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SuspensionPart report

2004 Lexus RX330 Suspension Problems

Complaints
8about this part
Share
3%of 287 total for the year
Median mileage
40,257miles
Trend
Not enough dataFewer than 15 complaints, too few for a reliable trend.

NHTSA recorded 8 complaints about the suspension of the 2004 Lexus RX330, 3% of the 287 complaints for this model year. Where a mileage was given, the median is 40,257 miles.

Fewer than 15 complaints name this part, so treat the figures as a rough indication only.

Example complaints

Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.

“My 2004 Lexus RX330 has noisy rattling suspension when driving over undulating surfaces or speed bumps, also the steering apears to drift when travelling in a striaght line,. Dealer has checked on number of occasions but stated it is just a charactristic of the vehicle, but I have driven many other similar cars with no such noise or drift.”

NHTSA complaint #10121750, filed 2005-05, 29,850 miles

“The air suspension has an exhaust valve solenoid on the air suspension compressor that stopped working that causes the suspension to fully extend upwards. With the suspension fully extend upwards the ride is harsh and stability.of vehicle is decreased. Lexus will only replace the whole compressor, the quoted price for parts and labor is $3500.”

NHTSA complaint #10594546, filed 2014-05, 160,000 miles

“Low speed, single car accident. Right front tire hit curb, 20-25 miles an hour. Visible damage- tire ruined, rim scratched. Dealer inspired- tire, rim, ball joints, lower control arm, CVT, axle, etc. Drive train had pre existing condition of noise coming from right hand drive area. Dealer stated no problem. Since accident, dealer states need to replace all of this. Obvious dealer over repair or lack of trained staff, resulting in overcharges.”

NHTSA complaint #10144470, filed 2005-12, 30,200 miles

“Failure of 2004 Lexus rx 330 air suspension components causing the air suspension to position car in an elevated position, higher than the highest normal setting. Owner's manual claims that the vehicle can be driven with the suspension system in failure mode. Car rode extremely rough and not as secure at highway speeds. Vehicle required almost $5000 in repair costs. Parts failed at 41,000 miles and 5 months after warranty expiration. This particular model with air suspension was rare and only a few sold per dealer in 2004. There are several reports on the internet of similar failures. …”

NHTSA complaint #10314023, filed 2010-02, 41,000 miles

“The contact owns a 2004 Lexus RX330. The contact stated that the air suspension system failed. While driving various speeds, a loud noise was heard from the rear passenger side of the vehicle. The contact inspected the vehicle and found that the motor that regulated the air suspension system failed. The vehicle was not taken to a local dealer for diagnostic testing and repairs. The manufacturer was not notified. The failure mileage was 170,000.”

NHTSA complaint #11102271, filed 2018-06, 170,000 miles

Suspension: other model years

YearComplaintsShare of year
200511%
200483%

Other parts of the 2004 Lexus RX330

Transmission and drivetrain
69 complaints
Brakes
65 complaints
Body and structure
34 complaints
Vehicle speed control
34 complaints
Exterior lighting
22 complaints
Air bags
21 complaints
Other or unknown
20 complaints
Visibility (wipers, defrost, mirrors)
20 complaints
Engine cooling
11 complaints
Steering
9 complaints
Electrical system
7 complaints
Equipment
5 complaints

← All problems reported for the 2004 Lexus RX330

About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 29, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.

To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology