2026 Mazda CX-5 Problems
Compared with other Mazda CX-5 years
Too new to compare
- Model years are compared once their first three years of complaints are in; the 2026 can be compared from 2029.
- Most reported part: Other or unknown (8 complaints).
Nearby years with fewer complaints than typical and no open NHTSA investigation: 2023
Based only on NHTSA complaints, recalls and investigations. Not adjusted for how many vehicles were sold, and not a reliability rating. How this is calculated
- Complaints
- 17filed with NHTSA
- Median mileage
- 615miles, 2 complaints with mileage
- Recalls
- 0campaigns on record
- Trend
- Too newThis model year is less than 4 years old, so a trend is not meaningful yet.
- NHTSA crash rating
- —no overall rating published
- EPA fuel economy
- 26 mpgcombined, 2.5L 4-cyl 4WD · 24 city / 30 hwy
Sources: NHTSA records for the 2026 Mazda CX-5 (complaints, recalls, investigations), EPA fuel economy. Report an error
NHTSA recorded 17 consumer complaints for the 2026 Mazda CX-5. The part named most often is other or unknown, with 8 complaints (47% of the total), followed by electrical system (5) and forward collision avoidance (3). 2 of the complaints include a mileage, and 100% of those were filed for vehicles with under 50,000 miles; the median is 615 miles. Of all complaints, 1 involved a crash, according to the filers. NHTSA lists 0 recall campaigns and 75 technical service bulletins for this model year. Other or unknown complaints overlap with 42 technical service bulletins filed under the same part. Electrical system complaints overlap with 52 technical service bulletins filed under the same part.
This model year has fewer than 25 complaints on record, so the numbers below can change a lot with a few new reports.
Which parts are reported most
Complaints can name more than one part, so the counts add up to more than the total. Select a part to see its complaints, recalls and bulletins.
- Other or unknown8 47%
- Electrical system5 29%
- Brakes2 12%
- Equipment1 5.9%
- Exterior lighting1 5.9%
- Seats1 5.9%
Example complaints
Other or unknown: “This is a new rebuild of this vehicle with the electronics now being within the screen. Initially had SOS and telematics issues which most of these cars are having. These seem to be fixed after two updates by Mazda. Have continuously been having issues with connectivity with their app and the ability to access my car through the app. Including locking/unlocking the doors, starting the car, having access to info about my car like: mileage and tire pressure etc. Mazda continues to see these cars without proper fixes. I have been thru three updates. And there has been no fix to these issues. …”
NHTSA complaint #11753049, filed 2026-07Electrical system: “I leased a brand new vehicle on June 8th. On June 12th, I took it to the dealer's service center because of a warning message, accompanied with a loud chime that said: Emergency Call Unit Malfunction , the SOS red light was also on. I picked the car up today, June 15th. Shortly leaving the dealership, I was driving on the freeway crawling traffic with my husband and 4 year old child in the vehicle. Suddenly, the service/wrench icon started flashing on the dashboard, and the car's engine completely died and stalled while we were moving on the highway. …”
NHTSA complaint #11744358, filed 2026-06Forward collision avoidance: “I purchased the card week ago, and by Sunday (09/04) it had only about 100 miles on it. I had just pulled out of my parking spot and came to a stop. I cannot say with certainty whether my foot was still on the brake at that exact moment, but I do know the vehicle was stopped. I was trying to adjust the A/C. The Mazda salesperson had previously told me that the climate controls on the screen could be a little finicky. I pressed a button marked with a “+,” believing it was related to the A/C. Immediately afterward, the vehicle suddenly began moving forward very quickly from a stopped position. …”
NHTSA complaint #11769170, filed 2026-10Visibility (wipers, defrost, mirrors): “Have a cracked windshield from a chip near the wiper area Mazda says needs to be replaced But they are on National back order Was told that when the windshield caves in or collapses Then an emergency order can be put in”
NHTSA complaint #11755455, filed 2026-08Mileage when problems were reported
100% of the 2 complaints with a mileage were filed for vehicles with under 50,000 miles; the middle half falls between 300 and 930 miles.
Complaints by year filed
This model year is less than 4 years old, so a trend is not meaningful yet.
Fuel economy and running cost
EPA ratings for each 2026 Mazda CX-5 version. Annual fuel cost is the EPA's estimate at its current fuel prices for 15,000 miles a year (55% city driving).
| Version | Engine | Transmission | City | Hwy | Comb. | Fuel / yr |
|---|---|---|---|---|---|---|
| CX-5 4WD | 2.5L 4-cyl | 6-speed automatic | 24 | 30 | 26 | $2,600 |
Source: U.S. EPA and Department of Energy, fueleconomy.gov. Ratings are for comparing vehicles; real-world mileage varies with driving and conditions.
Recalls and investigations
NHTSA lists no recall campaigns for the 2026 Mazda CX-5 in the data used here. A recall can apply to some vehicles of a model year and not others, so check a specific vehicle by VIN at nhtsa.gov/recalls.
Technical service bulletins
TSBs are manufacturer notes to dealers about known repair procedures. They are not recalls and do not by themselves mean a vehicle has a fault. 75 on record; the latest 10 are shown.
- 11037900Sep 17, 2026Other or unknown, Electrical system. Mazda Connected Services - Frequently Asked Questions (FAQ) This Service Alert supersedes the previously issued SAs listed below. The changes are noted in Red text.
- 11037899Sep 11, 2026Electrical system. DESCRIPTION If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored...), interview the customer before proceeding with normal MGSS diagnosis by asking if…
- 11037634Sep 10, 2026Other or unknown, Electrical system. This Service Alert supersedes the previously issued service alert listed below. The changes are noted in Red text. SA-038/26 08/18/26 and 06/15/26 DESCRIPTION Some customers may complain about any…
- 11037633Sep 4, 2026Other or unknown, Electrical system. This Service Alert supersedes the previously issued SA(s) listed below. The changes are noted in Red. SA-015/26 05/27/26, 04/20/26, 04/09/26, 03/25/26 and 03/13/26 DESCRIPTION Index Intermittent…
- 11037018Sep 4, 2026Other or unknown, Engine, Exterior lighting, Electrical…. This Service Alert supersedes the previously issued service alert listed below. The changes are noted in Red text. SA-038/26 06/15/26 DESCRIPTION Some customers may complain about any of the…
- 11037897Sep 2, 2026Electrical system. Subject: Announcement of Special Service Program (SSPE2) Ethernet Communication – Over The Air (OTA) Update Concerns and Manufacturer Service Program (MSP67 ) – Battery Depletion - 2026MY CX-5…
- 11036736Aug 22, 2026Electrical system. Subject: Announcement of Special Service Program (SSPE2) Ethernet Communication – Over The Air (OTA) Update Concerns and Manufacturer Service Program (MSP67 ) – Battery Depletion - 2026MY CX-5…
- 11037003Aug 20, 2026Other or unknown, Electrical system. Use this procedure if Body Control Module (BCM) failure occurs due to the laptop rebooting or crashing during a BCM software update with MDARS II.
- 11037019Aug 19, 2026Other or unknown, Electrical system. This Service Alert supersedes the previously issued SA(s) listed below. The changes are noted in Red text. SA-039/26 06/15/26 Mazda Connect Symptom Troubleshooting DESCRIPTION Customers having MAZDA…
- 11037011Aug 19, 2026Electrical system, Wheels. This Service Alert supersedes the previously issued bulletin(s) listed below. The changes are noted in Red text. SA-006/23 01/23/23 DESCRIPTION Some customers may complain about the infotainment…
Other model years of the Mazda CX-5
| Year | Complaints | Median mi | Recalls | Crash ★ | MPG | Score (50 = typical) | Trend |
|---|---|---|---|---|---|---|---|
| 2026 | 17 | 615 | 0 | — | 26 | — | Too new |
| 2025 | 29 | 3,518 | 0 | 5 | 25 | Too new to compare | Too new |
| 2024 | 46 | 20,828 | 0 | 5 | 25 | Too new to compare | Too new |
| 2023 | 67 | 10,064 | 0 | 5 | 26 | 22 · Fewer | Too new |
| 2022 | 65 | 20,482 | 0 | 5 | 26 | 12 · Fewer | Rising |
| 2021 | 148 | 26,450 | 0 | 5 | 28 | 50 · Typical | Stable |
| 2020 | 108 | 3,200 | 0 | 5 | 28 | 30 · Fewer | Rising |
| 2019 | 272 | 17,000 | 2 | 5 | 28 | 57 · Typical | Rising |
| 2018 | 352 | 14,700 | 3 | 4–5 | 28 | 77 · More | Rising |
| 2017 | 150 | 19,000 | 1 | 4 | 27 | 26 · Fewer | Stable |
| 2016 | 512 | 30,939 | 4 | 4 | 29 | 100 · More | Falling |
| 2015 | 133 | 27,000 | 3 | 5 | 28 | 60 · Typical | Falling |
| 2014 | 377 | 42,200 | 3 | 5 | 28 | 78 · More | Falling |
| 2013 | 194 | 39,000 | 1 | 4 | 29 | 34 · Fewer | Falling |
All Mazda CX-5 model years · Best and worst years by complaints
Frequently asked questions
How many NHTSA complaints does the 2026 Mazda CX-5 have?
NHTSA recorded 17 consumer complaints for the 2026 Mazda CX-5 as of Oct 29, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
What part of the 2026 Mazda CX-5 is reported most often?
Other or unknown is named most often, in 8 complaints (47% of the total), followed by electrical system with 5.
Has the 2026 Mazda CX-5 been recalled?
NHTSA lists no recall campaigns for this model year in the data used here. To check a specific vehicle, enter its VIN at nhtsa.gov/recalls.
What gas mileage does the 2026 Mazda CX-5 get?
The EPA rates the 2026 Mazda CX-5 (CX-5 4WD, 2.5L 4-cyl) at 26 mpg combined, 24 city and 30 highway, with an estimated annual fuel cost of $2,600 at 15,000 miles a year. Other engine and drive versions are rated differently.
At what mileage are problems with the 2026 Mazda CX-5 reported?
Among the 2 complaints that include a mileage, the median is 615 miles and the middle half falls between 300 and 930 miles; 100% were filed for vehicles with under 50,000 miles.
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 29, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate. Fuel economy is from the EPA and DOE (fueleconomy.gov).
Complaint counts come from NHTSA’s public complaint database; we count each complaint once. The source records for this vehicle are on nhtsa.gov. Scores and trends are our own summaries of that data, described in the methodology. This page is not legal, safety or repair advice: for a specific vehicle, check its VIN at nhtsa.gov/recalls and ask a qualified mechanic. See an error? Tell us.