2021 Mazda CX-5 Brakes Problems
- Complaints
- 11about this part
- Share
- 7%of 148 total for the year
- Median mileage
- 40,502miles
- Trend
- Not enough dataFewer than 15 complaints, too few for a reliable trend.
NHTSA recorded 11 complaints about the brakes of the 2021 Mazda CX-5, 7% of the 148 complaints for this model year. Where a mileage was given, the median is 40,502 miles. 3 of these say a crash was involved, according to the filers.
Fewer than 15 complaints name this part, so treat the figures as a rough indication only.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“We bought the car new off the Mazda dealership lot yesterday with 5 miles on the odo. As my husband pulled off the lot he smelled a burning smell and the brakes felt like they'd seized up a bit. He pulled over and thought about turning back onto the lot, but then thought it may be just because they're new brakes and continued on and drove home. This morning we remotely started the vehicle and the Mazda app sent us an alert that there is a critical vehicle malfunction having to do with the antilock brake system. The dealers are closed, so I don't have any more info yet. …”
NHTSA complaint #11390837, filed 2021-01, 5 miles“Upon exiting my local car wash, I drove my car around to the area used for vacuuming. I pulled into the parking space and when I applied the brake pedal to stop, the car suddenly accelerated and crashed into the wall of the building. I have the Car Wash Security Camera footage of this incident. It shows my brake light is ON at the car's point of acceleration and my brake light is ON at point of impact with the wall. If you need to review it, I can email it to you.”
NHTSA complaint #11487669, filed 2022-10“The car has 21000 miles and is driven lightly when applying the brakes the steering wheel started shaking and the car made noises - the brakes could have failed at any time and at any speedl The dealer said the rotors were warped. no warning and no notification from the manufacturer that this could happen at such low miles. i didnt bring the vehicle in because i could not believe the brakes would be at fault with such low miles - it started at 10000 miles. a notification from the manufacturer or dealers would prevent a catastrophic brake failure”
NHTSA complaint #11733942, filed 2026-04“2021 Mazda CX5 AWD- Non Turbo Engine. Sunny Day, Dry. My Car was clean. No Precipitation. Some shadows of the interstate light poles across the road 200-300 feet in front of me, but they were thin shadows. Sun Was to my Left. I was driving South on May 01 2026 about 10am on the Interstate going Highway Speeds, with adaptive cruise control on , in the 2nd lane of a 4 lane interstate. Thankfully no other traffic ahead or behind me. Car slammed on the brakes suddenly, pretty hard. I counteracted and added more gas pedal to keep in going. I turned off the Cruise Control. …”
NHTSA complaint #11735370, filed 2026-05“The car is consuming excessive engine oil. Between 3000-4000 miles the low engine oil light comes on. I was on the highway and had to pull over. I was told we don’t need oil change until 5000 miles. Not feeling safe to drive long distance. Dealership acknowledged seal is causing the leaks, but said Mazda won’t cover the cost unless check engine light is on. Also the break pads are moving slightly when breaking, dealership said it’s normal due to break pads are moving back and forth when breaking. However, I can hear the breaks clicking.”
NHTSA complaint #11509129, filed 2023-02Related service bulletins
- 11032103Apr 21, 2026This Service Alert supersedes the previously issued SA listed below: The changes are noted in Red. SA-011/24 02/12/24, 06/06/24, 07/29/24 DESCRIPTION Mazda has developed factory…
- 11026353Nov 26, 2025Some vehicles exhibit brake related concerns such as brake noise, brake judder or brake dragging. If you encounter a customer complaint for any one of these symptoms, refer to…
- 11009644Oct 5, 2024Some vehicles exhibit brake related concerns such as brake noise, brake judder or brake dragging. If you encounter a customer complaint for any one of these symptoms, refer to…
- 11007009Aug 21, 2024Some vehicles exhibit brake related concerns such as brake noise, brake judder or brake dragging. If you encounter a customer complaint for any one of these symptoms, refer to…
- 11005528Jul 9, 2024Front Brake Noise Symptom 1: Some vehicles may exhibit a click noise when first moving forward or reverse from a stop OR when first applying the brakes while moving forward at…
- 11003396Jun 7, 2024Some vehicles exhibit brake related concerns such as brake noise, brake judder or brake dragging. If you encounter a customer complaint for any one of these symptoms, refer to…
- 10252508Mar 8, 2024Some vehicles exhibit brake related concerns such as brake noise, brake judder or brake dragging. If you encounter a customer complaint for any one of these symptoms, refer to…
- 10251387Feb 12, 2024Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as…
Brakes: other model years
| Year | Complaints | Share of year |
|---|---|---|
| 2026 | 2 | 12% |
| 2025 | 11 | 38% |
| 2024 | 8 | 17% |
| 2023 | 12 | 18% |
| 2022 | 4 | 6% |
| 2021 | 11 | 7% |
| 2020 | 15 | 14% |
| 2019 | 6 | 2% |
| 2018 | 33 | 9% |
| 2017 | 14 | 9% |
| 2016 | 72 | 14% |
| 2015 | 14 | 11% |
| 2014 | 23 | 6% |
| 2013 | 26 | 13% |
Other parts of the 2021 Mazda CX-5
80 complaintsOther or unknown
18 complaintsTransmission and drivetrain
17 complaintsElectrical system
12 complaintsForward collision avoidance
11 complaintsFuel system
8 complaintsVehicle speed control
8 complaintsLane departure
7 complaintsVisibility (wipers, defrost, mirrors)
7 complaintsAir bags
5 complaintsTires
3 complaintsBack-over prevention (rear camera)
2 complaints
← All problems reported for the 2021 Mazda CX-5
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 29, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology