2013 Mazda CX-5 Technical Service Bulletins

824 technical service bulletins (TSBs) are on record for the 2013 Mazda CX-5. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 10060480Apr 17, 2013Body and structure. Summary to be provided on a future date.
• 10059434Apr 17, 2013Transmission and drivetrain. Summary to be provided on a future date.
• 10097377Apr 10, 2013Steering. Some customers may complain that the steering wheel is off center more than 3° even when driving straight on a flat road.
• 10097376Apr 10, 2013Seats. Some vehicles (without power seats) may exhibit a driver seat that gradually moves down by itself. This con-cern may be caused when a load, which is applied to the seat during braking, exceeds a certain level that could impact the retaining mechanism of the seat lifter causing the seat to gradually move downward.
• 10052334Apr 10, 2013Seats. Mazda: vehicles that are equipped with non-power seats may be experiencing that the seat is moving down by itself.
• 10097378Apr 4, 2013Equipment. Some vehicles may experience a discoloration (from black to white) of the outer door mirror base cover. The material used for the mirror base cover has been changed to eliminate this concern.
• 10060947Apr 4, 2013Equipment. Summary to be provided on a future date.
• 10060474Apr 4, 2013Body and structure. Summary to be provided on a future date.
• 10097379Apr 2, 2013Equipment. On certain subject vehicles, the malfunction indicator light (mil) may illuminate with dtc p0126:00 (thermostat stuck open) stored in the powertrain control module (pcm) memory.
• 10059433Apr 2, 2013Transmission and drivetrain. Summary to be provided on a future date.
• 10097342Mar 13, 2013Equipment. Some vehicles may exhibit wind noise that occurs from the rear door quarter glass while driving at approx. 25 mph (40km/h). The noise may be caused by a gap between the rear door quarter glass and the rear door gar-nish. A soft pad has been attached to the rear door quarter glass guide to eliminate the noise.
• 10060471Mar 13, 2013Body and structure. Summary to be provided on a future date.
• 10097343Mar 11, 2013Equipment. This service bulletin provides information regarding the proper use of the driver’s floor mat to avoid any poten-tial interference with the foot pedals. The following are possible causes of floor mat interference, which can be avoided with proper usage.•floor mat moves forward due to improper installation.•inappropriate floor mat (such as aftermarket, non-factory-equipped, or non-genuine) is used.•floor mat is…
• 10060951Mar 11, 2013Equipment. Summary to be provided on a future date.
• 10052155Mar 11, 2013Equipment. Mazda: on some vehicles, to avoid potential interference of foot placed on pedals, information is provided regarding proper use, and placement, of driver's floor mat. Various models and model years.
• 10097365Mar 6, 2013Equipment. Some vehicles may exhibit a tapping noise which is audible from the front edge of the dashboard (a) (where it meets the base of the windshield) when driving over bumps or rough roads. The tapping noise may be caused when the front edge of the dashboard contacts the body-side bracket(s). To eliminate the noise, felt pads have been attached to all (3) three body-side brackets during vehicle mass-prod-cution.
• 10060457Mar 6, 2013Equipment. Summary to be provided on a future date.
• 10060950Mar 5, 2013Equipment. Summary to be provided on a future date.
• 10060949Mar 5, 2013Other or unknown. Summary to be provided on a future date.
• 10097369Mar 4, 2013Equipment. When dealing with customer complaints of excessive condensation and/or water within the headlamp unit, first determine if all the bulb sockets are present and correctly installed. In most cases you will find that the bulb seal no. 1 (a) or hid bulb seal no. 1 (b) and bulb seal no.
• 10097366Mar 4, 2013Transmission and drivetrain. The new skyactiv-drive fw6a-el at uses “automatic transmission fluid (atf) type: fz”. Only use “atf-fz” to fill or top off the fluid level. Atf-fz is specially designed for use in the skyactiv-drive series at. It is a low viscosity formula with less friction for better fuel economy.note:atf-fz is colored blue for easy identification.to check the fluid level, remove the bolt, then remove the dipstick. The dipstick…
• 10059498Mar 4, 2013Transmission and drivetrain. Summary to be provided on a future date.
• 10052160Mar 4, 2013Exterior lighting. Mazda: on various model years and model vehicles, the headlamp assembly would have excessive condensation or water within and should be checked and replaced, if necessary for correct installation.
• 10097370Mar 1, 2013Equipment. On certain subject vehicles, the malfunction indicator light (mil) may illuminate with dtc p0126:00 (thermostat stuck open) stored in the powertrain control module (pcm) memory.
• 10059432Mar 1, 2013Transmission and drivetrain. Summary to be provided on a future date.
• 10051939Mar 1, 2013Electrical system, Transmission and drivetrain. Mazda: malfunction indicator light (mil) with dtc p0126 indicating the thermostat is stuck open. This light is coming on due to inappropriate pcm software.
• 10097319Feb 26, 2013Equipment. Some vehicles may exhibit a vibration from the driver-side power door mirror glass when the vehicle is driven at high speeds. This concern may be due to a lack of rigidity of the mirror base so the mirror vibrates when it receives vehicle vibration or wind pressure.
• 10097318Feb 26, 2013Equipment. This service bulletin illustrates the conditions when a tpms warning light may illuminate, why it illuminated and how to properly initialize the system.the tire pressure monitoring system (tpms) monitors the tire pressure of all four tires indirectly using the data sent from the abs wheel speed sensors.
• 10060452Feb 26, 2013Body and structure. Summary to be provided on a future date.
• 10059464Feb 26, 2013Equipment. Summary to be provided on a future date.
• 10097320Feb 19, 2013Steering. Some customers may complain that the steering wheel is off center more than 3° even when driving straight on a flat road.
• 10097322Feb 15, 2013Equipment. While driving at approx. 60 mph or more, some vehicles may exhibit a chirp noise from rear right end of the vehicle. The chirp noise may be caused by the right side rear bumper stay hook (a) contacting the bumper reinforce-ment (b) at high speed. The shape of the reinforcement hole has been changed on both sides to eliminate the noise.
• 10059745Feb 15, 2013Engine. Summary to be provided on a future date.
• 10097324Feb 13, 2013Engine. Some customers may complain about an unusual noise coming from the engine compartment for about 20 sec-onds after a cold engine start. This noise is a normal engine operation for improved exhaust gas emissions. The noise does not indicate a malfunction.
• 10059430Feb 13, 2013Engine. Summary to be provided on a future date.
• 10097326Feb 6, 2013Equipment. This service bulletin illustrates the conditions when a tpms warning light may illuminate, why it illuminated and how to properly initialize the system.the tire pressure monitoring system (tpms) monitors the tire pressure of all four tires indirectly using the data sent from the abs wheel speed sensors.
• 10059463Feb 6, 2013Equipment. Summary to be provided on a future date.
• 10097328Feb 1, 2013Engine. The engine will not start when using the remote engine starter (res) and “a4” is displayed on the res. If it is tried again within 90 seconds after the “a4” is displayed, the engine will start. This concern may be due to incor-rect start stop unit (ssu) software.when the res is operated, each module is started up from a “sleep mode”. At this time, it is occasionally mis-judged that all the conditions are not met…
• 10097271Jan 30, 2013Engine. The engine will not start when using the remote engine starter (res) and “a4” is displayed on the res. If it is tried again within 90 seconds after the “a4” is displayed, the engine will start. This concern may be due to incor-rect start stop unit (ssu) software.when the res is operated, each module is started up from a “sleep mode”. At this time, it is occasionally mis-judged that all the conditions are not met…
• 10059427Jan 30, 2013Engine. Summary to be provided on a future date.
• 10097283Jan 16, 2013Engine. Some vehicles may experience mil illumination with dtc p2610 (instrument cluster internal engine off timer performance problem) stored in memory after engine start and room fuse 15a (a) removed.
• 10097281Jan 16, 2013Equipment. Some vehicles may experience a rough idle with the mil on and dtc p0015 / p0524 stored in memory.•p0015:00 - exhaust cmp timing over-retarded•p0524:00 - engine oil pressure too lowthis is caused by a drop in engine oil pressure due to a piece of foreign object stuck on the oil pump pressure relief valve or ocv. The temporary entry of the foreign object triggers a mil illumination, but rough idle will not be…
• 10059426Jan 16, 2013Engine. Summary to be provided on a future date.
• 10059419Jan 16, 2013Electrical system. Summary to be provided on a future date.
• 10059418Jan 16, 2013Electrical system. Summary to be provided on a future date.
• 10097295Jan 15, 2013Equipment. Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle-specific workshop manual or owner’s manual. Services performed outside of mazda’s factory scheduled maintenance are not recommended. These services are unnecessary and create unneeded expenses for your customers.
• 10097300Jan 14, 2013Equipment. Some customers may complain of signs of oil on the struts or shock absorbers. In most cases the oil that is present is normal, and a result of the oil that remains on the shaft during the normal sweeping process of the shaft seal. Follow the inspection guidelines to determine if the condition is a result of the normal sweeping process or a failure of the shaft seal.
• 10097302Jan 7, 2013Equipment. Some vehicles may experience mil illumination with dtc p2610 (instrument cluster internal engine off timer performance problem) stored in memory after engine start and room fuse 15a (a) removed.
• 10097941Dec 21, 2012Exterior lighting. Some customers may complain of condensation/fog inside the front or rear combination lights. The recent new models have been fitted with a clear lens which can cause the symptom to be more noticeable, however, it does not affect the performance of the light. This condensation/fog is a natural henomenon that occurs when there is a fairly large temperature difference between the inside and the outside of the light…
• 10097944Dec 19, 2012Engine. Some vehicles may experience a rough idle with the mil on and dtc p0015 / p0524 stored in memory. • p0015:00 - exhaust cmp timing over-retarded • p0524:00 - engine oil pressure too low this is caused by a drop in engine oil pressure due to a piece of foreign object stuck on the oil pump pressure relief valve or ocv. The temporary entry of the foreign object triggers a mil illumination, but rough idle will not be…

← All problems reported for the 2013 Mazda CX-5