2024 Lincoln Nautilus Technical Service Bulletins

193 technical service bulletins (TSBs) are on record for the 2024 Lincoln Nautilus. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 10253969Apr 19, 2024Suspension. Certain 2024 Model Year Lincoln Nautilus Rear Shock Absorber Inspection
• 10254328Apr 16, 2024Electrical system. Quality Improvements include: Telematics Control Unit software update to support proper functionality of Google Automotive Services
• 10253561Apr 9, 2024Engine cooling. On 2024 Nautilus 2.0L EcoBoost-Hybrid vehicles, if engine damage or drivability diagnosis leads to replacement of any fuel injector assemblies, replace all 4 fuel injector assemblies along with other necessary repairs. Refer to Workshop Manual, Section 303-04B. Engineering is currently investigating this concern. Monitor OASIS for further updates.
• 10253555Apr 5, 2024Transmission and drivetrain. Some 2023-2024 Escape/Corsair vehicles equipped with a 1.5L or 2.0L EcoBoost engine, 2024 Mustang vehicles equipped with a 2.3L EcoBoost engine, and 2024 Nautilus vehicles may exhibit an engine misfire condition with diagnostic trouble codes (DTC) P0301, P0302, P0303 and/or P0304 set in the powertrain control module (PCM). If the codes are stored in the PCM, remove and inspect the condition of all the spark plugs.
• 10253552Apr 3, 2024Other or unknown. Various vehicles have had pinpoint tests, guided routines and the Warranty and Policy Manual recentlyupdated for diagnostics and repairs on SYNC generation 3 and later applications. When performingdiagnostics and repairs on SYNC Gen 3 or later, select the diagnostics tab and search for related symptoms,DTCs and keywords. The search results will be shown in the search results pane.
• 10254324Apr 2, 2024Electrical system. Quality improvements include: Numerous minor quality fixes in ECG RC9 which are not customer facing. Improves OTA deployment reduce FTDI risk.
• 10252651Mar 29, 2024Equipment, Electrical system. On 2024 Nautilus vehicles, the keyless entry keypad will only illuminate if the unlock button on the keyfob is pressed or if the keypad itself is touched. The keypad will not illuminate during approach detection or from any other inputs. Do not attempt repairs or submit a claim for this normal condition.
• 10252420Mar 28, 2024Equipment. Customer Satisfaction Program 24B09 - Supplement #1 Certain 2024 Model Year Nautilus Vehicles - Update Infotainment Software
• 10252649Mar 26, 2024Equipment. Some 2024 Nautilus vehicles may exhibit difficulty removing shipping door protectors or white RapGard during predelivery. This may be attributed to varied environmental conditions during transit from the assembly plant to the dealerships. If possible, bring the vehicle into the shop to warm up and stabilize to a room temperature closer to 20°C (68°F) or higher prior to removing the plastic coverings. Running…
• 10252642Mar 22, 2024Equipment. Some 2024 Nautilus vehicles may have a clock that is inaccurate and/or weather information may not be able to update along with the inability to sign-in to Google Automotive Services to update or edit a profile. During this time the Google Map may also not display in the panoramic display screen next to the speedometer. This may be due to a concern with the telematics control unit (TCU) module software.
• 10252638Mar 22, 2024Seats, Equipment. Some 2024 Nautilus vehicles may exhibit a concern with the driver seat and steering column moving to the saved memory position instead of the easy entry position when approaching or unlocking the vehicle with the key fob. This condition may occur after setting up a client profile and is due to the driver front seat module (DSM) software. Inform customers that they can continue to drive the vehicle and that…
• 10252709Mar 19, 2024Electrical system, Equipment. Software Update 24-OTA SU9 P2 for 2024 MY Naultilus vehicles is now available. Quality Improvements include: - Removes error case of persistent nuisance chimes. - Improved connectivity - Audio management stability - Alerts time out as intended - Wireless Charging indicator on first surface - Phone charging via USB over ignition cycles - Remedy software for 24B09- Phoenix controller quality issues
• 10252629Mar 15, 2024Interior lighting, Equipment. 2024 Lincoln Nautilus non-Black Label vehicles are not equipped with upper ambient surface lamps on the rear interior door panels. This is not a misbuild condition and installation of ambient light panels is not a warrantable repair. Do not submit a claim for this condition.
• 10252419Mar 11, 2024Equipment. Customer Satisfaction Program 24B09 Certain 2024 Model Year Nautilus Vehicles Update Infotainment Software
• 10251957Mar 11, 2024Exterior lighting. Some 2024 Nautilus vehicles may exhibit condensation in the rear body mounted or decklid lamp assemblies that does not affect the function of the lamp. This condensation may be due to extended overseas shipping in a high humidity environment and will clear on its own with no service necessary in most cases. A thin film of mist that forms and covers less than 50% of the inside of the lamp that clears is normal and…
• 10251952Mar 6, 2024Engine cooling. For 2015-2024 Ford and Lincoln vehicles equipped with turbocharged engines and customer concern of an engine oil leak, refer to Workshop Manual (WSM), Section 303-00 for oil leak inspection and testing methods. Ford has evaluated turbochargers replaced for oil leak symptoms and although oil may collect on the external surface of a turbocharger, it is extremely rare for a turbocharger assembly to be the root cause…
• 10251959Mar 1, 2024Exterior lighting. Some 2024 Nautilus vehicles may exhibit a condition with condensation in the rear body mounted or decklid lamp assemblies that does not affect the function of the lamp. This condition is currently under investigation and replacement of the lamp assemblies may not resolve this condition. Parking the vehicle outside in the sun over several days or in a warm garage may help dissipate the condensation.
• 10251934Mar 1, 2024Transmission and drivetrain. During service and repair requiring removal and replacement of a crankshaft bolt and/or crankshaft damper, achieving proper torque of the crankshaft pulley bolt is critical. Incorrect torque may allow the bolt to loosen resulting in the timing gear breaking and engine damage. Replacement of the bolt is critical to the repair and accurately following the installation procedure in the Workshop Manual (WSM) Section…
• 10251930Mar 1, 2024Other or unknown, Electrical system. Some 2024 Nautilus and F-150 vehicles may incorrectly list the keyless entry keypad code card on the loose item checklist. 2024 Nautilus and F-150 vehicles in North America do not include keyless entry keypad code cards. Clients are now able to retrieve the vehicle's keyless entry keypad master access code in vehicle by following the instructions in the master access code card (available only on F-150) or in the…
• 10250836Feb 26, 2024Electrical system. Some 2024 Nautilus vehicles may exhibit low battery state of charge that may be attributed to extended transit times from the assembly plant to the dealerships. It is critical that the battery state of charge (SOC) is above 70% before delivery to the customers. The Lincoln electronic pre-delivery inspection (ePDI) process should be fully completed, which includes battery state of charge checks. Do not utilize the…
• 10250527Feb 16, 2024Equipment. 2024 Nautilus vehicles are equipped with a rear deck lid lamp with Lincoln lettering. On Black Label trim level vehicles only, this Lincoln lettering will illuminate and all other trim levels this Lincoln lettering will not illuminate. This feature becomes illuminated on Black Label trim vehicles when the exterior lamps are on with the vehicle is in park. This feature shuts off and the letters will no longer…
• 10250525Feb 16, 2024Steering. Some 2024 Nautilus vehicles may exhibit diagnostic trouble code (DTC) U2300:29 in the power steering control module (PSCM) when a diagnostic self-test is performed. This may be due to an internal counter reaching a specified timeframe. The history state DTC U2300:29 has no effect on functionality. Replacement or reprogramming of the PSCM will not resolve this condition.
• 10250300Feb 1, 2024Equipment. Some 2024 Nautilus vehicles may exhibit concerns with the last audio settings or audio presets not saving, audio system defaulting to AM radio, or memory seat settings not being retained. This may be due to the customer using a guest profile or inadvertently switching to a guest profile. Memory seat, audio presets, or last audio settings will not be retained when using a guest profile.
• 10249428Jan 25, 2024Other or unknown, Suspension. Some 2024 Lincoln Nautilus vehicles equipped with the Reserve and Black Label packages may exhibit a knocking noise from the rear shock absorber area of the vehicle while driving at speeds between 8 mph and 19 mph (13 km/h and 30 km/h) on rough road surfaces or when going over bumps. If the concern is isolated to the rear shock absorber assembly, replacing it at this time is unlikely to resolve the concern and is…
• 10249490Jan 19, 2024Other or unknown, Visibility (wipers, defrost, mirrors). Certain 2024 Nautilus Vehicles HVAC Software Update for Electro-Mechanical Register Position Memory Retention
• 10249819Jan 16, 2024Equipment, Electrical system. Software Update SU9 P1 for 2024 MY Nautilus vehicles is now available. Quality improvements include: - Improved OTA Software deployment rate - Removes error case of persistant nuisance chimes. - Improved connectivity - Audio management stabiity - Alerts time out as intended - Wireless Charing indicator on first surface - Phone charging via USB over ignition cycles.
• 10248994Jan 11, 2024Electrical system, Other or unknown. Some 2024 Nautilus vehicles may incorrectly list the keyless entry keypad code card on the loose item checklist. 2024 Nautilus vehicles in North America do not include keyless entry keypad code cards. Clients are now able to retrieve the vehicle's keyless entry keypad master access code in vehicle by following the instructions in the Owner's Manual > Keyless Entry Keypad Master Access Code. This process requires…
• 10247168Dec 8, 2023Equipment. Some 2024 Nautilus vehicles may exhibit no audio playback from the AM, FM radio stations and/or a black center display screen and right side infotainment display when the vehicle is transitioned from transport to normal mode. When the audio volume control knob is rotated, the center display screen may or may not show visual change with no change in audio volume. To correct the condition, perform a manual SYNC…
• 10247167Dec 8, 2023Lane departure. Some 2024 Nautilus full hybrid electric vehicles (FHEV) may set a diagnostic trouble code (DTC) U053B:86 in the secondary on-board diagnostic control module C (SOBDMC) when a diagnostic self-test is performed. This may be due to a communication error between the image processing module A (IPMA) and SOBDMC. Replacement or reprogramming of the IPMA and/or SOBDMC will not resolve this condition.
• 10247166Dec 8, 2023Back-over prevention (rear camera). Some 2024 Nautilus vehicles may exhibit diagnostic trouble code (DTC) U3000:49 in the camera module-rear (CMR) when a diagnostic self-test is performed. This may be due to the system triggering a shared variable and then enters a timeout reset process. The history state DTC U3000:49 has no effect on functionality. Replacement or reprogramming of the CMR will not resolve this condition. Engineering is currently…
• 10247165Dec 8, 2023Lane departure. Some 2024 Nautilus vehicles may exhibit diagnostic trouble code (DTC) B1578:89 in the image processing module A (IPMA) when a diagnostic self-test is performed. This may be due to an internal module chip reboot that will recover by itself. B1578:89 has no effect on functionality. Replacement or reprogramming of the IPMA will not resolve this condition. Engineering is currently working on a solution and a software…
• 10247164Dec 8, 2023Electrical system. Some 2024 Nautilus vehicles may set diagnostic trouble code (DTC) U0422:00 in the all-wheel drive (AWD) module when a diagnostic self-test is performed. This may be due to a communication error between the body control module (BCM) and AWD module. Replacement or reprogramming of the BCM and/or AWD module will not resolve this condition.
• 10247163Dec 8, 2023Electrical system. Some 2024 Nautilus vehicles may set diagnostic trouble code (DTC) U211B:87 in the remote function actuator (RFA) module when a diagnostic self-test is performed. This may be due to an internal counter reaching a specified limit. U211B:87 has no effect on functionality and will automatically become a historical DTC which can be cleared. Replacement or reprogramming of the RFA module will not resolve this condition.
• 10247162Dec 8, 2023Brakes. Some 2024 Nautilus vehicles may exhibit diagnostic trouble code (DTC) U211B:87 in the anti-lock brake system (ABS) module when a diagnostic self-test is performed. This may be due to a module communication error within a specified timeframe. U211B:87 has no effect on functionality and will automatically become a historical DTC which can be cleared. Replacement or reprogramming of the ABS module will not resolve…
• 10247161Dec 8, 2023Air bags. Some 2024 Nautilus vehicles may exhibit diagnostic trouble code (DTC) B00DF:4A in the restraints control module (RCM) when a diagnostic self-test is performed. This may be due to an internal counter reaching a specified timeframe. B00DF:4A has no effect on functionality. Replacement or reprogramming of the RCM will not resolve this condition.
• 10247160Dec 8, 2023Seats, Equipment. Some 2024 Nautilus vehicles may set diagnostic trouble code (DTC) B146F:00 in the drivers multi-contour seat module (SCMG) and/or passenger multi-contour seat module (SCMH) when a diagnostic self-test is performed. This may be due to a communication error to the SCMG/SCMH within a specified timeframe. Replacement or reprogramming of the SCMG/SCMH will not resolve this condition.
• 10247159Dec 8, 2023Equipment. 2023 F-Super Duty, 2023-2024 Expedition and 2024 Nautilus vehicles will exhibit no light emitting diode (LED) confirmation from the key fob indicating that the vehicle has remote started (or not remote started). Factory key fobs with remote start no longer contain a LED feedback indicator. Do not replace the key fob for this condition. This is a normal operating characteristic and no service action is necessary.
• 10247158Dec 8, 2023Steering. Some 2024 Nautilus vehicles may set diagnostic trouble code (DTC) U0415:29 in the power steering control module (PSCM) when a diagnostic self-test is performed. This may be due to PSCM DTC sensitivity during vehicle key on/start-up. Replacement or reprogramming of the PSCM will not resolve this condition.
• 10247156Dec 8, 2023Transmission and drivetrain. Some 2023 E-Transit and 2024 Nautilus vehicles may exhibit DTCs C0095:18 and/or C05D9:74 setting in the all-wheel drive (AWD) module with a pop-up message in the instrument panel cluster (IPC) stating there is a loss of AWD. The loss of AWD function may continue for the remainder of the key cycle. AWD functionally may be recovered with a key cycle. Replacement or reprogramming of the AWD module will not resolve…
• 10247155Dec 8, 2023Steering. Some 2024 Nautilus vehicles may set diagnostic trouble code (DTC) U3001:68 in the power steering control module (PSCM) when a diagnostic self-test is performed. This may be due to an internal counter reaching a specified limit. U3001:68 has no effect on functionality and will automatically become a historical DTC which can be cleared. Replacement or reprogramming of the PSCM module will not resolve this condition.
• 10247154Dec 8, 2023Equipment. Some 2024 Nautilus vehicles may exhibit inaccurate temperatures on the center display screen when requesting a temperature change using voice commands. Setting temperature and display can still be accurately increased/decreased by adjusting the touch controls. This may be due to a software interaction between the heating, ventilation and air conditioning (HVAC) module and SYNC module (APIM).
• 10247153Dec 8, 2023Electrical system. Some 2024 Nautilus vehicles may set diagnostic trouble code (DTC) U211C:04 in the gateway module A (GWM) when a diagnostic self-test is performed. This may be due to a module communication error within a specified timeframe. DTC U211C:04 has no effect on functionality and will automatically become a historical DTC which can be cleared. Replacement or reprogramming of the GWM will not resolve this condition…
• 10247152Dec 8, 2023Electrical system, Exterior lighting. Some 2024 Nautilus full hybrid electric vehicles (FHEV) may exhibit diagnostic trouble code (DTC) B1465:08 and B1466:08 in the body control module B (BCMB) when a diagnostic self-test is performed. This may be due to the ambient lighting node not transmitting feedback information within a specified timeframe. Replacement or reprogramming of the BCMB will not resolve this condition.

← All problems reported for the 2024 Lincoln Nautilus