2024 Mazda CX-5 Problems
Compared with other Mazda CX-5 years
Too new to compare
- Model years are compared once their first three years of complaints are in; the 2024 can be compared from 2027.
- Most reported part: Other or unknown (11 complaints).
Nearby years with fewer complaints than typical and no open NHTSA investigation: 2022, 2023
Based only on NHTSA complaints, recalls and investigations. Not adjusted for how many vehicles were sold, and not a reliability rating. How this is calculated
- Complaints
- 46filed with NHTSA
- Median mileage
- 20,828miles, 4 complaints with mileage
- Recalls
- 0campaigns on record
- Trend
- Too newThis model year is less than 4 years old, so a trend is not meaningful yet.
- NHTSA crash rating
- 5 / 5stars overall
- EPA fuel economy
- 25 mpgcombined, 2.5L 4-cyl 4WD · 23 city / 29 hwy
Sources: NHTSA records for the 2024 Mazda CX-5 (complaints, recalls, investigations), NHTSA crash tests, EPA fuel economy. Report an error
NHTSA recorded 46 consumer complaints for the 2024 Mazda CX-5. The part named most often is other or unknown, with 11 complaints (24% of the total), followed by brakes (8) and engine (7). 4 of the complaints include a mileage, and 100% of those were filed for vehicles with under 50,000 miles; the median is 20,828 miles. Of all complaints, 4 involved a crash, 1 a fire, 2 an injury, according to the filers. NHTSA lists 0 recall campaigns and 210 technical service bulletins for this model year. Other or unknown complaints overlap with 65 technical service bulletins filed under the same part. Brakes complaints overlap with 11 technical service bulletins filed under the same part.
Which parts are reported most
Complaints can name more than one part, so the counts add up to more than the total. Select a part to see its complaints, recalls and bulletins.
- Other or unknown11 24%
- Brakes8 17%
- Engine7 15%
- Seats5 11%
- Exterior lighting4 8.7%
- Body and structure4 8.7%
- Electrical system3 6.5%
- Steering3 6.5%
Also reported: Transmission and drivetrain (3), Air bags (2), Suspension (2), Visibility (wipers, defrost, mirrors) (2), Fuel system (1), Lane departure (1), Latches, locks and linkages (1), Seat belts (1), Tires (1).
Example complaints
Other or unknown: “Hello. I started hearing this noise on my car, it was distracting and found it that it only happens when my headlight is turned on. I believe that the headlight leveling motor went out, I have an appointment for next week to have it checked, but the more i reach out to others Mazda drivers, the more I hear this is a common issue. My car is brand new, well taken care of, this seems to happen a lot.”
NHTSA complaint #11712669, filed 2026-01Brakes: “I had coplained about a long, soft brake pedal on 10 February 2024 to Hiley Fort Worth Motorcars and got a report on 13 February 2024 stated that after inspection, they could not duplicate my complaint, so they did a visual inspection and washed the car!!!! Today, 29 May 2024, I had to make an emergency stop and pressed the brake pedal to the floor! The ABS came on, but the brake pedal should never reach the floor. The other car had stopped and I swerved out of the way. No warning lights came on nor sounds. …”
NHTSA complaint #11591218, filed 2024-05Engine: “While driving on the freeway, the car stopped having the ability to accelerate. The engine light came on, and I received a notification on the Mazda app stating there was an engine malfunction. I took it to Mazda, and they told me nothing was wrong. Flash forward a month and the same exact situation occurred. I took it to Mazda, and they told me the same thing. This is incredibly dangerous, as losing the ability to accelerate on a very busy freeway is life-threatening.”
NHTSA complaint #11731945, filed 2026-04Forward collision avoidance: “The most recent incident: Driving 35 MPH on a 4 lane divided boulevard, vehicle 5-6 car lengths in front of me indicates intention to turn right. No traffic in lane to my left should I need to change lanes. I continue to coast. At approximately 2-3 car lengths, the vehicle in front has nearly completed the right turn - there is no risk of collision - but my car BRAKES HARD. This is the 4th time my car has activated emegency braking in a situation it is not warranted. I have been dirving for 36 years with no accident. …”
NHTSA complaint #11604254, filed 2024-07Mileage when problems were reported
100% of the 4 complaints with a mileage were filed for vehicles with under 50,000 miles; the middle half falls between 17,655 and 24,000 miles.
Complaints by year filed
This model year is less than 4 years old, so a trend is not meaningful yet.
Crash test ratings
NHTSA's 5-Star Safety Ratings for the 2024 Mazda CX-5. Frontal results are shown driver / passenger; rollover shows the star rating and NHTSA's estimated risk of rolling over in a single-vehicle crash.
| Version | Overall | Frontal | Side | Side pole | Rollover |
|---|---|---|---|---|---|
| CX-5 · SUV AWD | ★★★★★ | 5 / 5 | 5 | 5 | 4 · 16.9% risk |
Driver aids listed by NHTSA for the 2024 model year: forward collision warning standard, lane departure warning standard, automatic emergency braking standard.
Neighbouring years: 2023: same overall rating; 2025: same overall rating. A redesign between years can change both the car and the test.
Source: NHTSA New Car Assessment Program (5-Star Safety Ratings), nhtsa.gov/ratings.
Fuel economy and running cost
EPA ratings for each 2024 Mazda CX-5 version. Annual fuel cost is the EPA's estimate at its current fuel prices for 15,000 miles a year (55% city driving).
| Version | Engine | Transmission | City | Hwy | Comb. | Fuel / yr |
|---|---|---|---|---|---|---|
| CX-5 4WD | 2.5L 4-cyl | 6-speed automatic | 26 | 31 | 28 | $2,400 |
| CX-5 4WD | 2.5L 4-cyl | 6-speed automatic | 23 | 29 | 25 | $2,700 |
| CX-5 4WD | 2.5L 4-cyl | 6-speed automatic | 22 | 27 | 24 | $2,800 |
Source: U.S. EPA and Department of Energy, fueleconomy.gov. Ratings are for comparing vehicles; real-world mileage varies with driving and conditions.
Recalls and investigations
NHTSA lists no recall campaigns for the 2024 Mazda CX-5 in the data used here. A recall can apply to some vehicles of a model year and not others, so check a specific vehicle by VIN at nhtsa.gov/recalls.
Technical service bulletins
TSBs are manufacturer notes to dealers about known repair procedures. They are not recalls and do not by themselves mean a vehicle has a fault. 210 on record; the latest 10 are shown.
- 11037900Sep 17, 2026Electrical system, Other or unknown. Mazda Connected Services - Frequently Asked Questions (FAQ) This Service Alert supersedes the previously issued SAs listed below. The changes are noted in Red text.
- 11037899Sep 11, 2026Electrical system. DESCRIPTION If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored...), interview the customer before proceeding with normal MGSS diagnosis by asking if…
- 11037634Sep 10, 2026Electrical system, Other or unknown. This Service Alert supersedes the previously issued service alert listed below. The changes are noted in Red text. SA-038/26 08/18/26 and 06/15/26 DESCRIPTION Some customers may complain about any…
- 11037018Sep 4, 2026Exterior lighting, Engine, Other or unknown, Electrical…. This Service Alert supersedes the previously issued service alert listed below. The changes are noted in Red text. SA-038/26 06/15/26 DESCRIPTION Some customers may complain about any of the…
- 11037019Aug 19, 2026Electrical system, Other or unknown. This Service Alert supersedes the previously issued SA(s) listed below. The changes are noted in Red text. SA-039/26 06/15/26 Mazda Connect Symptom Troubleshooting DESCRIPTION Customers having MAZDA…
- 11037011Aug 19, 2026Electrical system, Wheels. This Service Alert supersedes the previously issued bulletin(s) listed below. The changes are noted in Red text. SA-006/23 01/23/23 DESCRIPTION Some customers may complain about the infotainment…
- 11036698Aug 12, 2026Body and structure, Electrical system. DESCRIPTION Some vehicles may exhibit a condition in which a warning buzzer (error sound) is heard, and the power liftgate (PLG) does not open or close automatically. When these symptoms happen…
- 11037006Aug 6, 2026Engine. Some vehicle may exhibit the CHECK ENGINE light on with DTC P0524 (Engine oil pressure control system: Oil pressure decrease) and no abnormal engine noise. This may be caused by a malfunction of the…
- 11034448Jul 1, 2026Other or unknown, Engine, Electrical system. This Service Alert supersedes the previously issued SAs listed below. The changes are noted in Red text. SA-017/25 12/16/25, 09/08/25, 07/14/25, 05/15/25 and 03/21/25 DESCRIPTION Mazda Connect…
- 11034447Jun 19, 2026Electrical system, Engine. This SA supersedes the previously issued SA(s) listed below. The changes are noted in Red. SA-061/25 12/17/25 DESCRIPTION If you encounter any type of electrical concern (e.g, dead battery, engine…
Other model years of the Mazda CX-5
| Year | Complaints | Median mi | Recalls | Crash ★ | MPG | Score (50 = typical) | Trend |
|---|---|---|---|---|---|---|---|
| 2026 | 17 | 615 | 0 | — | 26 | — | Too new |
| 2025 | 29 | 3,518 | 0 | 5 | 25 | Too new to compare | Too new |
| 2024 | 46 | 20,828 | 0 | 5 | 25 | Too new to compare | Too new |
| 2023 | 67 | 10,064 | 0 | 5 | 26 | 22 · Fewer | Too new |
| 2022 | 65 | 20,482 | 0 | 5 | 26 | 12 · Fewer | Rising |
| 2021 | 148 | 26,450 | 0 | 5 | 28 | 50 · Typical | Stable |
| 2020 | 108 | 3,200 | 0 | 5 | 28 | 30 · Fewer | Rising |
| 2019 | 272 | 17,000 | 2 | 5 | 28 | 57 · Typical | Rising |
| 2018 | 352 | 14,700 | 3 | 4–5 | 28 | 77 · More | Rising |
| 2017 | 150 | 19,000 | 1 | 4 | 27 | 26 · Fewer | Stable |
| 2016 | 511 | 30,939 | 4 | 4 | 29 | 100 · More | Falling |
| 2015 | 133 | 27,000 | 3 | 5 | 28 | 60 · Typical | Falling |
| 2014 | 377 | 42,200 | 3 | 5 | 28 | 78 · More | Falling |
| 2013 | 194 | 39,000 | 1 | 4 | 29 | 34 · Fewer | Falling |
All Mazda CX-5 model years · Best and worst years by complaints
Frequently asked questions
How many NHTSA complaints does the 2024 Mazda CX-5 have?
NHTSA recorded 46 consumer complaints for the 2024 Mazda CX-5 as of Oct 28, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
What part of the 2024 Mazda CX-5 is reported most often?
Other or unknown is named most often, in 11 complaints (24% of the total), followed by brakes with 8.
Has the 2024 Mazda CX-5 been recalled?
NHTSA lists no recall campaigns for this model year in the data used here. To check a specific vehicle, enter its VIN at nhtsa.gov/recalls.
How did the 2024 Mazda CX-5 do in NHTSA crash tests?
NHTSA's 5-Star Safety Ratings give the 2024 Mazda CX-5 5 out of 5 stars overall. Ratings from different model years are only comparable when the vehicle was not redesigned in between.
What gas mileage does the 2024 Mazda CX-5 get?
The EPA rates the 2024 Mazda CX-5 (CX-5 4WD, 2.5L 4-cyl) at 25 mpg combined, 23 city and 29 highway, with an estimated annual fuel cost of $2,700 at 15,000 miles a year. Other engine and drive versions are rated differently.
At what mileage are problems with the 2024 Mazda CX-5 reported?
Among the 4 complaints that include a mileage, the median is 20,828 miles and the middle half falls between 17,655 and 24,000 miles; 100% were filed for vehicles with under 50,000 miles.
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 28, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate. Crash ratings are from NHTSA’s New Car Assessment Program. Fuel economy is from the EPA and DOE (fueleconomy.gov).
Complaint counts come from NHTSA’s public complaint database; we count each complaint once. The source records for this vehicle are on nhtsa.gov. Scores and trends are our own summaries of that data, described in the methodology. This page is not legal, safety or repair advice: for a specific vehicle, check its VIN at nhtsa.gov/recalls and ask a qualified mechanic. See an error? Tell us.