring. My initial thought was to not touch it because it could possibly cause an electrical shock and to take the vehicle back to the dealership. Instead, I decided to snap the cover back in place. After driving a few miles in the same day, the cover came loose again. …”
NHTSA complaint #11554632, filed 2023-11“This 2023 Lexus RX350H and several others vehicles of the same model and year and the 2024 year model have made sporadic roof popping noises that appear to be causes from heat expansion and/or flexion of the vehicle. I have taken this vehicle in a total of seven (7) times to two different Lexus dealerships. The first (4) trips to the dealerships they were unable to duplicate the vehicle, because they didn't keep it long enough. The last three (3) trips to Sewell Lexus in Fort Worth they heard the roof noises and were unable to fix the problem. …”
NHTSA complaint #11600246, filed 2024-07Related service bulletins
- 11027560Dec 15, 2025Some 2005 – 2026 Lexus vehicles that have undergone water intrusion may exhibit a condition in which a musty odor is present. Follow the procedures in this bulletin to remediate…
- 11016775Feb 7, 2025Some 2010 – 2026 model year Lexus vehicles may exhibit paint stains after the removal of Rapgard™. The paint stains may appear to be under the clear coat but are usually under…
- 11015489Feb 7, 2025Some 2010 – 2026 model year Lexus vehicles may exhibit paint stains after the removal of Rapgard™. The paint stains may appear to be under the clear coat but are usually under…
- 11010352Oct 18, 2024Some 2021 – 2024 model year ES 250, ES 300h, ES 350, RX 350, RX 350h, RX 500h, UX 200, and UX 250h vehicles may exhibit a high-pitched noise coming from the front HVAC blower…
- 11007456Jul 29, 2024Some 2005 – 2024 Lexus vehicles that have undergone water intrusion may exhibit a condition in which a musty odor is present. Follow the procedures in this bulletin to remediate…
- 11006162Jul 29, 2024Some 2005 – 2024 Lexus vehicles that have undergone water intrusion may exhibit a condition in which a musty odor is present. Follow the procedures in this bulletin to remediate…
- 11005121Jun 21, 2024Some 2005 – 2024 Lexus vehicles that have undergone water intrusion may exhibit a condition in which a musty smell is present. Follow the procedures in this bulletin to remediate…
- 11005063Jun 21, 2024Some 2005 – 2024 Lexus vehicles that have undergone water intrusion may exhibit a condition in which a musty smell is present. Follow the procedures in this bulletin to remediate…
- 11005085Jun 7, 2024Some 2023 – 2024 model year RX 350, RX 350h, and RX 500h and 2024 model year RX 450h+ vehicles may exhibit a condition where the instrument panel garnish trim located above the…
- 11005027Jun 7, 2024Some 2023 – 2024 model year RX 350, RX 350h, and RX 500h and 2024 model year RX 450h+ vehicles may exhibit a condition where the instrument panel garnish trim located above the…
Body and structure: other model years
| Year | Complaints | Share of year |
|---|---|---|
| 2026 | 2 | 17% |
| 2025 | 2 | 9% |
| 2024 | 3 | 5% |
| 2023 | 7 | 11% |
| 2021 | 4 | 6% |
| 2020 | 3 | 6% |
| 2019 | 2 | 6% |
| 2018 | 3 | 12% |
| 2017 | 2 | 4% |
| 2016 | 7 | 25% |
| 2015 | 1 | 5% |
| 2014 | 1 | 8% |
| 2013 | 2 | 11% |
| 2012 | 1 | 8% |
| 2011 | 4 | 14% |
| 2010 | 3 | 4% |
| 2009 | 2 | 6% |
| 2008 | 7 | 10% |
| 2007 | 10 | 17% |
| 2006 | 3 | 9% |
| 2005 | 4 | 15% |
| 2004 | 12 | 30% |
Other parts of the 2023 Lexus RX
14 complaintsTransmission and drivetrain
13 complaintsEngine
11 complaintsElectrical system
10 complaintsLane departure
4 complaintsFuel system
3 complaintsVisibility (wipers, defrost, mirrors)
3 complaintsAir bags
2 complaintsBack-over prevention (rear camera)
2 complaintsForward collision avoidance
2 complaintsVehicle speed control
2 complaintsBrakes
1 complaints
← All problems reported for the 2023 Lexus RX
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 27, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology