2007 Lexus RX350 Body and structure Problems
- Complaints
- 21about this part
- Share
- 13%of 167 total for the year
- Median mileage
- 70,000miles
- Trend
- FallingComplaints filed in the last 3 full calendar years are at least 25% lower than in the 3 years before.
NHTSA recorded 21 complaints about the body and structure of the 2007 Lexus RX350, 13% of the 167 complaints for this model year. Where a mileage was given, the median is 70,000 miles. 2 of these say a crash was involved, according to the filers.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“The dashboard on this vehicle started to crack in multiple spots before our eyes. The dashboard is now an eyesore. This should not have happened to a Lexus and should be replaced by the dealer at no cost to me. Reading all the internet information on this, Lexus is well aware of this problem and refuses to make good on shabby workmanship and parts to keep customers happy.”
NHTSA complaint #10598740, filed 2014-06, 51,121 miles“While driving straight on the road with no cars near by and no overpasses nor anything over head, I heard an extremely loud pop. My sun roof shattered into millions of pieces. The sun roof is still in tacked but cracked. I pulled over and inspected the car. The sun roof glass is lifted vertically as though the pressure due to the temperature from the outside and the inside of the car caused this to happen”
NHTSA complaint #10790312, filed 2015-11, 160,000 miles“My car is used to drop off and pick up children from school and grocery shopping, and it has never been in an accident; however, one day I had just got in the car and started it up (my adult son was in passenger seat) and the air bag light came on my dash and the passenger air bag light shows it is not on. My son weighs almost 200 pounds. We even had him get out of the car and sit back down again, thinking the seat didn't register for some reason, but nothing changed. …”
NHTSA complaint #10820974, filed 2016-01, 100,000 miles“I went to get something out of the back of my Lexus, which was parked in my garage, and the handle to the rear door latch is melted . I went to manually open the rear power door and the plastic or rubber that was covering the manual button was melted and sticky. I keep my car in my garage when I'm not running errands or at work. Not sure when it melted cause I usually use the power door button on my remote to open the rear door. I have read other complaints with the same issue.”
NHTSA complaint #10874045, filed 2016-06, 82,308 miles“I noticed extensive cracking of my dashboard. I couldn't believe it...it seemed to show up all at once, and I had never had this happen to a vehicle before. My rx has low miles and has never been in any kind of accident. In 45 years we have owned many vehicles, have driven many of them to over 200,000, and none of them have ever had a crack in the dash, much less cracking across the entire dash! In fact my sister in ca has the exact same vehicle, but hers has 225,000 miles, and her dash is perfect! …”
NHTSA complaint #10617475, filed 2014-07, 70,000 milesRelated service bulletins
- 10131836Mar 22, 2017TSB: REVISION NOTICE March 22, 2017 Rev2: ? Applicability has been updated to include 2016-2017 model year Lexus vehicles. ? February 11, 2015 Rev1: Applicability has been…
- 10134097Jun 23, 2016Warranty Policy Bulletin (POL14-03): Lexus has received reports where some vehicles may exhibit cracked and/or sticky/melting dashboards as a result of heat or humidity.
- 10106567Jun 23, 2016Warranty policy bulletin (pol14-03): lexus has received reports where some vehicles may exhibit cracked and/or sticky/melting dashboards as a result of heat or humidity.
- 10091863Dec 17, 2015Wpb: background: lexus has received reports where some vehicles may exhibit cracked and/or sticky/melting dashboards as a result of heat or humidity. In mid-december, 2014 lexus…
- 10134258Sep 11, 2015WPB: Lexus has received reports where some vehicles may exhibit cracked and/or sticky/melting dashboards as a result of heat or humidity. NOTE: The same Warranty Enhancement…
- 10134257Sep 11, 2015WPB: Lexus has received reports where some vehicles may exhibit cracked and/or sticky/melting dashboards as a result of heat or humidity. NOTE: The same Warranty Enhancement…
- 10096783Sep 11, 2015"wpb: lexus has received reports where some vehicles may exhibit cracked and/or sticky/melting dashboards as a result of heat or humidity. Note: the same warranty enhancement…
- 10096781Sep 11, 2015"wpb: lexus has received reports where some vehicles may exhibit cracked and/or sticky/melting dashboards as a result of heat or humidity. Note: the same warranty enhancement…
- 10096769Sep 11, 2015Rl: this warrant enhancement program provides a primary and secondary coverage for your vehicle's "new vehicle limited warranty" as it applies to the dashboard. The specific…
- 10134254Sep 10, 2015WPB: Lexus has received reports where some vehicles may exhibit cracked and/or sticky/melting dashboards as a result of heat or humidity. NOTE: The same Warranty Enhancement…
Body and structure: other model years
| Year | Complaints | Share of year |
|---|---|---|
| 2019 | 2 | 6% |
| 2018 | 1 | 6% |
| 2017 | 2 | 4% |
| 2016 | 2 | 3% |
| 2015 | 4 | 10% |
| 2014 | 3 | 20% |
| 2013 | 10 | 17% |
| 2012 | 2 | 6% |
| 2011 | 3 | 10% |
| 2010 | 6 | 6% |
| 2009 | 17 | 18% |
| 2008 | 24 | 19% |
| 2007 | 21 | 13% |
Other parts of the 2007 Lexus RX350
36 complaintsSteering
25 complaintsAir bags
22 complaintsVehicle speed control
22 complaintsOther or unknown
13 complaintsEngine cooling
12 complaintsElectrical system
11 complaintsExterior lighting
11 complaintsTransmission and drivetrain
9 complaintsVisibility (wipers, defrost, mirrors)
7 complaintsBrakes
4 complaintsFuel system
3 complaints
← All problems reported for the 2007 Lexus RX350
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 27, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology