2020 Lexus RX350 Problems
- Complaints
- 7filed with NHTSA
- Median mileage
- 6,975miles, 4 complaints with mileage
- Recalls
- 1campaigns on record
- Trend
- Not enough dataFewer than 15 complaints, too few for a reliable trend.
- NHTSA crash rating
- 4–5 / 5stars overall, 2 rated versions
- EPA fuel economy
- 23 mpgcombined, 3.5L 6-cyl FWD · 20 city / 27 hwy
Sources: NHTSA records for the 2020 Lexus RX350 (complaints, recalls, investigations), NHTSA crash tests, EPA fuel economy. Report an error
NHTSA recorded 7 consumer complaints for the 2020 Lexus RX350. The part named most often is fuel system, with 6 complaints (86% of the total), followed by electrical system (1) and engine (1). 4 of the complaints include a mileage, and 100% of those were filed for vehicles with under 50,000 miles; the median is 6,975 miles. NHTSA lists 1 recall campaign and 87 technical service bulletins for this model year. Fuel system complaints overlap with 1 recall campaign covering the fuel pump and 5 technical service bulletins filed under the same part. Electrical system complaints overlap with 15 technical service bulletins filed under the same part.
This model year has fewer than 25 complaints on record, so the numbers below can change a lot with a few new reports.
Which parts are reported most
Complaints can name more than one part, so the counts add up to more than the total. Select a part to see its complaints, recalls and bulletins.
- Fuel system6 86%
- Electrical system1 14%
- Engine1 14%
- Other or unknown1 14%
Example complaints
Fuel system: “I received a safety recall from Lexus sometime last year, although I don't know exactly when. There is no date on any of the information that was sent to me, but I believe it was sometime last summer. Nothing has happened to my car, yet, but I don't believe a safety recall notice should take months and months to be fixed. When I got the notice, I called my Lexus dealership and asked when I could expect my car to be fixed and they said they did not know when they would get the part and would let me know. I have never heard from them. …”
NHTSA complaint #11398514, filed 2021-03Mileage when problems were reported
100% of the 4 complaints with a mileage were filed for vehicles with under 50,000 miles; the middle half falls between 2,450 and 11,500 miles.
Complaints by year filed
Fewer than 15 complaints, too few for a reliable trend.
Crash test ratings
NHTSA's 5-Star Safety Ratings for the 2020 Lexus RX350. Frontal results are shown driver / passenger; rollover shows the star rating and NHTSA's estimated risk of rolling over in a single-vehicle crash.
| Version | Overall | Frontal | Side | Side pole | Rollover |
|---|---|---|---|---|---|
| RX 350 · SUV AWD | ★★★★★ | 4 / 4 | 5 | 5 | 4 · 16.4% risk |
| RX 350 · SUV FWD | ★★★★☆ | 4 / 4 | 5 | 5 | 4 · 17.9% risk |
Driver aids listed by NHTSA for the 2020 model year: forward collision warning standard, lane departure warning standard, automatic emergency braking standard.
Neighbouring years: 2019: same overall rating; 2021: same overall rating. A redesign between years can change both the car and the test.
Source: NHTSA New Car Assessment Program (5-Star Safety Ratings), nhtsa.gov/ratings.
Fuel economy and running cost
EPA ratings for each 2020 Lexus RX350 version. Annual fuel cost is the EPA's estimate at its current fuel prices for 15,000 miles a year (55% city driving).
| Version | Engine | Transmission | City | Hwy | Comb. | Fuel / yr |
|---|---|---|---|---|---|---|
| RX 350 FWD | 3.5L 6-cyl | 8-speed automatic | 20 | 27 | 23 | $2,900 |
| RX 350 AWD | 3.5L 6-cyl | 8-speed automatic | 19 | 26 | 22 | $3,050 |
| RX 350 L FWD | 3.5L 6-cyl | 8-speed automatic | 19 | 26 | 22 | $3,050 |
| RX 350 L AWD | 3.5L 6-cyl | 8-speed automatic | 18 | 25 | 21 | $3,200 |
Source: U.S. EPA and Department of Energy, fueleconomy.gov. Ratings are for comparing vehicles; real-world mileage varies with driving and conditions.
Recalls and investigations
- 20V682000Nov 4, 2020Fuel system, gasoline › Delivery › Fuel pumpCovers: Lexus RX350 2017–2020, Toyota Tacoma 2017–2020, Sienna 2017–2020 +28 more
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2018-2019 4Runner, 2019-2020 Avalon, 2019 Corolla Hatchback, 2017-2019 Highlander, 2018-2020 Camry, 2020 Corolla, 2018-2019 Land Cruiser, 2017-2020 Tacoma, 2019-2020 RAV4, 2019-2020…
Recall details for the 2020 Lexus RX350 → · Check a VIN at nhtsa.gov/recalls
Technical service bulletins
TSBs are manufacturer notes to dealers about known repair procedures. They are not recalls and do not by themselves mean a vehicle has a fault. 87 on record; the latest 10 are shown.
- 10238138May 15, 2023Equipment. SPOC: Effective immediately, Lexus is issuing a stop sale on part numbers 85212-YZZ2L-LX & 85212-YZZ2M-LX, which may have a quality concern relating to a missing kit component (mispack). Lexus is…
- 10235225Feb 14, 2023Equipment. OBSOLETE NOTICE February 14, 2023: This bulletin is now obsolete. Please see L-SB-0007-23
- 10235224Feb 14, 2023Equipment. TSB: Some 2020 ? 2022 model year vehicles equipped with 17CY+ Panasonic Audio (versions less than 1226) and Navigation (versions less than 1225 or 1245 with 20 Teammate) may exhibit one or more of…
- 10235219Feb 9, 2023Fuel system. DL: On December 20, 2022, a settlement of claims for certain low pressure fuel pumps was approved by the federal court. The settlement includes Lexus?s agreement to provide a Customer Support…
- 10235215Feb 9, 2023Electrical system, Fuel system. TSB: Some 2013 ? 2020 model year Lexus vehicles may exhibit a hard start and/or MIL ON condition with one or more of the following Diagnostic Trouble Codes (DTCs): ?DTC P0171 and/or P0174 (System…
- 10235210Feb 2, 2023Air bags, Back-over prevention (rear camera). TSB: Some 2016 ? 2022 model year RX 350 vehicles may exhibit a droning noise from the exhaust system at takeoff or under light acceleration. Countermeasure parts are available to reduce the droning…
- 10230361Dec 7, 2022Equipment. TSB: Some 2018 ? 2022 model year Lexus vehicles equipped with the Enform? 2.0 Navigation System, require a Special Service Tool (SST) USB flash drive to update the map, points of interest, and…
- 10224172Sep 15, 2022Body and structure, Exterior lighting. TSB: Some 2018 ? 2019 model year LS 500 and LS 500h and 2019 ? 2022 model year RX 350 and RX 450h vehicles may exhibit a condition where the rear combination lamp front corner on the right and/or…
- 10220211Aug 1, 2022Visibility (wipers, defrost, mirrors). TSB: Some 2017 ? 2022 model year RX 350 and RX 450h vehicles may exhibit water leaking from the moon roof when going through a high-pressure rinse cycle car wash. In most cases, a small amount of…
- 10217794Jul 15, 2022Transmission and drivetrain. TT: Some 2019-2022 model year RX350/L AWD equipped vehicles may have had the LX 75W-85 GL-5 gear oil used during assembly. ?The difference between the LT and LX type gear oil is only relevant to…
Other model years of the Lexus RX350
| Year | Complaints | Median mi | Recalls | Crash ★ | MPG | Score (50 = typical) | Trend |
|---|---|---|---|---|---|---|---|
| 2022 | 10 | 1,356 | 0 | 4 | 23 | — | Not enough data |
| 2020 | 7 | 6,975 | 1 | 4–5 | 23 | — | Not enough data |
| 2019 | 31 | 3,000 | 3 | 4–5 | 23 | 60 · Typical | Falling |
| 2018 | 18 | 12,000 | 2 | 4–5 | 23 | — | Falling |
| 2017 | 46 | 9,200 | 3 | 4–5 | 23 | 78 · More | Falling |
| 2016 | 58 | 17,866 | 3 | 4 | 23 | 86 · More | Falling |
| 2015 | 42 | 24,650 | 1 | 4–5 | 21 | 41 · Typical | Falling |
| 2014 | 15 | 5,500 | 0 | 4–5 | 21 | — | Falling |
| 2013 | 59 | 45,500 | 1 | 4–5 | 21 | 35 · Fewer | Falling |
| 2012 | 33 | 26,500 | 1 | 4 | 21 | 49 · Typical | Falling |
| 2011 | 30 | 43,500 | 1 | 4 | 21 | 38 · Typical | Falling |
| 2010 | 94 | 28,000 | 1 | — | 21 | 95 · More | Falling |
| 2009 | 97 | 54,744 | 0 | — | 20 | 51 · Typical | Falling |
| 2008 | 126 | 69,000 | 0 | — | 20 | 42 · Typical | Stable |
| 2007 | 167 | 75,000 | 1 | — | 20 | Not compared (before 2008) | Falling |
All Lexus RX350 model years · Best and worst years by complaints
Frequently asked questions
How many NHTSA complaints does the 2020 Lexus RX350 have?
NHTSA recorded 7 consumer complaints for the 2020 Lexus RX350 as of Oct 27, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
What part of the 2020 Lexus RX350 is reported most often?
Fuel system is named most often, in 6 complaints (86% of the total), followed by electrical system with 1.
Has the 2020 Lexus RX350 been recalled?
NHTSA lists 1 recall campaign for this model year. To check a specific vehicle, enter its VIN at nhtsa.gov/recalls.
How did the 2020 Lexus RX350 do in NHTSA crash tests?
NHTSA's 5-Star Safety Ratings give the 2020 Lexus RX350 4–5 out of 5 stars overall, across 2 rated versions (body style and drive). Ratings from different model years are only comparable when the vehicle was not redesigned in between.
What gas mileage does the 2020 Lexus RX350 get?
The EPA rates the 2020 Lexus RX350 (RX 350, 3.5L 6-cyl) at 23 mpg combined, 20 city and 27 highway, with an estimated annual fuel cost of $2,900 at 15,000 miles a year. Other engine and drive versions are rated differently.
At what mileage are problems with the 2020 Lexus RX350 reported?
Among the 4 complaints that include a mileage, the median is 6,975 miles and the middle half falls between 2,450 and 11,500 miles; 100% were filed for vehicles with under 50,000 miles.
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 27, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate. Crash ratings are from NHTSA’s New Car Assessment Program. Fuel economy is from the EPA and DOE (fueleconomy.gov).
Complaint counts come from NHTSA’s public complaint database; we count each complaint once. The source records for this vehicle are on nhtsa.gov. Scores and trends are our own summaries of that data, described in the methodology. This page is not legal, safety or repair advice: for a specific vehicle, check its VIN at nhtsa.gov/recalls and ask a qualified mechanic. See an error? Tell us.