Mazda CX-5 Problems by Model Year
NHTSA recorded 2,469 consumer complaints across the 14 model years of the Mazda CX-5 (2013–2026) that have at least 5 complaints. 2016 has the most, with 511. Across all years, the part named most often is engine (596 mentions). Pick a model year below to see its parts, mileage, recalls and service bulletins.
All CX-5 model years
Years with fewer than 5 complaints are not listed. The score compares years of the same model, allowing for the era and for how long each year has collected complaints: 50 is a typical year, lower means fewer complaints. It is not adjusted for sales volume.
| Year | Complaints | Median mi | Recalls | TSBs | Score (50 = typical) | Trend |
|---|---|---|---|---|---|---|
| 2026 | 17 | 615 | 0 | 75 | — | Too new |
| 2025 | 29 | 3,518 | 0 | 149 | Too new to compare | Too new |
| 2024 | 46 | 20,828 | 0 | 210 | Too new to compare | Too new |
| 2023 | 67 | 10,064 | 0 | 285 | 22 · Fewer | Too new |
| 2022 | 65 | 20,482 | 0 | 353 | 12 · Fewer | Rising |
| 2021 | 148 | 26,450 | 0 | 501 | 50 · Typical | Stable |
| 2020 | 108 | 3,200 | 0 | 448 | 30 · Fewer | Rising |
| 2019 | 272 | 17,000 | 2 | 561 | 57 · Typical | Rising |
| 2018 | 352 | 14,700 | 3 | 634 | 77 · More | Rising |
| 2017 | 150 | 19,000 | 1 | 572 | 26 · Fewer | Stable |
| 2016 | 511 | 30,939 | 4 | 705 | 100 · More | Falling |
| 2015 | 133 | 27,000 | 3 | 603 | 60 · Typical | Falling |
| 2014 | 377 | 42,200 | 3 | 789 | 78 · More | Falling |
| 2013 | 194 | 39,000 | 1 | 824 | 34 · Fewer | Falling |
Parts named most often, all years
Counts add up complaint mentions across the listed years. A complaint can name several parts.
- Engine596 23%
- Electrical system460 18%
- Other or unknown395 15%
- Transmission and drivetrain283 11%
- Brakes251 9.8%
- Exterior lighting225 8.8%
- Visibility (wipers, defrost, mirrors)216 8.4%
- Fuel system142 5.5%
Example complaints
One per model year, chosen for length and detail. Personal details are removed. They are consumer reports, not findings.
2013: “My car does not turn off when you push the ignition button. I spoke to Mazda's parts manager about this, and his wife had the same issue and the same model and year as my car. He told me that it is the Parking Lever switch. I feel that not being able to turn your car off is a safety issue. I filed a safety issue with my 2013 Mazda CX-5 on May 26, 2022.”
NHTSA complaint #11466253, filed 2022-05, 123,000 miles2018: “Situation: driving uphill on hwy 120 on new priest road, big oak flat, ca, two lane mountain road. Slow car in front of me and a delivery truck tailgating. Slow car eventually moves aside in a turnout and I accelerate to open up space between myself and what I thought would be the truck but somehow the slow car returned to the driving lane ahead of the truck. …”
NHTSA complaint #11416469, filed 2021-05, 38,650 miles2019: “I heard a very loud bang, sounding like a gunshot that went off, when the sunroof above my head violently shattered while I driving to work. I almost lost control of the car and got covered with pieces of glass. The glass scratched me on the face, close to my eye. I am in shock and I am still finding small pieces of glass all over my body even after taking a shower.”
NHTSA complaint #11404615, filed 2021-03, 29,036 milesOther Mazda models
3,125 complaintsMazda MAZDA3
2,991 complaintsMazda MAZDA6
2,232 complaintsMazda Tribute
2,098 complaintsMazda CX-9
1,493 complaintsMazda CX-7
1,133 complaintsMazda Protege
1,074 complaintsMazda MPV
936 complaints
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 27, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate. Methodology