2016 Mazda CX-3 Technical Service Bulletins

658 technical service bulletins (TSBs) are on record for the 2016 Mazda CX-3. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 10092921Jun 22, 2016Seats. At pdi or when new vehicle is delivered, some customers may complain about wrinkles on the leather seat cushion and/or seat back surface.customers having this concern should have their vehicle repaired by a qualified upholstery repair specialist using the following repair procedure.this service bulletin is only for sublet repair. A qualified upholstery repair specialist is required for this repair procedure. Please…
• 10092065Jun 22, 2016Seats. At pdi or when new vehicle is delivered, some customers may complain about wrinkles on the leather seat cushion and/or seat back surface.customers having this concern should have their vehicle repaired by a qualified upholstery repair specialist using the following repair procedure.this service bulletin is only for sublet repair. A qualified upholstery repair specialist is required for this repair procedure. Please…
• 10092783Jun 16, 2016Engine. Some vehicles may experience a rough idle with the check engine light on and dtc p0015 / p0524 stored in memory.•p0015:00 - exhaust cmp timing over-retarded•p0524:00 - engine oil pressure too lowthis is caused by a drop in engine oil pressure due to a piece of foreign object stuck on the oil pump pressure relief valve or oil control valve (ocv). The temporary entry of the foreign object triggers a check engine…
• 10092061Jun 16, 2016Engine. Some vehicles may experience a rough idle with the check engine light on and dtc p0015 / p0524 stored in memory.•p0015:00 - exhaust cmp timing over-retarded•p0524:00 - engine oil pressure too lowthis is caused by a drop in engine oil pressure due to a piece of foreign object stuck on the oil pump pressure relief valve or oil control valve (ocv). The temporary entry of the foreign object triggers a check engine…
• 10091625Jun 6, 2016Electrical system. Some vehicles may have dtc c1001:92 stored in memory. Dtc c1001:92 sets as a past record for low visibility of the forward sensing camera (fsc). It does not mean there is an actual fsc defect. In some cases the customer may have a concern with the lane departure warning system (ldws) and/or high beam control system (hbc). In other cases this dtc might be found without a related customer concern.
• 10092771Jun 3, 2016Body and structure. Some vehicles may exhibit a visible white felt through the gap between the front door trim and the door arm rest, causing poor appearance. This is due to a decrease of adhesive force under high ambient temperatures. The white felt has shifted from its original position. To eliminate this concern, the shape and the position of the white felt have been changed.
• 10092023Jun 3, 2016Body and structure. Some vehicles may exhibit a visible white felt through the gap between the front door trim and the door arm rest, causing poor appearance. This is due to a decrease of adhesive force under high ambient temperatures. The white felt has shifted from its original position. To eliminate this concern, the shape and the position of the white felt have been changed.
• 10093418May 27, 2016Equipment, Electrical system. Some customers may report that when using their iphone with bluetooth audio that they cannot select a new song or a different song will play.if the customer selects a different song, most of the time it will continue playing the current song.if the customer should select the current song again, it may start playing a different song.
• 10092322May 27, 2016Engine. Workshop manual evap system leak inspection using the m-mds has been discontinued for some models. Instead, the workshop manual evap system leak inspection using evap leak tester will be used to troubleshoot evap system leaks.
• 10093281May 19, 2016Vehicle speed control. Some vehicles may exhibit the accelerator pedal hinge separating from the base in cold temperatures below 32 degrees fahrenheit (0 degrees celsius).the accelerator pedal has been changed to increase durability.
• 10093279May 13, 2016Seats. Some customers may find white dust under front seats and/or partially collapsed side support of the seat cush-ion. The seat cushion pad may fall into the inside of the frame temporarily and may be shaved by the edge of the frame when it returns to the original position.
• 10093277May 13, 2016Seats. Some customers may complain about a front seat recliner lever knob difficult to move. This makes it difficult to change the seat back reclining position. This may be caused by a return recliner lever knob spring (a) that is too strong
• 10093288May 10, 2016Equipment. Some vehicles may exhibit bluetooth® hands-free and/or text messaging related concerns. To improve the handling of bluetooth® hands-free and/or text messaging customer concerns, mazda cre-ated a special service and parts exchange program as of february 2010.customers experiencing related concerns should have their vehicle and/or device inspected according to the following procedure.
• 10092237May 4, 2016Engine. The 2016 cx-9 with the skyactiv®-g 2.5t engine requires a unique oil filter (py8w-14-302) which is not interchangeable with other skyactiv® oil filters. The unique oil filter can be identified with two white bands as shown below.
• 10093265May 3, 2016Electrical system. All mazda connect vehicles in new car inventory must be updated to this software version listed below in this tsb as part of the new car ready step 3 process.
• 10093208Apr 29, 2016Body and structure, Equipment. Some vehicles may exhibit a rattle/chatter type noise from the a/c vents when driving on an uneven/rough road surface .the chattering noise may be caused by the ventilator grille slipping out of position and the outer edge contacts the dashboard. This concern may occur with any ventilator grille(s). To prevent the ventilator grille from slipping out, the shape of the dashboard has been changed.
• 10093188Apr 29, 2016Steering. Some vehicles may exhibit an unusual noise from around the driver’s foot area when repeatedly turning the steering wheel to the left or right. A vibration is felt at the steering wheel when the noise occurs. This concern may be caused by a lack of grease application to the splines of the intermediate shaft at the production line. The grease application process has been improved.
• 10086522Apr 29, 2016Electrical system. If you encounter a vehicle with dtc p0137 (circuit low input), check the rear harness at the red circled area in the following diagram. If an aftermarket alarm system is installed, the rear harness might have received damage from electro-tap connectors (a) or to the protector tube (b). This damage is not covered under warranty.
• 10092421Apr 28, 2016Electrical system. When reprogramming a control module, always use the gr-8 battery management system power supply mode. If not used, the control module reprogramming may fail due to a weak vehicle battery.the gr-8 battery management system power supply mode prevents the vehicle battery from being discharged. This allows the ids to reprogram a control module without interference from a weak or undercharged vehicle battery.
• 10092413Apr 28, 2016Exterior lighting. Some customers may complain about improper operation of the auto-dimming mirror. This may be caused by an obstruction of the front and/or rear light sensor(s) (e.g. Hanging a parking permit from the mirror). Use a soft cloth with mild detergent to clean the mirror. Harsh detergent may damage the front and/or rear light sensor(s).
• 10086506Apr 21, 2016Electrical system. If a customer has a vehicle communication related error on their app, perform the following: disconnect the battery or unplug the module for at least 10 seconds.reconnect the battery, wait 60 seconds and then have the customer try the app again.if the vehicle starts, order module 0000-8f-z80a.note: there is a limited supply of the module at this time, therefore only use this part for this specific condition.due to…
• 10093145Apr 19, 2016Equipment, Electrical system. Some vehicles may experience the symptoms mentioned below, which can be fixed with the latest software update (version 56.00.760 or later).•some street names in canada are not displayed.•navigation does not allow to set certain cities as destination.•navigation does not announce voice guidance for street names.•navigation turns to a black screen remaining the task bar.•turn -by-turn navigation guidance does not…
• 10086463Apr 13, 2016Electrical system. Over the past two weeks, an increasing number of iphone se early adopters have reported audio issues with bluetooth phone calls when the smartphone is paired with a vehicle or wireless headset. The issue extends to gps voice navigation for some, but streaming music over bluetooth appears to be unaffected. Specifically, dozens of users in the apple support communities and macrumors discussion forums claim to be…
• 10093123Apr 5, 2016Suspension. Some vehicles may exhibit a knocking / squeaking noise from the front shock absorber when driving on rough roads and/or when turning the steering wheel while the vehicle is stopped. The noise may be due to:•upper front strut bearing (a) damage. (cx-5 and mazda6)•stick/slip between the front strut bearing and coil spring. (cx-3, cx-5 and mazda6)•the bump stopper (c) may be contacting the strut bearing when the front…
• 10078840Apr 5, 2016Suspension. Some vehicles may exhibit a knocking / squeaking noise from the front shock absorber when driving on rough roads and/or when turning the steering wheel while the vehicle is stopped. The noise may be due to:•upper front strut bearing (a) damage. (cx-5 and mazda6)•stick/slip between the front strut bearing and coil spring. (cx-3, cx-5 and mazda6)•the bump stopper (c) may be contacting the strut bearing when the front…
• 10086424Apr 1, 2016Electrical system. Mazda connect software version 55.00.760 is now available on ms3. Use this version for all mazda connect updates, including open ssp98 vehicles. If ssp98 is closed, use tsb 09-024/16 to repair the vehicles.click on "ids/infotainment", then "mazda connect updates" to download it. Update your usb drives according to the instructions in tsb 09-024/16.also make sure to select "all files" for "save as type:".
• 10213456Mar 31, 2016Body and structure. Mazda Technical Service Bulletins March 2016 Some vehicles may exhibit the inner cloth (A) falling down at the rear end causing a poor appearance and obstructing the view of the back window.
• 10185957Mar 31, 2016Equipment, Visibility (wipers, defrost, mirrors). Some vehicles may experience one of the following 2 symptoms, even though the windshield is clear. Under certain driving conditions, the Forward Sensing Camera (FSC) may detect a dirty windshield (not clear). NOTE FOR CUSTOMER: The FSC may not work properly under the conditions: The windshield is not clear. The FSC lens is not clear. Driving in heavy rain, dense fog or snow, or into the sun. Driving on a road with…
• 10101105Mar 31, 2016Equipment, Visibility (wipers, defrost, mirrors). Some vehicles may experience one of the following 2 symptoms, even though the windshield is clear. Under certain driving conditions, the forward sensing camera (fsc) may detect a dirty windshield (not clear).ote for customer: the fsc may not work properly under the conditions:•the windshield is not clear. •the fsc lens is not clear. •driving in heavy rain, dense fog or snow, or into the sun. •driving on a road with…
• 10090921Mar 31, 2016Equipment. Some vehicles may experience one of the following 2 symptoms, even though the windshield is clear. Under certain driving conditions, the forward sensing camera (fsc) may detect a dirty windshield (not clear).ote for customer: the fsc may not work properly under the conditions:•the windshield is not clear. •the fsc lens is not clear. •driving in heavy rain, dense fog or snow, or into the sun. •driving on a road with…
• 10185967Mar 30, 2016Equipment, Electrical system. When installing a navigation SD card, confirm that the card is unlocked. Also, Mazda Does Not Recommend swapping navigation system SD cards from one vehicle to another for testing. If swapped, the SD card that is installed into the other vehicle becomes “linked” to the VIN of that vehicle.
• 10185966Mar 30, 2016Other or unknown, Equipment. This article provides HVAC heater/defroster operating tips using Mode selector dial. This includes the use of intermediate positions.
• 10185959Mar 30, 2016Wheels, Equipment. Some vehicles may experience a Tire Pressure Monitoring System (TPMS) warning light improperly illuminates when driving on a smooth road surface even if the TPMS system has been properly initialized at the specified tire air pressure. Please contact the Hotline for a countermeasure repair if a vehicle arrives with this issue. A countermeasure control module is due in July for this concern.
• 10091485Mar 30, 2016Tires. Some vehicles may experience a tire pressure monitoring system (tpms) warning light improperly illuminates when driving on a smooth road surface even if the tpms system has been properly initialized at the specified tire air pressure. Please contact the hotline for a countermeasure repair if a vehicle arrives with this issue. A countermeasure control module is due in july for this concern.
• 10091393Mar 30, 2016Visibility (wipers, defrost, mirrors). This article provides hvac heater/defroster operating tips using mode selector dial. This includes the use of intermediate positions.
• 10091265Mar 30, 2016Equipment. When installing a navigation sd card, confirm that the card is unlocked. Also, mazda does not recommend swapping navigation system sd cards from one vehicle to another for testing. If swapped, the sd card that is installed into the other vehicle becomes “linked” to the vin of that vehicle.
• 10091263Mar 30, 2016Visibility (wipers, defrost, mirrors). This article provides hvac heater/defroster operating tips using mode selector dial. This includes the use of intermediate positions.
• 10084962Mar 30, 2016Tires. Some vehicles may experience a tire pressure monitoring system (tpms) warning light improperly illuminates when driving on a smooth road surface even if the tpms system has been properly initialized at the specified tire air pressure. Please contact the hotline for a countermeasure repair if a vehicle arrives with this issue. A countermeasure control module is due in july for this concern.
• 10185954Mar 29, 2016Equipment. Some vehicles may experience a fuzzy appearance (tiny cracks) around the edge of the Active Driving Display. Replace the Active Driving Display.
• 10125470Mar 29, 2016Equipment. Some vehicles may experience a fuzzy appearance (tiny cracks) around the edge of the Active Driving Display. Replace the Active Driving Display.
• 10090902Mar 29, 2016Equipment. Some vehicles may experience a fuzzy appearance (tiny cracks) around the edge of the active driving display. Replace the active driving display.
• 10185969Mar 24, 2016Equipment. Some customers may complain about a rattle type noise coming from the rear of the vehicle when driving on rough roads. This may be caused by a loose spare tire jack.
• 10185968Mar 24, 2016Equipment, Electrical system. Some customers may complain about a blurry rear view monitor display. This may be caused by an aftermarket accessory device.
• 10091433Mar 24, 2016Equipment. Some customers may complain about a blurry rear view monitor display. This may be caused by an aftermarket accessory device
• 10091361Mar 24, 2016Equipment. Some customers may complain about a rattle type noise coming from the rear of the vehicle when driving on rough roads. This may be caused by a loose spare tire jack.
• 10091266Mar 24, 2016Equipment. Some customers may complain about a blurry rear view monitor display. This may be caused by an aftermarket accessory device.
• 10185951Mar 21, 2016Body and structure. Beginning with the CX-5 and Mazda6 models, grip type front and rear stabilizer bushings have been incorpo-rated for noise prevention purposes. If any type of grease or lubrication is applied to the bushings, it may create noise due to bushing slippage.
• 10101088Mar 21, 2016Suspension. Beginning with the cx-5 and mazda6 models, grip type front and rear stabilizer bushings have been incorpo-rated for noise prevention purposes. If any type of grease or lubrication is applied to the bushings, it may create noise due to bushing slippage.
• 10090861Mar 21, 2016Suspension. Beginning with the cx-5 and mazda6 models, grip type front and rear stabilizer bushings have been incorpo-rated for noise prevention purposes. If any type of grease or lubrication is applied to the bushings, it may create noise due to bushing slippage.
• 10185963Mar 14, 2016Electrical system, Equipment. After Pandora V7.0 was released on March 7th, the following problems have been found on vehicle with MAZDA CONNECT. Navigation voice guidance will skip and cut out losing many words.Pandora will suddenly disconnect and MAZDA CONNECT will revert to the previously used source. If you encounter a vehicle with these issues, DO NOT attempt any repairs on the vehicle. There is nothing wrong with the vehicle. This is an…

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