2017 Lexus RX350 Technical Service Bulletins

165 technical service bulletins (TSBs) are on record for the 2017 Lexus RX350. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 10177790Jun 25, 2020Body and structure. DL: Lexus has received reports regarding rear inside door handles in certain 2016 ? 2018 model year RX 350 and RX 450h vehicles. These reports have indicated there is a possibility that the inside door handles can break where the latch release cable is attached if the handle is repeatedly used with high force. If this occurs, the inside door handle can become inoperative. Although the rear inside door handles are…
• 10177784Jun 25, 2020Body and structure. TSB: Some 2016 - 2019 model year RX 350 and RX 450h vehicles second row seat occupants may experience a condition where the inside rear door handle may not open the door. This condition is caused when the rear door handle fatigues, allowing the inside door handle release cable to separate from the door handle body
• 10177780Jun 23, 2020Wheels. TSB: SUPERSESSION NOTICE The information contained in this bulletin supersedes Service Bulletin Nos. ST004-01, SU001-08, and L-SB-0174-08. The aforementioned bulletins are obsolete, and any printed versions should be discarded. Be sure to review the entire content of this service bulletin before proceeding. This Service Bulletin provides best practice procedures for vehicle pulling complaint, diagnosis, and repair…
• 10177778Jun 22, 2020Latches, locks and linkages. DL: There is a possibility that the front inside door handles may break where the latch release cable is attached if the handle is repeatedly used with high force. If this occurs, the inside door handle can become inoperative.
• 10177777Jun 22, 2020Latches, locks and linkages. DL: There is a possibility that the front inside door handles may break where the latch release cable is attached if the handle is repeatedly used with high force. If this occurs, the inside door handle can become inoperative.
• 10176283May 1, 2020Equipment. Safety Recall and Service Campaign - Technician Certification Requirements
• 10174889Apr 6, 2020Equipment. TSB: OBSOLETE NOTICE April 06, 2020: This bulletin is now obsolete. Please see L-SB-0008-20. Replacement Certification Labels and VIN Plates
• 10174888Apr 6, 2020Equipment. TSB: SUPERSESSION NOTICE The information contained in this bulletin supersedes Service Bulletin Nos. L-SB-0048-08, PG007-07, PG016-01, PG015-01, PG004-97, PG003-97, PG003-93, PG002-90, L-SB-0048-08, PG007-07, PG016-01, PG015-01, PG004-97, PG003-97, PG003 93, and PG002-90. The aforementioned bulletins are obsolete, and any printed versions should be discarded.
• 10173986Mar 26, 2020Equipment. TT: In certain cases of leaking air conditioning systems, the root cause of the leak is inadvertently overlooked, causing a repeat repair. To improve customer satisfaction and repair A/C system leaks in one dealer visit, Toyota has developed a set of guidelines for evaluating A/C system components.
• 10173793Mar 9, 2020Equipment, Electrical system. TT: Some customers may encounter Bluetooth® connectivity concerns such as: ?Difficulty to pair the phone. ?Intermittent Bluetooth® failure to connect to the vehicle when first turning on the vehicle. ?Various Bluetooth® Audio functions are no longer functioning with customer?s phone such as ability to change the track using the steering wheel controls. These concerns can be caused by changes made on the customer?s…
• 10172827Feb 6, 2020Equipment. TSB: February 06, 2020: This bulletin is now obsolete. Please see L-SB-0003-20.
• 10172825Feb 6, 2020Equipment. TSB: Some 2006 ? 2020 model year Lexus vehicles may exhibit odors that naturally occur from the HVAC system and/or related environmental factors. Although there is no way to eliminate these odors, follow the General Procedure in this bulletin to minimize the odors experienced.
• 10170747Dec 10, 2019Electrical system, Equipment. Dealer Package: December 10, 2019 Vehicle total has decreased by approximately 6,260 vehicles. Vehicles were moved from Customer Support Program 19LE05 and added to Limited Service Campaign KLG.
• 10170746Dec 10, 2019Equipment, Electrical system. TSB: REVISION NOTICE December 10, 2019 Rev2: ? The Parts Information and Required Tools & Equipment sections have been updated. November 14, 2018 Rev1: ? The Parts Information and Required Tools & Equipment sections have been updated. Any previous printed versions of this bulletin should be discarded. SUPERSESSION NOTICE The information contained in this bulletin supersedes SB No. L-SB-0074-14. ?
• 10170745Dec 10, 2019Equipment, Electrical system. Dealer Package: 12/10/2019 Vehicle total has increased by approximately 6,260 vehicles. Vehicles were moved from Customer Support Program 19LE05 and added to Limited Service Campaign KLG. The Data Communication Module (DCM) in the subject vehicles are equipped with software to identify the location of the vehicle using the Global Positioning System (GPS) to support features of the Safety Connect system.
• 10169437Nov 20, 2019Equipment, Engine cooling. TT: In some cases, customers may report the engine coolant temperature gauge on the combination meter intermittently reading max hot, or ?in the red zone,? (Fig.1) on a vehicle with no other symptoms of overheating.
• 10169332Nov 18, 2019Equipment. TT: HVAC drain tube is found to blocked/clogged.
• 10169420Nov 8, 2019Equipment. TT: Some vehicles with Pioneer 12.3? (or 10.3? IS) Navigation may encounter an intermittent Pink flash on the display followed by a system reset.
• 10168534Oct 17, 2019Equipment. Technical Instructions: TECHNICAL INSTRUCTIONS FOR LIMITED SERVICE CAMPAIGN KLG CUSTOMER SUPPORT PROGRAM 19LE05 SAFETY CONNECT SYSTEM ? VEHICLE LOCATION INACCURATE CERTAIN 2011 ? 2017 MODEL YEAR LS, 2013 ? 2016 MODEL YEAR LS Hybrid, 2011 ? 2017 MODEL YEAR GS, 2016 ? 2017 MODEL YEAR GS-F, 2013 ? 2017 MODEL YEAR GS Hybrid, 2010 ? 2017 MODEL YEAR IS, 2011 ? 2015 MODEL YEAR IS-C, 2013 ? 2014 MODEL YEAR IS-F, 2015 ?…
• 10168533Oct 17, 2019Equipment. Dealer Package: The Data Communication Module (DCM) in the subject vehicles is equipped with software to identify the location of the vehicle using the Global Positioning System (GPS) to support features of the Safety Connect system. Due to incorrect programming in the DCM software, after November 2nd, 2019, the GPS coordinates for this system will be calculated incorrectly. This will cause the system to use…
• 10168532Oct 17, 2019Equipment. Area Letter: The Data Communication Module (DCM) in the subject vehicles is equipped with software to identify the location of the vehicle using the Global Positioning System (GPS) to support features of the Safety Connect system. Due to incorrect programming in the DCM software, after November 2nd, 2019, the GPS coordinates for this system will be calculated incorrectly. This will cause the system to use incorrect…
• 10168531Oct 17, 2019Equipment. Region Email: The Data Communication Module (DCM) in the subject vehicles is equipped with software to identify the location of the vehicle using the Global Positioning System (GPS) to support features of the Safety Connect system. Due to incorrect programming in the DCM software, after November 2nd, 2019, the GPS coordinates for this system will be calculated incorrectly. This will cause the system to use…
• 10168519Oct 11, 2019Steering. TT: Some customers may encounter Bluetooth® connectivity concerns such as: ? Difficulty to pair the phone. ? Intermittent Bluetooth® failure to connect to the vehicle when first turning on the vehicle. ? Various Bluetooth® Audio functions are no longer functioning with customer?s phone such as ability to change the track using the steering wheel controls. These concerns can be caused by changes made on the…
• 10168515Oct 2, 2019Equipment. Dealer Package: 10/02/19 KLG: Vehicle applicability for remedy in relation to Safety Connect Subscription. The Data Communication Module (DCM) in the subject vehicles are equipped with software to identify the location of the vehicle using the Global Positioning System (GPS) to support features of the Safety Connect system. Due to incorrect programming in the DCM software, after November 2nd, 2019, the GPS…
• 10166041Sep 26, 2019Transmission and drivetrain. TSB: REVISION NOTICE September 26, 2019 Rev1: ? The Warranty Information, Parts Information, and Calibration Information sections have been updated. Any previous printed versions of this bulletin should be discarded. Some 2016 ? 2019 model year RX350 and RX350L vehicles may exhibit one or both of the following conditions: ? A bucking feeling (back and forth jerking that comes right after a shift but then dissipates…
• 10166027Sep 19, 2019Lane departure. Technical Instructions: TECHNICAL INSTRUCTIONS FOR SPECIAL SERVICE CAMPAIGN JLH INTELLIGENT CLEARANCE SONAR (ICS) SYSTEM REPROGRAM
• 10170744Sep 12, 2019Electrical system, Equipment. Area Letter: The Data Communication Module (DCM) in the subject vehicles are equipped with software to identify the location of the vehicle using the Global Positioning System (GPS) to support features of the Safety Connect system. Due to incorrect programming in the DCM software, after November 2nd, 2019, the GPS coordinates for this system will be calculated incorrectly. This will cause the system to use…
• 10166016Sep 12, 2019Equipment, Electrical system. Dealer Package: The Data Communication Module (DCM) in the subject vehicles are equipped with software to identify the location of the vehicle using the Global Positioning System (GPS) to support features of the Safety Connect system. Due to incorrect programming in the DCM software, after November 2nd, 2019, the GPS coordinates for this system will be calculated incorrectly. This will cause the system to use…
• 10166015Sep 12, 2019Equipment, Electrical system. Dealer Email: The Data Communication Module (DCM) in the subject vehicles are equipped with software to identify the location of the vehicle using the Global Positioning System (GPS) to support features of the Safety Connect system. Due to incorrect programming in the DCM software, after November 2nd, 2019, the GPS coordinates for this system will be calculated incorrectly. This will cause the system to use…
• 10166013Sep 12, 2019Electrical system, Equipment. Region Email: The Data Communication Module (DCM) in the subject vehicles are equipped with software to identify the location of the vehicle using the Global Positioning System (GPS) to support features of the Safety Connect system. Due to incorrect programming in the DCM software, after November 2nd, 2019, the GPS coordinates for this system will be calculated incorrectly. This will cause the system to use…
• 10164911Aug 19, 2019Engine cooling. TSB: REVISION NOTICE August 19, 2019 Rev2: * Applicability has been updated to include 2019 model year RX350 vehicles. Any previous printed versions of this bulletin should be discarded. REVISION NOTICE March 12, 2018 Rev1: * The Parts Information section has been updated. Any previous printed versions of this bulletin should be discarded. Some 2016 - 2019 model year RX 350 vehicles may exhibit a droning noise from…
• 10162746Jun 13, 2019Equipment. TSB: REVISION NOTICE June 13, 2019 Rev2: ? Applicability has been updated to include 2018 ? 2019 model year Lexus vehicles. March 13, 2017 Rev1: ? Applicability has been updated to include 2015 ? 2017 model year Lexus vehicles. ? The Parts Information section has been updated. Any previous printed versions of this bulletin should be discarded. Some 2007 ?
• 10159731Apr 19, 2019Equipment, Air bags. TSB: Some 2015 ? 2017 model year NX200t, NX300h, and 2016 ? 2017 model year RX350 and RX450h vehicles may exhibit an intermittent MIL ON condition with Diagnostic Trouble Code (DTC) B1000 (Center Airbag Sensor Assembly Malfunction) stored in the history. This condition does not affect the proper operation of the Supplemental Restraint System (SRS). The SRS Electronic Control Unit (ECU) logic has been modified to…
• 10159718Apr 16, 2019Equipment, Electrical system. Dealer Packet: April 16, 2019 ? UIO quantities and production ranges have been updated to reflect added vehicles. The involved vehicles are equipped with Intelligent Clearance Sonar (ICS). Due to improper software programming in the ICS system, the ICS system may improperly activate when an involved vehicle enters certain types of carwash facilities and is placed into neutral. If the ICS system activates, the ICS…
• 10159717Apr 16, 2019Equipment, Electrical system. Region Email: The involved vehicles are equipped with Intelligent Clearance Sonar (ICS). Due to improper software programming in the ICS system, the ICS system may improperly activate when an involved vehicle enters certain types of carwash facilities and is placed into neutral. If the ICS system activates, the ICS system will exhibit warnings and the system may apply the brakes.
• 10153245Dec 21, 2018Equipment. TT: In certain cases of leaking air conditioning systems, the root cause of the leak is inadvertently overlooked, causing a repeat repair. To improve customer satisfaction and repair A/C system leaks in one dealer visit, Toyota has developed a set of guidelines for evaluating A/C system components.
• 10153231Dec 14, 2018Electrical system. TSB: Some 2016 ? 2017 model year IS200t, IS300, RC200t, and RX350, 2016 ? 2018 model year GS200t, GS300, GS350, and RC300, and 2018 model year IS300, IS350, and RC350 vehicles may exhibit a MIL ON condition with Diagnostic Trouble Code (DTC) P261093 (ECM/PCM Engine Off Timer Performance No Operation) present. The Engine Control Module (ECM) (SAE term: Powertrain Control Module [PCM]) logic has been modified to…
• 10153199Dec 5, 2018Fuel system. TSB: Some 2016 - 2019 model year RX350 and 2018 - 2019 model year RX350L vehicles may exhibit a knocking noise from the fuel tank area at idle, vehicle stationary, with a full tank of gasoline. Follow the Repair Procedure in this bulletin to address this condition.
• 10153197Dec 4, 2018Back-over prevention (rear camera). TT: When adjusting the Forward Recognition Camera on vehicles with Lexus Safety Sense, it can be difficult to print the repair manual target to the proper size.
• 10152632Nov 30, 2018Equipment. TSB: OBSOLETE NOTICE November 30, 2018: This bulletin is no longer applicable and is now obsolete.
• 10152565Nov 28, 2018Equipment. TT: HVAC drain tube is found to blocked/clogged.
• 10152564Nov 28, 2018Engine cooling. TT: In some cases, customers may report the engine coolant temperature gauge on the combination meter intermittently reading max hot, or ?in the red zone,? (Fig.1) on a vehicle with no other symptoms of overheating.
• 10152563Nov 28, 2018Seats. TSB: REVISION NOTICE November 28, 2018 Rev1: ? The Warranty Information section has been updated. Any previous printed versions of this bulletin should be discarded. Some 2016 ? 2019 model year RX350 and RX450h vehicles may exhibit a condition where there is a noticeable seat heater temperature difference between the driver and/or passenger seats. Follow the Repair Procedure in this bulletin to address this…
• 10152553Nov 26, 2018Equipment. Dealer Daily Message: In our continuing effort to encourage increased customer participation in Special Service Campaigns, Lexus will be piloting a new method for contacting customers whose vehicles have compatible multimedia head units in Special Service Campaign JLH. This new method will leverage the Notification application in vehicles with these head units. See images below for examples of the messages that…
• 10152551Nov 26, 2018Electrical system. Dealer Packet: 11/26/2018 ? Owner notification section has been updated. ? CAL ID clarification has been provided in the Op Code section. The involved vehicles are equipped with Intelligent Clearance Sonar (ICS). Due to improper software programming in the ICS system, the ICS system may improperly activate when an involved vehicle enters certain types of carwash facilities and is placed into neutral.
• 10145761Sep 27, 2018Electrical system. TT: Vehicle control apps might not operate as expected at times due to preconditions (normal operating parameters) not being established, vehicle settings and/or network/cellular coverage concerns.
• 10145743Aug 29, 2018Wheels, Transmission and drivetrain. TT: Some 2017-2018 model year RX vehicles may exhibit a click type noise that can be heard from the front wheel hub area when shifting gears from Drive to Reverse or Reverse to Drive, or when accelerating from a stop.
• 10149997Aug 17, 2018Lane departure. TT: When used in conjunction with the Repair Manual, these Blind Spot Monitor, Forward Recognition Camera, and Front Millimeter Wave Radar tips leverage SSTs and readily available tools to support target placement in varying shop environments.
• 10149198Aug 17, 2018Lane departure, Forward collision avoidance. TT: When used in conjunction with the Repair Manual, these Blind Spot Monitor, Forward Recognition Camera, and Front Millimeter Wave Radar tips leverage SSTs and readily available tools to support target placement in varying shop environments.
• 10142886Jun 20, 2018Equipment. TSB: Some 2016 ? 2018 model year RX 350 and RX 450h vehicles may exhibit decreased front windshield defroster performance at extremely low ambient temperatures. This condition may be the result of the fresh/recirculation servo actuator separating from the servo, causing the HVAC system to become stuck in recirculation. This condition does not affect the airflow of the defroster. Follow the Repair Procedure in this…

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