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BrakesPart report

2016 Mazda CX-5 Brakes Problems

Complaints
72about this part
Share
14%of 512 total for the year
Median mileage
28,742miles
Trend
FallingComplaints filed in the last 3 full calendar years are at least 25% lower than in the 3 years before.

NHTSA recorded 72 complaints about the brakes of the 2016 Mazda CX-5, 14% of the 512 complaints for this model year. Where a mileage was given, the median is 28,742 miles. 6 of these say a crash was involved and 1 a fire, according to the filers.

Example complaints

Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.

“Took car in for oil change and tire rotation. Less than 10,000 miles, car just 2 years old. Needed major brake job. Total $600. They are telling me because I live at the beach the salt corroded the brakes and it is not covered by warranty. I called customer service and wrote to Mazda headquarters. No one would help me. My concern is will this be occurring every 2 years and are the brakes safe????”

NHTSA complaint #11173934, filed 2019-02, 9,500 miles

“I was driving and was approaching a stop sign so I pressed brake to come to a stop. While I was pressing the brake, the car suddenly revved up and lurched forward. I had to switch the car to neutral gear to stop and then back up out of the way of oncoming traffic.”

NHTSA complaint #11404375, filed 2021-03, 37,900 miles

“At 31,234 miles my mechanic said that my brake pads and rotars and tires needed to be replaced. When we was replacing them, the emergency brake and calipers seized up and he had to order parts (which took a while because of the number of issues with the emergency brake on my model of car). He said that the problems with the emergency brakes likely also caused wear and tear on my regular breaks and caused them to need to be replaced early.”

NHTSA complaint #11166298, filed 2019-01, 31,234 miles

“Within the last month the electronic parking brake self engaged 3 times when I started my car I noticed the brake light on. I never engage the parking brake when parked in the driveway. I was able to disengage it twice, but the last time it would not disengage. I followed all the steps listed in the car manual, but nothing worked. I had to drive with the electronic parking brake on to the dealership. Upon inspection the service department confirmed it was an internal electronic failure.”

NHTSA complaint #11388123, filed 2021-01, 63,000 miles

“Bought new car; driven less than 400 miles; thudding noise noticed pretty much from day 1. Got louder. Took it in. The right rear hub, and bearing assembly were faulty and had also damaged inner disc. The dealer fixed it but assurance of faulty part, doesn't happen with Mazda now does not ring true. This could have been a safety issue for me had I been driving long distance, for which this car was purchased.”

NHTSA complaint #10853093, filed 2016-04, 400 miles

Related service bulletins

Brakes: other model years

YearComplaintsShare of year
2026212%
20251138%
2024817%
20231218%
202246%
2021117%
20201514%
201962%
2018339%
2017149%
20167214%
20151411%
2014236%
20132613%

Other parts of the 2016 Mazda CX-5

Exterior lighting
161 complaintsElectrical system
72 complaintsOther or unknown
58 complaintsTransmission and drivetrain
51 complaintsVisibility (wipers, defrost, mirrors)
48 complaintsEngine
39 complaintsFuel system
20 complaintsAir bags
19 complaintsBody and structure
19 complaintsSeats
17 complaintsVehicle speed control
13 complaintsSuspension
11 complaints

← All problems reported for the 2016 Mazda CX-5

About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 30, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.

To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology