2017 Lexus RX350 Technical Service Bulletins

165 technical service bulletins (TSBs) are on record for the 2017 Lexus RX350. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 10142884Jun 15, 2018Body and structure. TSB: Some 2016 ? 2018 model year RX 350 and RX 450h vehicles may exhibit a condition where water enters the door lock bezel. This condition may cause the door cable to become frozen and inoperable in freezing conditions. Follow the Repair Procedure in this bulletin to address this condition.
• 10141593May 18, 2018Engine cooling. TT: In some cases, customers may report the engine coolant temperature gauge on the combination meter intermittently reading max hot, or "in the red zone," (Fig.1) on a vehicle with no other symptoms of overheating.
• 10141573May 8, 2018Electrical system. TSB: REVISION NOTICE May 08, 2018 Rev1: * Applicability has been updated to include 2017 - 2018 model year vehicles. * The Introduction and Download/Installation Procedure sections have been updated. Any previous printed versions of this bulletin should be discarded. A download and installation are required to activate the Enform suite of apps and data services before they are used for the first time on new vehicles.
• 10197471Mar 22, 2018Equipment. Diagnosis of bluetooth connectivity complaints.
• 10130010Feb 28, 2018Engine. TSB: Some 2016 - 2017 model year GS 350 and 2016 - 2018 model year RX 350 vehicles may exhibit a knocking noise from the vacuum pump. Follow the Repair Procedure in this bulletin to address this condition.
• 10130001Feb 23, 2018Engine, Fuel system. TSB: Some 2016 ? 2017 model year GS 350 and RX 350 vehicles may exhibit a chirping noise from the high-pressure fuel pump at idle. Follow the Repair Procedure in this bulletin to address this condition.
• 10131765Feb 15, 2018Electrical system. TSB: Some 2016 ? 2017 model year RX 350 vehicles may exhibit a ?Braking Power Low? warning message before or during startup with no related Diagnostic Trouble Codes (DTCs). Vehicles affected by this condition will operate normally and the warning light will disappear immediately once the engine is started. To minimize customer confusion, the meter control unit logic has been modified to address this condition…
• 10129983Feb 15, 2018Brakes. TSB: Some 2016 ? 2017 model year RX 350 vehicles may exhibit a ?Braking Power Low? warning message before or during startup with no related Diagnostic Trouble Codes (DTCs). Vehicles affected by this condition will operate normally and the warning light will disappear immediately once the engine is started. To minimize customer confusion, the meter control unit logic has been modified to address this condition…
• 10131760Feb 12, 2018Equipment. TT: This bulletin is regarding best practices when handling navigation systems that use Hard Disc Drive or Micro SD Card memory. 1. First type is generation 6 or 7 which utilizes HDD (Hard Disc Drive). Pioneer models that begin with NXH, have Map Data, Operating System and other Information in the Hard Disc Drive. With this system if a radio is being sent back for an exchange. The original Hard Disc Drive needs to…
• 10129218Jan 25, 2018Engine cooling. TSB: Some 2016 - 2018 model year RX 350 vehicles may exhibit a droning noise from the exhaust system at takeoff or under light acceleration. Countermeasure parts are available to reduce the droning noise. Follow the Repair Procedure below to address this condition.
• 10129210Jan 24, 2018Equipment. TSB: OBSOLETE NOTICE January 22, 2018: This bulletin is now obsolete. Please see L-SB-0001-18.
• 10131726Jan 22, 2018Electrical system, Transmission and drivetrain. TSB: SUPERSESSION NOTICE The information contained in this bulletin supersedes Service Bulletin No. L-SB-0021-14. * Applicability has been updated to include applicable 2018 models and 2016 * 2018 model year RC 300 and 2015 * 2018 model year RC 350 vehicles. * Applicability has been updated to exclude 2001 - 2003 model year ES 300 vehicles. Service Bulletin No. L-SB-0021-14 is obsolete and any printed versions…
• 10131724Jan 19, 2018Equipment. TSB: REVISION NOTICE January 19, 2018 Rev1: ? Applicability has been updated to include 2018 model year vehicles. Any previous printed versions of this bulletin should be discarded. The purpose of this Service Bulletin is to elevate awareness and provide best practices for leather care in Lexus vehicles. As an additional resource, if the vehicle is equipped with factory leather seats, the vehicle Owner?s Manual…
• 10131716Jan 16, 2018Fuel system. TT: Special Service Tools: Injector Seal Tool Sets. In the event that injector seal repair is required on vehicles equipped with a direct injection fuel system, a Special Service Tool Set is required to properly install the seal onto the injector. As new vehicle configurations have been released, several injector seal tool sets have been distributed to accommodate these new vehicles. There are a total of three…
• 10127061Dec 8, 2017Equipment. TT: HVAC drain tube is found to blocked/clogged.
• 10131648Dec 1, 2017Equipment. Update on Technician Certification Requirements.
• 10133642Nov 16, 2017Vehicle speed control. TSB: NOTE This Service Bulletin is ONLY applicable to RX models with VINs starting with ?2T2.? Vehicles with VINs starting with ?JTJ? are NOT affected. Some 2016 ? 2017 model year RX 350 and RX 450h vehicles produced in North America may exhibit a ?spring? noise upon release of the accelerator pedal. Follow the Repair Procedure below to address this condition.
• 10119408Sep 8, 2017Wheels. TSB: The purpose of this bulletin is to notify technicians of the best practices to help reduce brake vibration conditions for our customers. The condition can occur at any time if improper torque is applied to lug nuts. Over time, even one lug nut over- or under-torqued can cause a vibration condition. When lug nuts are over-torqued, this causes the rotor to have a runout condition, which can lead to brake…
• 10132429Aug 2, 2017Equipment. TT: An error message is received when performing DCM activation initiated by Techstream. This is a known condition and will be remedied in the near future. Please discontinue DCM activations utilizing Techstream until further notice.
• 10132390Jun 29, 2017Equipment. Update on Technician Certification Requirements.
• 10132363Jun 15, 2017Equipment. Update on Technician Certification Requirements.
• 10142501Apr 12, 2017Equipment. TT: During previous air conditioning service, leakage prevention agent (A/C stop leak) may have been added to the A/C system. Adding stop leak products to the A/C system is not a recommended or approved Lexus repair process. During A/C service, moisture enters the A/C system, and can react with the previously added A/C stop leak, forming a gelatinous substance. The gel substance that forms can cause the A/C…
• 10142498Apr 10, 2017Equipment, Latches, locks and linkages. TSB: Some 2014 ? 2016 model year Lexus vehicles may not unlock with either the Smart Entry or the wireless remote. The door lock can be placed in the middle position between lock and unlock when exiting the vehicle. This can cause the door lock to be inoperative.
• 10142489Apr 4, 2017Equipment, Electrical system. TT: Rev1 iPhone text messages do not appear on multimedia display.
• 10142486Apr 4, 2017Vehicle speed control, Engine. TSB: REVISION NOTICE: April 4, 2017 Rev1: The Warranty Information section has been updated. Some 2016 ? 2017 model year RX 350 vehicles may exhibit a hesitation in one or more of the following conditions: ? Accelerating from a stop. ? Passing during freeway/city driving. ? Low speed reacceleration. The Engine Control Module (ECM, SAE term: Powertrain Control Module/PCM) calibration has been revised to address…
• 10131895Mar 30, 2017Electrical system. This bulletin is regarding the Diagnosis of Bluetooth Connectivity Complaints: Some customers may encounter Bluetooth® connectivity concerns such as: Difficulty to pair the phone. Intermittent Bluetooth® failure to connect to the vehicle when first turning on the vehicle. Various Bluetooth® Audio functions are no longer functioning with customer?s phone such as ability to change the track using the steering wheel…
• 10131836Mar 22, 2017Body and structure. TSB: REVISION NOTICE March 22, 2017 Rev2: ? Applicability has been updated to include 2016-2017 model year Lexus vehicles. ? February 11, 2015 Rev1: Applicability has been updated to include 2006 ? 2015 model year Lexus vehicles. On some vehicles, when Rapgard? is removed, the paint may have a stained appearance. These stains appear to be under the clear coat. The stain patterns are usually under wrinkles in the…
• 10131864Mar 13, 2017Equipment. TSB: REVISION NOTICE March 13, 2017 ? Applicability has been updated to include 2015-2017 model year Lexus vehicles. Some vehicles in particular geographic areas may exhibit a condition where the HVAC Evaporator Drain Hose has become obstructed with an insect nest. An insect repellent drain hose tip (ARINIX® Tip) is now available to help minimize future occurrences of this environmental condition. For some models…
• 10131738Mar 2, 2017Equipment. Update on Technician Certification Requirements
• 10131787Feb 21, 2017Equipment. TT: This bulletin is regarding best practices when handling navigation systems that use Hard Disc Drive or Micro SD Card memory.
• 10131774Feb 9, 2017Equipment. Update on Technician Certification Requirements.
• 10131772Feb 8, 2017Electrical system, Vehicle speed control. TSB: Some 2016 ? 2017 model year RX 350 vehicles may exhibit a hesitation in one or more of the following conditions: * Accelerating from a stop. * Passing during reeway/city driving. * Low speed reacceleration. The Engine Control Module (ECM, SAE term: Powertrain Control Module/PCM) calibration has been revised to address these conditions.
• 10156336Jan 31, 2017Equipment. Update on Technician Certification Requirements.
• 10152224Jan 25, 2017Equipment. TSB: Some 2017 model year Lexus vehicles equipped with Lexus Display Audio (non-embedded navigation system) have the capability of utilizing a cell phone data-driven navigation app called Scout® GPS link. A download and installation process is required to activate the Scout® GPS Link app before it can be used for the first time on new vehicles.
• 10132902Nov 10, 2016Equipment. TSB: REVISION NOTICE November 10, 2016 Rev1: ? Applicability has been updated to include 2015 ? 2017 model year applicable Lexus vehicles. ? The Parts Information section has been updated. Any previous printed versions of this bulletin should be discarded. Some 2006 ? 2017 model year Lexus vehicles may exhibit odors naturally occurring from the HVAC system and/or related environmental factors.
• 10132894Nov 5, 2016Equipment. TT: Some customers may experience Bluetooth disconnections or loss of SMS Text Message Functionality on the navigation/audio system with Android phones OS 4.4 or later. This condition tends to occur to customers who have many previous text messages on their phones.
• 10132892Nov 2, 2016Electrical system. TT: * Intelligent Clearance Sonar (ICS) off indicator is illuminated in the combination meter * No ICS Diagnostic Trouble Codes (DTC) are present * ICS will not turn on through the combination meter
• 10132885Oct 25, 2016Electrical system. TT: Customers experience a power back door emblem sensor which is inoperative or difficult to operate.
• 10132625Sep 19, 2016Equipment. TSB: Revision Notice: Applicability section has been updated to include 2016-2017 applicable model year Lexus vehicles. The Repair Procedure section, Required Tools & Equipment section, and the Repair Procedure section has been updated. Flash reprogramming allows the ECU software to be updated without replacing the ECU. Flash calibration updates for specific vehicle models/ECUs are released as field-fix procedures…
• 10111626Aug 23, 2016Equipment. TSB: The front license plate mounting bracket and 2 self-tapping screws for the 2017 model year RX 350 and RX 450h are stored in the glove compartment of the vehicle. Install the license plate and mounting bracket during Pre-Delivery Service (PDS).
• 10111624Aug 19, 2016Electrical system. TSB: To minimize battery discharge during transportation and storage, the D/C Cut Fuse (10A) has been removed at the assembly plant and temporarily stored in the engine compartment Relay Block. Reinstall the D/C Cut Fuse (10A) into its original location and clear ALL related Diagnostic Trouble Codes (DTCs) during Pre-Delivery Service (PDS).
• 10111621Aug 18, 2016Equipment, Visibility (wipers, defrost, mirrors). TSB: Some 2017 model year RX 350 and RX 450h vehicles are equipped with a compass in the rear view mirror. In order for the compass to correctly indicate the direction that the vehicle is heading, it must be calibrated prior to vehicle delivery. Use one of the two following procedures to perform initial calibration during Pre-Delivery Service (PDS).
• 10111617Aug 17, 2016Equipment, Tires. TSB: 2017 model year RX 350 and RX 450h vehicles are equipped with a direct-type Tire Pressure Warning System (TPWS). Each tire (excluding the spare tire) has a tire pressure warning valve/sensor that measures tire pressure. The data is transmitted to the Tire Pressure Warning System antenna/receiver and then to the Tire Pressure Warning System ECU.
• 10111615Aug 17, 2016Steering, Electrical system. TSB: As the D/C CUT fuse is removed, the steering angle sensor power source is cut OFF. When the D/C CUT fuse is reinstalled, the center position recognized by the steering angle sensor may NOT be the appropriate position. Therefore, it is necessary to calibrate the intelligent clearance sonar system after installing the D/C CUT fuse during PDS (Pre-Delivery Service) at the dealership.
• 10134337Jul 1, 2016Equipment. TSB: Long-term or off-site storage requires special care to keep vehicles factory fresh and ready for delivery. The following guidelines should be performed to minimize vehicle component/part degradation due to extended vehicle storage conditions. Long-term storage can affect vehicle systems and components. ANY problems that are found should be corrected immediately.
• 10087544Jul 1, 2016Equipment. Tsb: long-term or off-site storage requires special care to keep vehicles factory fresh and ready for delivery. The following guidelines should be performed to minimize vehicle component/part degradation due to extended vehicle storage conditions. Long-term storage can affect vehicle systems and components. Any problems that are found should be corrected immediately.
• 10085902Jul 1, 2016Electrical system. Tsb: long-term or off-site storage requires special care to keep vehicles factory fresh and ready for delivery. The following guidelines should be performed to minimize vehicle component/part degradation due to extended vehicle storage conditions. Long-term storage can affect vehicle systems and components. Any problems that are found should be corrected immediately.
• 10134103Jun 23, 2016Equipment. TSB: 2017 model year vehicles are equipped with driver's side floor mat retaining clips to secure the floor mat in the correct position. In addition, some models may utilize retaining clips for passenger side and rear seat floor mats as well. Follow the appropriate Installation Procedure to attach the driver's side, and if applicable, the passenger's side and rear seat floor mats to the vehicle carpet using the…
• 10106058Jun 23, 2016Equipment. Tsb: 2017 model year vehicles are equipped with driver’s side floor mat retaining clips to secure the floor mat in the correct position. In addition, some models may utilize retaining clips for passenger side and rear seat floor mats as well. Follow the appropriate installation procedure to attach the driver’s side, and if applicable, the passenger’s side and rear seat floor mats to the vehicle carpet using the…
• 10134099Jun 22, 2016Electrical system. TSB: A battery in a stored vehicle is subject to conditions that can reduce its performance and life. These conditions include storage period, temperature, parasitic drain, and battery load. Because of these factors, battery inspection and maintenance are required in order to ensure proper operation and optimal battery life.

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