2004 Lexus RX330 Body and structure Problems
- Complaints
- 34about this part
- Share
- 12%of 287 total for the year
- Median mileage
- 92,000miles
- Trend
- FallingComplaints filed in the last 3 full calendar years are at least 25% lower than in the 3 years before.
NHTSA recorded 34 complaints about the body and structure of the 2004 Lexus RX330, 12% of the 287 complaints for this model year. Where a mileage was given, the median is 92,000 miles. 1 of these say a crash was involved and 1 a fire, according to the filers.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“I first noticed cracks in the plastic in several places running vertically on both sides of my dashboard and it looked like it was wet. It was very sticky to the touch and left a residue on my fingers like pine tar. My car is not sitting in the hot sun and is garaged for the most part unless going to the store.”
NHTSA complaint #10628876, filed 2014-08, 51,565 miles“After a rain storm, my driver side headlight was filled with water and the light does not turn on. The Lexus dealer quoted me price of $1566.23 to replace. I learned of a class action lawsuit against toyota for failure to address this wide scale problem. Please include my complaint in this matter.”
NHTSA complaint #10456781, filed 2012-04, 98,320 miles“I own a 2004 Lexus rx 330. As has been widely reported on the internet, the dashboard in these cars has a tendency to crack and peal, particularly around the area above the passenger airbag. At the outset this appears to be a cosmetic issue. However, when I recently went to an auto upholstery shop to inquire about repair, the technician became alarmed because I -- like presumably many others -- had sought to initiate a temporary repair by placing heavy-duty duct tape over the cracked area. …”
NHTSA complaint #10643993, filed 2014-10, 150,000 miles“Approximately a year after purchasing my 2004 Lexus RX330 from a dealership the dash board started to crack. Eventually, it traveled across the entire dash board. I contact Lexus corporate office to complain. After referring me to a local dealership to examine it and take photos and write up the damage, they later told me it was not covered under the warranty which I already knew. However, they admitted it was due to inferior and faulty material Lexus used in 2004 thru 2006 in their models and also toyota dashboards. …”
NHTSA complaint #10632283, filed 2014-09, 79,000 miles“I was driving southbound on the 405 in los angeles. I was beginning to change lanes and was looking into my driver's side rear view mirror when I observed the molding come off of the left rear quarter panel window and strike the hood and windshield of the car behind me. It occurred to me how dangerous this could have been if a motorcyclist had been following me. It could have easily hit him or her directly in the face. In researching the internet for a price on the molding, I have since learned a large number of RX330 owners have had this issue. …”
NHTSA complaint #10543842, filed 2013-09, 104,800 milesRelated service bulletins
- 10134097Jun 23, 2016Warranty Policy Bulletin (POL14-03): Lexus has received reports where some vehicles may exhibit cracked and/or sticky/melting dashboards as a result of heat or humidity.
- 10106567Jun 23, 2016Warranty policy bulletin (pol14-03): lexus has received reports where some vehicles may exhibit cracked and/or sticky/melting dashboards as a result of heat or humidity.
- 10091863Dec 17, 2015Wpb: background: lexus has received reports where some vehicles may exhibit cracked and/or sticky/melting dashboards as a result of heat or humidity. In mid-december, 2014 lexus…
- 10134258Sep 11, 2015WPB: Lexus has received reports where some vehicles may exhibit cracked and/or sticky/melting dashboards as a result of heat or humidity. NOTE: The same Warranty Enhancement…
- 10134257Sep 11, 2015WPB: Lexus has received reports where some vehicles may exhibit cracked and/or sticky/melting dashboards as a result of heat or humidity. NOTE: The same Warranty Enhancement…
- 10096783Sep 11, 2015"wpb: lexus has received reports where some vehicles may exhibit cracked and/or sticky/melting dashboards as a result of heat or humidity. Note: the same warranty enhancement…
- 10096781Sep 11, 2015"wpb: lexus has received reports where some vehicles may exhibit cracked and/or sticky/melting dashboards as a result of heat or humidity. Note: the same warranty enhancement…
- 10134254Sep 10, 2015WPB: Lexus has received reports where some vehicles may exhibit cracked and/or sticky/melting dashboards as a result of heat or humidity. NOTE: The same Warranty Enhancement…
- 10096774Sep 10, 2015"wpb: lexus has received reports where some vehicles may exhibit cracked and/or sticky/melting dashboards as a result of heat or humidity. Note: the same warranty enhancement…
- 10134236Jul 30, 2015EC: Lexus has received reports where some vehicles may exhibit cracked and/or sticky/melting dashboards as a result of heat or humidity. NOTE: The same Warranty Enhancement…
Body and structure: other model years
Other parts of the 2004 Lexus RX330
69 complaintsBrakes
65 complaintsVehicle speed control
34 complaintsExterior lighting
22 complaintsAir bags
21 complaintsOther or unknown
20 complaintsVisibility (wipers, defrost, mirrors)
20 complaintsEngine cooling
11 complaintsSteering
9 complaintsSuspension
8 complaintsElectrical system
7 complaintsEquipment
5 complaints
← All problems reported for the 2004 Lexus RX330
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 27, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology