2018 Mazda CX-5 Other or unknown Problems
- Complaints
- 59about this part
- Share
- 17%of 352 total for the year
- Median mileage
- 6,750miles
- Trend
- RisingComplaints filed in the last 3 full calendar years are at least 25% higher than in the 3 years before.
NHTSA recorded 59 complaints about the other or unknown of the 2018 Mazda CX-5, 17% of the 352 complaints for this model year. Where a mileage was given, the median is 6,750 miles. 4 of these say a crash was involved, according to the filers.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“The car color is soul red and the paint is flaking off. I drive the car short distances under 40mph and it looks like the paint is chipping more and more. It's almost like big rocks are hitting the paint but there is no debris where I drive.”
NHTSA complaint #11406034, filed 2021-04, 19,000 miles“I was entering the parking garage of my apartment building. The car was not moving as I had my foot on the brake as I was waiting for the garage door to open. The car just suddenly accelerated before the garage door was fully up. My car went straight ahead and hit a parked vehicle. The airbags did deploy. The parked car had both front and back end damage. There was also damage to the garage door. The police were called. Photos do not include the parked vehicle damage to protect the person's identity.”
NHTSA complaint #11267323, filed 2019-10, 8,000 miles“Sun roof shattered while driving home on the highway in the pouring rain. I was not driving behind anything that could have kicked up a rock and there is no other damage to the roof of my car.”
NHTSA complaint #11175182, filed 2019-02, 3,000 miles“The sbs system is a dangerous add to the vehicle. It is meant to warn the driver about vehicles suddenly slowing or braking in front of you. Three times this system has caused me near collisions (the system applied the brakes hard and cause the wheels too lock not allowing me to take a safe defensive actions) when the system activated when the danger was clearly gone or I took safe action and changed lanes to avoid a collision. The above incidents involved me driving on surface streets at posted speeds of 35-45 MPH. …”
NHTSA complaint #11209506, filed 2019-05, 11,000 miles“On the third day after leasing this brand new car, I was driving at approximately 20 MPH, on a normal city street and slowly pressed my foot on the brake as I approached a red light on a standard city street. No cars were in front of me, thankfully, because as I pressed the brake the car accelerated instead of stopping; the engine and parking warning lights (and several other random lights) illuminated and flashed; and at least three text malfunction warnings appeared in the control panel including scbs malfunction. …”
NHTSA complaint #11089977, filed 2018-04, 140 milesRelated service bulletins
- 11032104Apr 30, 2026DESCRIPTION Some vehicles may require the replacement of a damaged VIN plate or vehicle certification label. To obtain a replacement VIN plate (bulkhead-mounted and visible…
- 11032103Apr 21, 2026This Service Alert supersedes the previously issued SA listed below: The changes are noted in Red. SA-011/24 02/12/24, 06/06/24, 07/29/24 DESCRIPTION Mazda has developed factory…
- 11030598Mar 4, 2026Some customers may experience a check engine light ON with DTC P0126:00 (Thermostat stuck open) and one or more of the following symptoms: Engine takes longer to warm up. Engine…
- 11028133Jan 26, 2026There are currently 2 methods for cutting a new auxiliary key blank. A. Auxiliary Key Trace Cut Method • B. Auxiliary Key Code Cut Method 2019 and newer models require a 10-digit…
- 11028127Jan 5, 2026Some customers may report an odor or water in the HVAC system and upon inspection, the cabin air filter may be found to be wet.
- 11026904Dec 10, 2025A musty/mildew type odor may come from the vents when the air conditioning (A/C) system is operating. It is most noticeable when the A/C is first turned ON. This odor is the…
- 11023703Sep 30, 2025Some vehicles may have one of the following DTCs stored in memory along with a system status notice on the Multi-information display OR display a system status notice with no…
- 11023702Sep 30, 2025Interior parts made of resin have antistatic coating to prevent dust from sticking on the surfaces, and depending on the conditions of use, the antistatic components may…
- 11022742Aug 22, 2025Some vehicles may experience exterior trim heat damage such (melted, separating, etc.) when parked near a glass building or Low-E windows. This may be caused by the sun's…
- 11022725Aug 22, 2025Some customers may complain about any of the following: 1. Infotainment Center Display does not provide the Authorization Code (OTP) during the MyMazda App Connected Vehicle…
Other or unknown: other model years
| Year | Complaints | Share of year |
|---|---|---|
| 2026 | 8 | 47% |
| 2025 | 8 | 28% |
| 2024 | 11 | 24% |
| 2023 | 11 | 16% |
| 2022 | 10 | 15% |
| 2021 | 18 | 12% |
| 2020 | 25 | 23% |
| 2019 | 50 | 18% |
| 2018 | 59 | 17% |
| 2017 | 35 | 23% |
| 2016 | 58 | 11% |
| 2015 | 16 | 12% |
| 2014 | 58 | 15% |
| 2013 | 28 | 14% |
Other parts of the 2018 Mazda CX-5
180 complaintsTransmission and drivetrain
42 complaintsFuel system
39 complaintsBrakes
33 complaintsElectrical system
29 complaintsForward collision avoidance
13 complaintsVehicle speed control
13 complaintsBody and structure
12 complaintsAir bags
9 complaintsVisibility (wipers, defrost, mirrors)
6 complaintsExterior lighting
5 complaintsLane departure
5 complaints
← All problems reported for the 2018 Mazda CX-5
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 27, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology