2024 Mazda CX-5 Other or unknown Problems
- Complaints
- 11about this part
- Share
- 23%of 47 total for the year
- Median mileage
- —not reported
- Trend
- Too newThis model year is less than 4 years old, so a trend is not meaningful yet.
NHTSA recorded 11 complaints about the other or unknown of the 2024 Mazda CX-5, 23% of the 47 complaints for this model year.
Fewer than 15 complaints name this part, so treat the figures as a rough indication only.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“Hello. I started hearing this noise on my car, it was distracting and found it that it only happens when my headlight is turned on. I believe that the headlight leveling motor went out, I have an appointment for next week to have it checked, but the more i reach out to others Mazda drivers, the more I hear this is a common issue. My car is brand new, well taken care of, this seems to happen a lot.”
NHTSA complaint #11712669, filed 2026-01“I bought this car brand new with 51 miles on it on 7/24 and have taken it to the dealership mechanics twice for the same problem. Within 3 seconds of “letting go” of the steering wheel, the car veers and pulls directly into the right berm. The car requires continuous redirection of the steering wheel to get it to drive straight on. The dealership where I purchased this has not reported this defect to the manufacturer despite me requesting it. …”
NHTSA complaint #11606613, filed 2024-08“I have a sensitive key fob that releases my hatch without my knowledge or intention. Twice my hatch opened causing damage to my hatch inside my garage. I’ve have read many complaints about the same issue, dating back years and some having their hatch open while parked outside. I have contacted the dealership and the corporation all saying there was a nothing that can be done. This is a major concern since the key fob is so sensitive and can activate in only a second to touch”
NHTSA complaint #11637134, filed 2025-01“While driving on the road at the posted speed limit (55 mph), I heard a gunshot-like sound. There was no debris on the road and no drivers close ahead. After hearing the sound, I hear wind above me. I open the shade of my sunroof and see that the glass on the sunroof had exploded. The sunroof was not open prior to the incident and no windows were open either. The AC was on minimal capacity. After getting off the road and looking at what happened, the glass on the sunroof had completely exploded out. …”
NHTSA complaint #11632975, filed 2024-12“VEHICLE SAFETY COMPLETELY COMPROMISED BY UNEXPECTED ENGINE STALL IN TRAFFIC. For over one week, my 2024 Mazda CX-5 exhibited severe engine sputtering and erratic idle RPM fluctuations (RPMs surging high, then dropping dangerously low) while stopping. while completely stopped in a parking lot with the transmission engaged in DRIVE, the engine lost all propulsion and suffered a hard stall. The vehicle failed to automatically restart when my foot was removed from the brake pedal. This bypasses the parameters of the i-stop feature and represents a complete powertrain shutdown. …”
NHTSA complaint #11770928, filed 2026-10Related service bulletins
- 11037900Sep 17, 2026Mazda Connected Services - Frequently Asked Questions (FAQ) This Service Alert supersedes the previously issued SAs listed below. The changes are noted in Red text.
- 11037634Sep 10, 2026This Service Alert supersedes the previously issued service alert listed below. The changes are noted in Red text. SA-038/26 08/18/26 and 06/15/26 DESCRIPTION Some customers may…
- 11037018Sep 4, 2026This Service Alert supersedes the previously issued service alert listed below. The changes are noted in Red text. SA-038/26 06/15/26 DESCRIPTION Some customers may complain…
- 11037019Aug 19, 2026This Service Alert supersedes the previously issued SA(s) listed below. The changes are noted in Red text. SA-039/26 06/15/26 Mazda Connect Symptom Troubleshooting DESCRIPTION…
- 11034448Jul 1, 2026This Service Alert supersedes the previously issued SAs listed below. The changes are noted in Red text. SA-017/25 12/16/25, 09/08/25, 07/14/25, 05/15/25 and 03/21/25 DESCRIPTION…
- 11034444Jun 16, 2026This Service Alert supersedes the previously issued SA(s) listed below. The changes are noted in Red. SA-009/25 08/22/25 and 02/18/25 DESCRIPTION Some customers may experience a…
- 11034443Jun 16, 2026This Service Alert supersedes the previously issued SA listed below. The changes are noted in Red text. SA-012/25 10/06/25, 08/21/25, 05/15/25 and 02/27/25 DESCRIPTION Customers…
- 11033447May 19, 2026This service alert supersedes the previously issued service alert listed below. The changes are noted in Red text. SA-047/25 10/07/25 DESCRIPTION When the Telematics Control Unit…
- 11032104Apr 30, 2026DESCRIPTION Some vehicles may require the replacement of a damaged VIN plate or vehicle certification label. To obtain a replacement VIN plate (bulkhead-mounted and visible…
- 11032103Apr 21, 2026This Service Alert supersedes the previously issued SA listed below: The changes are noted in Red. SA-011/24 02/12/24, 06/06/24, 07/29/24 DESCRIPTION Mazda has developed factory…
Other or unknown: other model years
| Year | Complaints | Share of year |
|---|---|---|
| 2026 | 8 | 47% |
| 2025 | 8 | 28% |
| 2024 | 11 | 23% |
| 2023 | 11 | 16% |
| 2022 | 10 | 15% |
| 2021 | 18 | 12% |
| 2020 | 25 | 23% |
| 2019 | 50 | 18% |
| 2018 | 59 | 17% |
| 2017 | 35 | 23% |
| 2016 | 58 | 11% |
| 2015 | 16 | 12% |
| 2014 | 58 | 15% |
| 2013 | 28 | 14% |
Other parts of the 2024 Mazda CX-5
8 complaintsEngine
7 complaintsForward collision avoidance
6 complaintsSeats
5 complaintsVehicle speed control
5 complaintsExterior lighting
4 complaintsBody and structure
4 complaintsElectrical system
3 complaintsSteering
3 complaintsTransmission and drivetrain
3 complaintsAir bags
2 complaintsSuspension
2 complaints
← All problems reported for the 2024 Mazda CX-5
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 30, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology