2019 Mazda CX-5 Brakes Problems
- Complaints
- 6about this part
- Share
- 2%of 273 total for the year
- Median mileage
- 5,000miles
- Trend
- Not enough dataFewer than 15 complaints, too few for a reliable trend.
NHTSA recorded 6 complaints about the brakes of the 2019 Mazda CX-5, 2% of the 273 complaints for this model year. Where a mileage was given, the median is 5,000 miles. 2 of these say a crash was involved, according to the filers.
Fewer than 15 complaints name this part, so treat the figures as a rough indication only.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“Traffic was heavy on the parkway that day so there was a lot of stopping and going. Applying the brakes, the car started to slow down but suddenly there was a jerk and the car accelerate while the brakes were still being applied. There was a frontal collision which indicates that the smart brakes system was also not working. The warning 'brake system malfunction' appeared on my dashboard after the accident. My insurance company sent a written request for the edr test and have agreed to pay the fee with the expectation of being provided with a quote of the cost and the end results. …”
NHTSA complaint #11268800, filed 2019-10, 5,000 miles“At about noon on 12/19/21 I was approaching the Tappan Zee (Mario Cuomo) Bridge in New York State going west. My car briefly stopped accelerating when I put my foot on the gas pedal but then continued on as normal. No warning lights or other signs of trouble appeared, and I continued onto the bridge and was in the center lane. There was moderate traffic on the bridge. …”
NHTSA complaint #11444468, filed 2021-12“The steering and braking systems on my vehicle malfunctioned after jumping my vehicle when the battery drained too far to start, or even power my cars baseline electrical systems. After jumping my car, I started backing out of my parking spot and when I turned the wheel it very violently jerked in a manner that could have hurt me if I'd been holding onto the wheel tighter. Around this same time I believe I recall the brakes automatically applying and halting the vehicle. …”
NHTSA complaint #11625779, filed 2024-11“Good afternoon. I am reporting an incident that occurred on December 29, 2024. I was driving my 2019 Mazda Cx-5 and I was about to make a left turn. However, as I was making the left turn, I received a notification on my dashboard about a Forward Smart City Brake Support Malfunction (a photo of the notification will be included). My car instantly lost control and it did not stop until it collided with the street curb of the road I was attempting to turn on. Fortunately for those around me, my car did not collide with any other vehicles on the road. …”
NHTSA complaint #11635658, filed 2025-01“My wife's vehicle has a Infotainment screen (dashboard touch screen). There is a class action suit (CSP13d dealer letter) for issues regarding the screen performing tasks (Ghost screening touch) on its own. In lieu of a Mazda vehicle mass recall, they agreed to FIX the issue with a software update and replace the CMU Module of the vehicle to rectify this issue. …”
NHTSA complaint #11732869, filed 2026-04Related service bulletins
- 11032103Apr 21, 2026This Service Alert supersedes the previously issued SA listed below: The changes are noted in Red. SA-011/24 02/12/24, 06/06/24, 07/29/24 DESCRIPTION Mazda has developed factory…
- 11026353Nov 26, 2025Some vehicles exhibit brake related concerns such as brake noise, brake judder or brake dragging. If you encounter a customer complaint for any one of these symptoms, refer to…
- 11009644Oct 5, 2024Some vehicles exhibit brake related concerns such as brake noise, brake judder or brake dragging. If you encounter a customer complaint for any one of these symptoms, refer to…
- 11007009Aug 21, 2024Some vehicles exhibit brake related concerns such as brake noise, brake judder or brake dragging. If you encounter a customer complaint for any one of these symptoms, refer to…
- 11005528Jul 9, 2024Front Brake Noise Symptom 1: Some vehicles may exhibit a click noise when first moving forward or reverse from a stop OR when first applying the brakes while moving forward at…
- 11003396Jun 7, 2024Some vehicles exhibit brake related concerns such as brake noise, brake judder or brake dragging. If you encounter a customer complaint for any one of these symptoms, refer to…
- 10252508Mar 8, 2024Some vehicles exhibit brake related concerns such as brake noise, brake judder or brake dragging. If you encounter a customer complaint for any one of these symptoms, refer to…
- 10251387Feb 12, 2024Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as…
- 10243568Sep 15, 2023Some vehicles exhibit brake related concerns such as brake noise, brake judder or brake dragging. If you encounter a customer complaint for any one of these symptoms, refer to…
- 10243545Sep 13, 2023Front Brake Noise Symptom 1: Some vehicles may exhibit a click noise when first moving forward or reverse from a stop OR when first applying the brakes while moving forward at…
Brakes: other model years
| Year | Complaints | Share of year |
|---|---|---|
| 2026 | 2 | 12% |
| 2025 | 11 | 38% |
| 2024 | 8 | 17% |
| 2023 | 12 | 18% |
| 2022 | 4 | 6% |
| 2021 | 11 | 7% |
| 2020 | 15 | 14% |
| 2019 | 6 | 2% |
| 2018 | 33 | 9% |
| 2017 | 14 | 9% |
| 2016 | 72 | 14% |
| 2015 | 14 | 11% |
| 2014 | 23 | 6% |
| 2013 | 26 | 13% |
Other parts of the 2019 Mazda CX-5
132 complaintsOther or unknown
50 complaintsElectrical system
47 complaintsTransmission and drivetrain
32 complaintsFuel system
21 complaintsForward collision avoidance
16 complaintsVehicle speed control
12 complaintsVisibility (wipers, defrost, mirrors)
10 complaintsAir bags
7 complaintsBody and structure
7 complaintsEngine cooling
4 complaintsExterior lighting
3 complaints
← All problems reported for the 2019 Mazda CX-5
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 31, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology