2017 Lincoln MKX Technical Service Bulletins

168 technical service bulletins (TSBs) are on record for the 2017 Lincoln MKX. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 10099088Mar 30, 2017Engine cooling. Some 2015-2017 edge and 2016-2017 mkx vehicles may exhibit an exhaust odor in the vehicle while the climate control system is in auto or recirculation mode. Customers may indicate the odor smells like sulfur, the exhaust odors are entering the vehicle cabin. This concern may be more pronounced after hard acceleration, driving in hilly conditions and/or towing a trailer.
• 10100508Mar 23, 2017Electrical system. Some 2016-2017 ford or lincoln vehicles equipped with sync 3 may exhibit a blank screen or other various sync symptoms only when the vehicle is in transport mode. This is considered normal due to the power saving features enabled while in transport mode. It is beneficial for battery life to keep the vehicle in transport mode until the vehicle is prepped for sale.
• 10100507Mar 22, 2017Electrical system. Some 2016 and 2017 edge/mkx vehicles equipped with lane keeping system, adaptive steering, and built on or before 01-feb-2017 may exhibit an inoperative lane keeping system. If the vehicle exhibits this concern, reprogram the secm to the latest software level using integrated diagnostic system (ids) release 104.04 or higher. Make sure you are connected to the internet when downloading as-built data.
• 10099077Mar 16, 2017Body and structure. Some 2016-2017 mkx vehicles may exhibit one or both rear doors that are hard to open in freezing temperatures. This may be due to water entering and freezing the rear door exterior latch cable. Follow the service procedure steps to correct the condition.
• 10099458Mar 14, 2017Equipment. Some vehicles may exhibit an illuminated mil with diagnostic trouble codes (dtcs) p0011, p0012, p0014, p0015, p0016, p0017, p0018, p0019, p0021, p0022, p0024 and/or p0025. This may be due to small debris causing the vct solenoid to stick. Before attempting any component diagnosis or replacement of the vct solenoid, refer to powertrain control and emissions diagnosis (pc/ed) pinpoint test hk11 to cycle the affected…
• 10099455Mar 9, 2017Electrical system. Some 2017 fusion, mkz, continental and mkx with an instrument panel center mounted speaker may exhibit no audio, navigation inoperative, inability to access audio features with all controls including steering wheel switches and voice commands with diagnostic trouble code (dtc) u0184. If unable to communicate with the audio control module (acm), remove the radio power fuse for 10 minutes to reset the acm.
• 10099451Mar 8, 2017Equipment. Some 2016-2017 f150, edge, mkx, escape, focus, mkc, fusion, mkz, taurus and 2017 continental vehicles equipped with 2.0l, 2.7l or 3.0l gasoline turbocharged direct injection(gtdi) ecoboost engines may exhibit malfunction indicator light(mil) on with diagnostic trouble codes(dtc) p1013, p1015 and/or p1016 stored in powertrain control module(pcm). Check turbocharger wastegate control hoses for water/ice restrictions…
• 10095781Feb 9, 2017Electrical system. Some 2012-2017 focus electric/2013-2017 cmax energi/fusion energi/2015-2017 mkc/mkz/2016-2017 mkx and 2017 continental vehicles operating with a 3g tcu on or before 16-jan-2017 may not respond to customers remote commands via mylincoln/myford mobile phone applications. 2g networks were decommissioned on 16-jan-2017. If the 3g tcu was operating on a 2g network, it will not automatically attempt to reconnect to the…
• 10095216Jan 27, 2017Engine. When servicing a 2.7l or 3.0l ecoboost engine, if the crankshaft pulley is removed, correct reassembly is critical to prevent potential engine failure. This includes installing a new crankshaft pulley bolt and accurately performing each stage of the crankshaft pulley bolt torque sequence. Crankshaft pulley related workshop manual (wsm) procedure and recommended tool (otc 4754 or equivalent) information have been…
• 10095184Jan 24, 2017Equipment. Replacing the original equipment sync/navigation system with either an aftermarket sync/navigation kit or modifying original sync/navigation parts to provide additional features is not recommended nor supported on any ford, mercury or lincoln vehicle. Only approved genuine ford accessories or originally installed systems are supported and certified to function correctly with other vehicle systems.
• 10095169Jan 20, 2017Back-over prevention (rear camera). Some 2016-2017 mkx vehicles equipped with a front view camera and built on or before 25-nov-2016 may exhibit a front view camera that stays deployed in park, is slow to retract when shifted to neutral, deploys when shifting from park to drive or drive to park, and/or deploys during a remote start. To correct the condition, update the image processing module b (ipm-b) to the latest level calibration using ids…
• 10095154Jan 10, 2017Engine. To help differentiate engine oil leaks from other possible sources, a new white-colored fluorescent engine oil dye is available. Workshop manual (wsm), section 303-00 has been revised to reference the new white-colored dye. The new white fluorescent dye provides a distinct white glow to identify engine oil leaks. The new white fluorescent dye requires a pure uv diagnostic inspection lamp. The white-colored…
• 10094643Dec 22, 2016Engine. Some 2015-2017 edge/mkx, escape/mkc, fusion/mkz and explorer vehicles equipped with a 2.0l or 2.3l may exhibit damage to the engine appearance cover, valve cover and/or intake manifold when attempting to remove the appearance cover. To reduce the possibility of damage, carefully pull straight upward on the underside of the cover at each fastener location to remove. Do not pull the cover forward or to the side.
• 10094640Dec 20, 2016Equipment. Some 2017 mkx vehicles equipped with lincoln drive control and built on or before 2-dec-2016 may exhibit a missing lincoln drive control menu in the instrument cluster message center. To correct the condition, update the cluster as-built configuration using integrated diagnostic system (ids) version 103.01 or higher. Make sure you are connected to the internet when downloading the updated as-built data.
• 10109079Sep 30, 2016Seat belts. Some vehicles may have a concern where the safety belt retractor webbing does not extract from the stowed position or exhibits excessive pressure on the occupant during use. This may be due to a normal condition which happens when the seatbelt retracts at a high rate of speed. The Workshop Manual, Section 501-20A General Procedures has been updated with a locked seatbelt retractor releasing procedure.
• 10109070Sep 21, 2016Engine cooling, Engine. The Powertrain Control/Emissions Diagnosis (PC/ED) manual has been revised for diagnosing electronic throttle bodies (ETBs). The ETC_ACT and ETC_DSD PIDs should not used to diagnose possible ETB concerns. The IDS has a limited refresh rate when reading these PIDs and cannot display quickly enough to validate a concern. The PCM automatically monitors these inputs more accurately and will set diagnostic trouble codes…
• 10109067Sep 19, 2016Electrical system, Equipment. Some 2016-2017 Escape, MKC, Fiesta, F150, Expedition, Navigator, Mustang, Transit, Focus, C-Max, MKX, Taurus, MKS, Flex, MKT, and Edge and 2017 Explorer, Fusion, MKZ, Super Duty, Transit Connect and Continental vehicles equipped with SYNC 3 might exhibit a blank screen or other various SYNC symptoms only when the vehicle is in Transport mode. Engineering is aware of this possibility and it is considered normal due…
• 10091267Jul 1, 2016Equipment, Electrical system. Some 2016-2017 ford/lincoln vehicles with sync 3 may see a navigation fault message appear on the map on the home screen or a system lock up when the phone is connected. Applink maybe inoperative, or the system may perform random reboots during an ignition cycle with the phone connected. Determine if the customer has an android phone with the baseball application mlb.com at bat installed.

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