2016 Mazda CX-3 Technical Service Bulletins

658 technical service bulletins (TSBs) are on record for the 2016 Mazda CX-3. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 10136784Apr 5, 2018Air bags. This information is provided to help address Passenger Airbag Deactivation (PAD) Indicator illumination concerns during vehicle service.
• 10136772Apr 5, 2018Equipment. The vehicles listed above are equipped with a push button start/stop ignition system. Unlike previous Mazdamodels, there is no key cylinder on the steering column. Therefore, the engine cannot be started with theauxiliary key if the room fuse is removed or if the transmitter battery is dead.NOTE: The auxiliary key can only be used to lock or unlock the doors. It cannot be used to start the engine. Two transmitters…
• 10136778Apr 2, 2018Transmission and drivetrain. The new SKYACTIV-DRIVE FW6A-EL AT uses "Automatic Transmission Fluid (ATF) Type: FZ". Only use"ATF-FZ" to fill or top off the fluid level. ATF-FZ is specially designed for use in the SKYACTIV-DRIVE series AT. It is a low viscosity formula with less friction for better fuel economy. NOTE: ATF-FZ is colored blue for easy identification.
• 10136775Apr 2, 2018Engine cooling. Some customers may report a slight clunk/bang/buzz noise or jolt from the front of the vehicle. This concern will most likely occur during the vehicles first forward movement after starting the engine. This is a normal operating noise of the Anti-Lock Brake System (ABS). Do not attempt any repairs. If you encounter a customer complaint for this concern, explain that the noise comes from the ABS/TCS/DSC "Malfunction…
• 10134945Mar 28, 2018Electrical system. Upgrade your PCs to IDS version 109.00 and 109.01 from the previous version. NOTE: You may see ?Selection not available? on IDS when a selecting ?Programming menu?, 108.07 included a timer extension for Programming menu application that had to be installed before the expiration date of 3/27/18. After the expiration, IDS can?t accept the extension. To correct this, uninstall IDS and re-install IDS 108.00 >IDS 108.07…
• 10134933Mar 28, 2018Equipment, Electrical system. If you encounter any type of electrical concern (e.g, dead battery), interview the customer before proceeding with normal Workshop Manual diagnosis. Aftermarket devices may be the cause of the electrical concern. Ask the customer if any aftermarket devices have been installed. Below are a couple of examples of unusual electrical concerns caused by aftermarket devices.
• 10134944Mar 26, 2018Electrical system. If the MAZDA CONNECT Connectivity Master Unit (CMU) is replaced due to failure, the replacement CMU may have a navigation system software error. To resolve this concern, after the installation of the new CMU, check the software version.
• 10134930Mar 26, 2018Suspension. Some customers may complain of signs of oil on the struts or shock absorbers. In most cases the oil that is present is normal, and a result of the oil that remains on the shaft during the normal sweeping process of the shaft seal. Follow the inspection guidelines to determine if the condition is a result of the normal sweeping process or a failure of the shaft seal.
• 10134929Mar 26, 2018Electrical system. The Mazda GR8-1291 is required for all warranty battery testing. If the Mazda GR8-1291 is not used, incorrect battery testing may result in unnecessary battery replacement. Use the following test procedures in this Service Bulletin to test Mazda vehicle batteries and to generate a Warranty Code.
• 10134928Mar 26, 2018Electrical system. This service bulletin provides testing and charging procedures in order to promote proper battery maintenance, to deliver new vehicles with fully charged batteries, and to reduce unnecessary battery replacement cost. For new vehicles in stock at the dealer, inspect and maintain the battery periodically according to the repair procedure.
• 10134707Mar 26, 2018Equipment. Some customers may complain about spider web-like cracking (as shown below) appearing in the corner(s)of the MAZDA CONNECT center display. The cracks are internal and cannot be felt by touch. This concern may be caused by a lack of glue between the touch screen and the center display. To eliminate this concern in the future, the manufacturing process has been improved.
• 10134703Mar 26, 2018Equipment. This service bulletin provides information regarding the proper use of the driver's floor mat to avoid any potential interference with the foot pedals. The following are possible causes of floor mat interference, which can be avoided with proper usage. Floor mat moves forward due to improper installation. Inappropriate floor mat (such as aftermarket, non-factory-equipped, or non-genuine) is used. Floor mat is…
• 10134704Mar 22, 2018Equipment. Some customers may experience a navigation system screen that shows the wrong location. This concern is due to poor reception of the GPS signals. To eliminate this concern, the CMU hardware has been modified.
• 10134702Mar 22, 2018Body and structure. When encountering a vehicle with paint damage, refer to the "Mazda Pocket Paint Guide" to determine cause, prevention, remedy, and warranty coverage (if applicable).
• 10134701Mar 22, 2018Exterior lighting. Some customers may complain of condensation/fog inside the front (headlamp/headlight) or rear (taillamp/taillight) combination lights. The recent new models have been fitted with a clear lens which can cause the symptom to be more noticeable, however, it does not affect the performance of the light. This condensation/fog is a natural phenomenon that occurs when there is a fairly large temperature difference between…
• 10134700Mar 22, 2018Suspension. Beginning with the CX-5, grip type front and rear stabilizer bushings have been incorporated for noise prevention purposes. If any type of grease or lubrication is applied to the bushings, it may create noise due to bushing slippage.
• 10134699Mar 22, 2018Equipment. Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle-specific workshop manual or owner's manual. Services performed outside of Mazda's factory scheduled maintenance are not recommended. These services are unnecessary and create unneeded expenses for your customers.
• 10134698Mar 22, 2018Seats. At PDI or when new vehicle is delivered, some customers may complain about wrinkles on the leather seat cushion and/or seat back surface.
• 10134934Mar 20, 2018Fuel system. The SKYACTIV®-G 2.5T engine requires a unique oil filter (PY8W-14-302) which is NOT interchangeable with other SKYACTIV® oil filters. The unique oil filter can be identified with two white bands as shown below.
• 10134694Mar 19, 2018Electrical system. Some vehicles may experience the symptoms mentioned below, which can be fixed with the latest software update (Version 59.00.504 or later). NOTE: For 2016 CX-9 with version earlier than 59.00.441, the tachometer function will be removed from the Active Driving Display as part of Mazda's continuing efforts to improve safety and reduce driver distraction. Please explain this to the customer before updating the…
• 10134691Mar 9, 2018Engine, Engine cooling. When the engine is started for the first time after parking the vehicle overnight in cold conditions (below 32 degrees Fahrenheit / 0 degrees Celsius), some vehicles may exhibit a rough idle and/or the check engine light on with any of the following DTC(s) stored in memory. P0300 - Random misfire detected P0301 - Cylinder No.1 misfire detected P0302 - Cylinder No.2 misfire detected P0303 - Cylinder No.3 misfire…
• 10134932Mar 5, 2018Equipment. When installing a navigation SD card, the center display may show error message "Invalid SD Card".
• 10134690Mar 5, 2018Equipment. Some customers may complain that the Voice Recognition system does not recognize "Address" or "New Destination" navigation voice commands. This may be caused by faulty navigation SD card software. TheSD card has been updated to eliminate this concern.
• 10136371Feb 22, 2018Electrical system. Some vehicles may exhibit the active driving display opening/closing improperly as described below: It does not open or close when the ignition is turned ON or OFF. The display operation does not fully open/close. It closes and then opens by itself while the vehicle is moving. This concern may be caused by voltage fluctuation to the active driving display which activates pinching detection.
• 10136368Feb 22, 2018Electrical system. Some customers may experience the MAZDA CONNECT rebooting or the screen turning black during extremely cold temperatures. The concern occurs when the interior of the vehicle is cold and disappears when the interior warms up. This is caused by some SD cards for the MAZDA CONNECT navigation system being manufactured with improper hardware, resulting in a data reading error during extremely cold temperatures. To…
• 10136325Feb 22, 2018Engine cooling, Fuel system. Some vehicles may experience a rough idle with the check engine light on and DTC P0015 / P0524 stored in memory. P0015:00 - Exhaust CMP timing over-retarded P0524:00 - Engine oil pressure too low This is caused by a drop in engine oil pressure due to a piece of foreign object stuck on the oil pump pressure relief valve or oil control valve (OCV). The temporary entry of the foreign object triggers a check engine…
• 10134920Feb 20, 2018Equipment. Some customers may complain about the MAZDA CONNECT center display cracking (spider cracking). The cracks are internal and cannot be felt by touch. This may be caused by a faulty center display.
• 10134925Feb 16, 2018Equipment, Air bags. The Workshop Manual has two-different airbag procedures, one for Standard Deployment and one for Two-Step Deployment. Standard Deployment is for Mexico spec vehicles and Two-Step Deployment is for US and Canadian spec vehicles.
• 10134921Feb 16, 2018Equipment. The navigation SD Card VIN-locks to a vehicle in the following conditions: 1. Vehicle odometer under 62 miles ? VIN-lock occurs with key ON for 3 minutes or longer. 2. Vehicle odometer over 62 miles ? VIN-lock occurs at key ON. Navigation SD Card Map Update Note: Mazda Toolbox navigation SD card map update can only be performed on a navigation SD card that is VIN-locked. See VIN-lock procecure below.
• 10136370Feb 14, 2018Equipment, Electrical system. Some customers may experience a navigation system screen that shows the wrong location. This concern is due to poor reception of the GPS signals. To eliminate this concern, the CMU hardware has been modified.
• 10134924Feb 9, 2018Electrical system. Some customers may complain about improper operation of the MAZDA CONNECT system when streaming music with audio source aha/Pandora/Stitcher/Bluetooth® and the same device is also connected to the USB port for charging. The concerns may include: Blank Screen and/or No Audio Sound, Phone will not charge, Blank Screen and/or No Audio Sound
• 10134917Feb 8, 2018Equipment. Some customers may complain about SIRIUSXM satellite radio does not show album art, artist biographies or station logos in the center display. This is a normal condition.
• 10129570Jan 17, 2018Equipment. Some customers may complain about warm air from the climate control vents when the air conditioner isON. This may be caused by condenser corrosion, causing a refrigerant leak.The manufacturer of the condenser has been changed and the configuration of the condenser tube hasbeen improved.
• 10129566Jan 9, 2018Electrical system. After the installation of a new instrument cluster, the message "Fctry" or "Factory" is displayed instead ofthe odometer. This concern may also occur when a room fuse is installed in a new vehicle.Some new instrument clusters are in the factory mode setting. Factory mode cancellation is required.NOTE: The concern is applicable to Calsonic Kansei instrument clusters.
• 10129565Jan 8, 2018Equipment. Some customers may experience the MAZDA CONNECT rebooting or the screen turning black during coldtemperatures. The concern occurs when the interior of the vehicle is cold and disappears when the interiorwarms up. This is caused by some for the MAZDA CONNECT navigation system SD cards beingmanufactured with improper hardware, resulting in a data reading error during cold temperatures. To correctthe concern, the SD…
• 10129564Jan 5, 2018Suspension. Some vehicles may exhibit a knocking / squeaking noise from the front shock absorber when driving onrough roads and/or when turning the steering wheel while the vehicle is stopped.The noise may be due to: Upper front strut bearing (A) damage. (CX-5 and Mazda6) Squeak type noise between the front strut bearing and coil spring. (CX-3, CX-5 and Mazda6) The bump stopper (C) may be contacting the strut bearing when the…
• 10129353Jan 4, 2018Equipment. The MAZDA MOBILE START (MMS) is currently experiencing a system disruption. User web portal and Call center web portal functions are affected. Mazda is working on this issue and will notify dealers when MMS service has been fully restored. We apologize for any inconvenience this may have caused you or your dealer.
• 10129354Jan 2, 2018Electrical system. When installing a navigation SD card, the center display may show error message "Invalid SD Card". This may be caused by: The navigation SD card lock tab is locked.The navigation SD card has a VIN mismatch due to SD card swapping.The navigation SD card has a malfunction.
• 10129349Dec 22, 2017Electrical system. In support of the new Mazda MX-5 and CX-3, Mazda will make available for loan on a "as-needed" basis, aSpecial Service Tool (SST) to allow for the radar aiming of the blind spot monitoring (BSM) system. The (BSM) radar aiming is performed whenever the (BSM) control module, the (BSM) bracket or the rear bumper is replaced. The tool is available for loan on Mazda e-Store.
• 10185794Dec 18, 2017Electrical system, Air bags. Some vehicles may experience the CHECK ENGINE LIGHT OIN with DTC P2610 and P2507 stored in memory after engine start and room fuse 15A removed * P2610 Instrument cluster internal engine off timer performance problem * P2507 PCM battery voltage low input.
• 10129348Dec 18, 2017Body and structure. On some vehicles, one or more roof carrier brackets (A) may be installed in reverse (with arrows (B) facing outward). In this case, accessories, such as a roof carrier cannot be installed. Even if the accessory installation was possible, it may cause loose fitting, water leaks or other concerns. (C) - Bracket Unit. This concern was caused by improper assembly during vehicle production.
• 10129327Dec 18, 2017Steering. Some vehicles may exhibit wear/peel-off of the leather steering wheel surface causing a poor appearance. This concern may be caused by an insufficient wear resistance of the steering wheel surface.
• 10129368Dec 5, 2017Engine, Equipment. Some vehicles may experience the Check Engine Light ON with DTC P0171 (Fuel Trim too Lean) and possibly DTCs P030X (Misfire). Vehicles having this concern should use the following Inspection/Repair procedure.
• 10188486Nov 20, 2017Equipment, Body and structure. Some customers driving on snow and ice may find the front step molding falling off. This may be caused by snow and ice accumulated under the molding when contacting a snow pile. The front step molding structure may not be strong enough to hold under certain conditions.
• 10188485Nov 17, 2017Visibility (wipers, defrost, mirrors), Body and structure. Some customers may complain that the BSM indicator light on the outer mirror glass does not illuminate when: Customer vehicle (A) is slowly passing other vehicle, even if the vehicle is still in the alert area. Adjacent vehicle (B) driving at same speed, even if the vehicle is still in the alert area. Customers who have owned previous Mazda vehicles are more likely to complain. The BSM control module has been…
• 10188483Nov 13, 2017Visibility (wipers, defrost, mirrors), Equipment. Some vehicles may experience a fuzzy appearance (tiny cracks) around the edge of the Active Driving Display.
• 10188490Nov 9, 2017Brakes, Equipment, Electrical system. WARNING: DO NOT PERFORM OPERATIONAL TESTING OF THE SMART CITY BRAKE SUPPORT (SCBS) SYSTEM. If the warning indicator light is not illuminated and there are no codes stored in the system, the system is operating properly, and Mazda cannot perform any additional testing of the system. Dealers and customers should never attempt to test or recreate crash scenarios under any circumstances because that could lead to an…
• 10188488Nov 2, 2017Electrical system, Equipment. If you encounter any type of electrical concern (e.g, dead battery), interview the customer before proceeding with normal Workshop Manual diagnosis. Aftermarket devices may be the cause of the electrical concern. Ask the customer if any aftermarket devices have been installed. Below are a couple of examples of unusual electrical concerns caused by aftermarket devices.
• 10123444Oct 27, 2017Electrical system, Exterior lighting. Some customers may complain that the BSM indicator light on the outer mirror glass does not illuminate when: ? Customer vehicle (A) is slowly passing other vehicle, even if the vehicle is still in the alert area.? Adjacent vehicle (B) driving at same speed, even if the vehicle is still in the alert area. Customers who have owned previous Mazda vehicles are more likely to complain. The BSM control module has been…
• 10125469Oct 18, 2017Forward collision avoidance. The Smart City Brake Support (SCBS) system alerts the driver of a possible collision using an indication in the display and a warning sound when the Forward Sensing Camera (FSC) detects a vehicle ahead and determines that a collision with a vehicle ahead is imminent. In addition, the system reduces damage in the event of a collision by operating the brake control when the system determines that a collision is…

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