2023 Mazda CX-5 Brakes Problems
- Complaints
- 12about this part
- Share
- 18%of 67 total for the year
- Median mileage
- —not reported
- Trend
- Too newThis model year is less than 4 years old, so a trend is not meaningful yet.
NHTSA recorded 12 complaints about the brakes of the 2023 Mazda CX-5, 18% of the 67 complaints for this model year. 3 of these say a crash was involved, according to the filers.
Fewer than 15 complaints name this part, so treat the figures as a rough indication only.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“After driving a few mile, the following two warnings come up * Smart Brake System Malfunction * Forward Radar Sensor System malfunction. If I turn off the car and then restart, the warnings go away. However, it comes back if I drive for a while again. I have visited dealership a few times for the same issue, they replaced the wheel bearing and brake switch. The warning disappeared for days and came back.”
NHTSA complaint #11691048, filed 2025-10“When my car starts up, engine rpm is around 1500 or above 1000. If I would switch to reverse, the car sudden jerks back stronger and quicker than I expected even though my foot isn’t on the accelerator pedal and have pressed the brake lightly.”
NHTSA complaint #11762062, filed 2026-09“At 2:00 on a clear afternoon I was slowly coasting into a right hand turn into a parking space, and lightly tapping the brake to finalize the stop, when the car accelerated HARD forward over a curb and a sidewalk into the brick wall of a building. Airbag was deployed. My injuries were a nasty wrist contusion and bloody gashes where the airbag door deployed and I also had complete seatbelt brusing on my throat, chest and across my abdomen. This after traveling a mere 7-8 feet. …”
NHTSA complaint #11547758, filed 2023-10“On 09/01/2026 at approximately 55 mph, I was driving with adaptive cruise control engaged. The vehicle ahead decelerated abruptly. My vehicle began braking hard with no input from me for a fraction of a second. A red BRAKE warning appeared in the instrument cluster with an audible alarm. I then applied the brake pedal hard. On first contact the pedal barely moved from its rest position and was extremely firm. About a second into my application, while still traveling at over 25 mph, pedal resistance dropped sharply and pedal travel increased substantially. …”
NHTSA complaint #11761780, filed 2026-09“The car has a lot of vibration when driving 60mph and above. Have had this issue looked at more than 5 times and they had my card for 1 month at the dealership trying to find the issue. This started back in February of 2024 and I have purchased 4 sets of tires and nothing makes the vibrations of the seat, steering wheel go away. Originally it wasn’t vibrating while driving back in February of 2025 only when braking to which I said to them I think it’s the rotors that have an issue. They never check the rotors and said it was my tires that were cupped. …”
NHTSA complaint #11669767, filed 2025-06Related service bulletins
- 11032103Apr 21, 2026This Service Alert supersedes the previously issued SA listed below: The changes are noted in Red. SA-011/24 02/12/24, 06/06/24, 07/29/24 DESCRIPTION Mazda has developed factory…
- 11026353Nov 26, 2025Some vehicles exhibit brake related concerns such as brake noise, brake judder or brake dragging. If you encounter a customer complaint for any one of these symptoms, refer to…
- 11009644Oct 5, 2024Some vehicles exhibit brake related concerns such as brake noise, brake judder or brake dragging. If you encounter a customer complaint for any one of these symptoms, refer to…
- 11007009Aug 21, 2024Some vehicles exhibit brake related concerns such as brake noise, brake judder or brake dragging. If you encounter a customer complaint for any one of these symptoms, refer to…
- 11005528Jul 9, 2024Front Brake Noise Symptom 1: Some vehicles may exhibit a click noise when first moving forward or reverse from a stop OR when first applying the brakes while moving forward at…
- 11003396Jun 7, 2024Some vehicles exhibit brake related concerns such as brake noise, brake judder or brake dragging. If you encounter a customer complaint for any one of these symptoms, refer to…
- 10252508Mar 8, 2024Some vehicles exhibit brake related concerns such as brake noise, brake judder or brake dragging. If you encounter a customer complaint for any one of these symptoms, refer to…
- 10251387Feb 12, 2024Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as…
Brakes: other model years
| Year | Complaints | Share of year |
|---|---|---|
| 2026 | 2 | 12% |
| 2025 | 11 | 38% |
| 2024 | 8 | 17% |
| 2023 | 12 | 18% |
| 2022 | 4 | 6% |
| 2021 | 11 | 7% |
| 2020 | 15 | 14% |
| 2019 | 6 | 2% |
| 2018 | 33 | 9% |
| 2017 | 14 | 9% |
| 2016 | 72 | 14% |
| 2015 | 14 | 11% |
| 2014 | 23 | 6% |
| 2013 | 26 | 13% |
Other parts of the 2023 Mazda CX-5
11 complaintsOther or unknown
11 complaintsEngine
10 complaintsElectrical system
9 complaintsVisibility (wipers, defrost, mirrors)
8 complaintsForward collision avoidance
6 complaintsLane departure
5 complaintsVehicle speed control
4 complaintsTransmission and drivetrain
3 complaintsEngine cooling
2 complaintsFuel system
2 complaintsSeat belts
2 complaints
← All problems reported for the 2023 Mazda CX-5
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 31, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology