2019 Mazda CX-5 Other or unknown Problems
- Complaints
- 50about this part
- Share
- 18%of 273 total for the year
- Median mileage
- 2,498miles
- Trend
- RisingComplaints filed in the last 3 full calendar years are at least 25% higher than in the 3 years before.
NHTSA recorded 50 complaints about the other or unknown of the 2019 Mazda CX-5, 18% of the 273 complaints for this model year. Where a mileage was given, the median is 2,498 miles. 1 a fire, according to the filers.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“I heard a very loud bang, sounding like a gunshot that went off, when the sunroof above my head violently shattered while I driving to work. I almost lost control of the car and got covered with pieces of glass. The glass scratched me on the face, close to my eye. I am in shock and I am still finding small pieces of glass all over my body even after taking a shower.”
NHTSA complaint #11404615, filed 2021-03, 29,036 miles“The vehicle was parked outside, behind my house off of an alley in a private parking space where it had been unmoved for three days. It had snowed over the past two days. The temperature was in the 20's. The car is two months old (1171 miles). I raised the rear hatch to retrieve a snow brush. Rear hatch closed. I started to walk towards the passenger door when I heard a loud cracking sound. Then the rear window self-destructed. It just fell to pieces. …”
NHTSA complaint #11299979, filed 2020-01, 1,171 miles“Unintended acceleration - I was pulling in to my garage, half way into the garage, the car accelerated, without foot on the accelerator, and ran into motorcycle and garage back wall. There are tire traction marks where it began to accelerate unattended, and tire tread from multiple rotations of the tire where the vehicle forward motion was stopped by the wall. Another driver of the car stated that the night before, when foot was taken off the accelerator the car continued to accelerate.”
NHTSA complaint #11388749, filed 2021-01, 29,000 miles“In july 2019 (approximately 2 months after delivery) my 2019 Mazda CX-5 began to drive roughly at slow speeds- specifically speeds 15 MPH or below. The vehicle would not coast (even downhill) and would seem to slip out of gear (this vehicle has an automatic transmission). More specifically, the vehicle would buck and lurch on it's own without engaging the accelerator or brake. This was happening going uphill, downhill and on flat grade. I brought the vehicle to the dealer and at their request took an employee for a drive so they could feel it. …”
NHTSA complaint #11329175, filed 2020-06, 2,000 miles“While driving on the highway with very light snow falling and less than an inch of wet on the road, the front radar blocked message appeared! Upon later research into the Mazda owner's manual it indicates the following systems were not functioning: Mazda radar cruise control (mrcc) Mazda radar cruise control with stop & go function (mrcc with stop & go function) distance recognition support system (drss) smart brake support (sbs) apparently the location of the front radar is behind the emblem in the center of the grill. …”
NHTSA complaint #11279123, filed 2019-11, 2,995 milesRelated service bulletins
- 11032104Apr 30, 2026DESCRIPTION Some vehicles may require the replacement of a damaged VIN plate or vehicle certification label. To obtain a replacement VIN plate (bulkhead-mounted and visible…
- 11032103Apr 21, 2026This Service Alert supersedes the previously issued SA listed below: The changes are noted in Red. SA-011/24 02/12/24, 06/06/24, 07/29/24 DESCRIPTION Mazda has developed factory…
- 11030598Mar 4, 2026Some customers may experience a check engine light ON with DTC P0126:00 (Thermostat stuck open) and one or more of the following symptoms: Engine takes longer to warm up. Engine…
- 11028133Jan 26, 2026There are currently 2 methods for cutting a new auxiliary key blank. A. Auxiliary Key Trace Cut Method • B. Auxiliary Key Code Cut Method 2019 and newer models require a 10-digit…
- 11028127Jan 5, 2026Some customers may report an odor or water in the HVAC system and upon inspection, the cabin air filter may be found to be wet.
- 11026904Dec 10, 2025A musty/mildew type odor may come from the vents when the air conditioning (A/C) system is operating. It is most noticeable when the A/C is first turned ON. This odor is the…
- 11023703Sep 30, 2025Some vehicles may have one of the following DTCs stored in memory along with a system status notice on the Multi-information display OR display a system status notice with no…
- 11023702Sep 30, 2025Interior parts made of resin have antistatic coating to prevent dust from sticking on the surfaces, and depending on the conditions of use, the antistatic components may…
- 11022742Aug 22, 2025Some vehicles may experience exterior trim heat damage such (melted, separating, etc.) when parked near a glass building or Low-E windows. This may be caused by the sun's…
- 11022725Aug 22, 2025Some customers may complain about any of the following: 1. Infotainment Center Display does not provide the Authorization Code (OTP) during the MyMazda App Connected Vehicle…
Other or unknown: other model years
| Year | Complaints | Share of year |
|---|---|---|
| 2026 | 8 | 47% |
| 2025 | 8 | 28% |
| 2024 | 11 | 23% |
| 2023 | 11 | 16% |
| 2022 | 10 | 15% |
| 2021 | 18 | 12% |
| 2020 | 25 | 23% |
| 2019 | 50 | 18% |
| 2018 | 59 | 17% |
| 2017 | 35 | 23% |
| 2016 | 58 | 11% |
| 2015 | 16 | 12% |
| 2014 | 58 | 15% |
| 2013 | 28 | 14% |
Other parts of the 2019 Mazda CX-5
132 complaintsElectrical system
47 complaintsTransmission and drivetrain
32 complaintsFuel system
21 complaintsForward collision avoidance
16 complaintsVehicle speed control
12 complaintsVisibility (wipers, defrost, mirrors)
10 complaintsAir bags
7 complaintsBody and structure
7 complaintsBrakes
6 complaintsEngine cooling
4 complaintsExterior lighting
3 complaints
← All problems reported for the 2019 Mazda CX-5
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 30, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology