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Forward collision avoidancePart report

2021 Mazda CX-5 Forward collision avoidance Problems

Complaints
11about this part
Share
7%of 148 total for the year
Median mileage
114,000miles
Trend
Not enough dataFewer than 15 complaints, too few for a reliable trend.

NHTSA recorded 11 complaints about the forward collision avoidance of the 2021 Mazda CX-5, 7% of the 148 complaints for this model year. Where a mileage was given, the median is 114,000 miles. 3 of these say a crash was involved, according to the filers.

Fewer than 15 complaints name this part, so treat the figures as a rough indication only.

Example complaints

Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.

“I was sitting at a traffic light with my foot on the brake waiting to turn left onto Lee Highway from Fairfax County Parkway. Car jerked forward TWO times in a row, both times hitting the car in front of me. Our lane was at a dead stop waiting for the left hand arrow. The cars to the right of us had the green and were moving forward. I felt like I had no control over the car during this time.”

NHTSA complaint #11753806, filed 2026-07

“2021 Mazda CX-5. On 8/6/24, I turned right into a parking space between 2 parked vehicles at the DMV parking lot. I turned right and eased into the parking space facing a large Ford F 150 white pickup truck. I was approximately 1-1.5 feet from the front of the white truck. I had my foot on the brake, suddenly the vehicle accelerated by itself and I heard the car revving at a very high rpm and the car took off. My sister was a passenger and she heard it as well. …”

NHTSA complaint #11612399, filed 2024-09

“2021 Mazda CX5 AWD- Non Turbo Engine. Sunny Day, Dry. My Car was clean. No Precipitation. Some shadows of the interstate light poles across the road 200-300 feet in front of me, but they were thin shadows. Sun Was to my Left. I was driving South on May 01 2026 about 10am on the Interstate going Highway Speeds, with adaptive cruise control on , in the 2nd lane of a 4 lane interstate. Thankfully no other traffic ahead or behind me. Car slammed on the brakes suddenly, pretty hard. I counteracted and added more gas pedal to keep in going. I turned off the Cruise Control. …”

NHTSA complaint #11735370, filed 2026-05

“Will driving on the interstate, using the adaptive cruise control feature, vehicles were slowing down to a stop ahead and my car accelerated instead of slowing down. I then pressed the brake and simultaneously, the car breaks locked down (automatic braking). Unfortunately I wasn’t able to avoid an accident as I rear ended the vehicle in front of me. My vehicle has been turned over to the insurance company to assess damage. I’m sure it can be inspected by nhtsa. Mine and others safety were at risk due to the malfunction of the cruise control accelerating instead of stopping. …”

NHTSA complaint #11610548, filed 2024-08

“I experienced a sudden unintended acceleration incident. I pulled into my driveway and stopped the vehicle with my foot firmly on the brake since my driveway is sloped. I pushed the garage door opener remote when suddenly the vehicle accelerated and shot forward hitting the garage door. There was no brake action and all backup systems failed. There was no Automatic Emergency Braking or Forward Collision Warning. There were no warning lights displayed. No airbags were deployed. If the garage door had been open, the vehicle would have hit a concrete wall in the garage. …”

NHTSA complaint #11502968, filed 2023-01

Forward collision avoidance: other model years

YearComplaintsShare of year
2026318%
2025621%
2024613%
202369%
202246%
2021117%
20201211%
2019166%
2018134%
201743%
201620%

Other parts of the 2021 Mazda CX-5

Engine
80 complaints
Other or unknown
18 complaints
Transmission and drivetrain
17 complaints
Electrical system
12 complaints
Brakes
11 complaints
Fuel system
8 complaints
Vehicle speed control
8 complaints
Lane departure
7 complaints
Visibility (wipers, defrost, mirrors)
7 complaints
Air bags
5 complaints
Tires
3 complaints
Back-over prevention (rear camera)
2 complaints

← All problems reported for the 2021 Mazda CX-5

About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 28, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.

To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology