2016 Mazda CX-5 Suspension Problems
- Complaints
- 11about this part
- Share
- 2%of 512 total for the year
- Median mileage
- 44,592miles
- Trend
- Not enough dataFewer than 15 complaints, too few for a reliable trend.
NHTSA recorded 11 complaints about the suspension of the 2016 Mazda CX-5, 2% of the 512 complaints for this model year. Where a mileage was given, the median is 44,592 miles. 1 of these say a crash was involved, according to the filers.
Fewer than 15 complaints name this part, so treat the figures as a rough indication only.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“There was a thumping sound coming from the right front wheel, at slow speeds on a dirt road. When I took the car to the repair shop I was told that the bushings, lower control arms and struts needed to be replaced. I know there is a recall on some of the cars like mine, but apparently mine is not part of the recall. However, I do not think it is a coincidence to have similar problems.”
NHTSA complaint #11281249, filed 2019-11, 44,185 miles“I brought 2016 pre owned certified run 28k only. I drove this car only 7 k but car always has issue with suspension. I reported this issue with my dealer but issue was not resolved.”
NHTSA complaint #11229807, filed 2019-07, 23,000 miles“I was slowly turning left into an alley when I heard a loud noise, the front of my car dropped, and the car immediately stopped and was immovable. Upon getting out of the car, it appears some joint separated from the wheel.”
NHTSA complaint #11736286, filed 2026-05“There is a rubbing/grinding/vibration feel on the pedals and steering wheel, including the entire body vibration that can be also seen in the side mirrors. These problem are more noticeable at high speed. I suspect either the tire, brake, rotors, alignment, suspension or transmission problems. I have brought my car 6 times to three different dealership already with the guidance from Mazda corporate costumer service but they are denying my CX-5 issues. This is pretty scary to drive, I always feel that something bad gonna happen on my car in the freeway because of rough and bumpy ride. …”
NHTSA complaint #11023733, filed 2017-09“Rear subframe corrosion on this vehicle. I am in a winter road salt region, the materials used for this vehicle's subframe are not compatible with consistent driving in this region. Similar vehicles (not mine?) were subject to a recall for the front subframe, but nothing for the rear. This rear subframe issues caused multiple failures of virtually every component of the rear suspension - control arms, rear springs, etc. The repair cost for JUST the subframe was $3813. …”
NHTSA complaint #11754891, filed 2026-08Related service bulletins
- 11026350Nov 8, 2025Noise, Vibration, and Harshness (NVH) Diagnostic Guidelines Diagnostic Guidelines When diagnosing NVH concerns, it is essential to first classify the issue into one of three…
- 10244671Oct 17, 2023Some customers may complain of signs of oil on the struts or shock absorbers. In most cases the oil that is present is normal, and a result of the oil that remains on the shaft…
- 10226814Nov 18, 2022Some customers may complain of signs of oil on the struts or shock absorbers. In most cases the oil that is present is normal, and a result of the oil that remains on the shaft…
- 10213185May 24, 2022Some customers may complain of signs of oil on the struts or shock absorbers. In most cases the oil that is present is normal, and a result of the oil that remains on the shaft…
- 10208564Feb 28, 2022There have been warranty claims submitted for growling or bearing whine noise in differentials, transfer units and transmissions where the source of the noise was a wheel…
Suspension: other model years
Other parts of the 2016 Mazda CX-5
161 complaintsBrakes
72 complaintsElectrical system
72 complaintsOther or unknown
58 complaintsTransmission and drivetrain
51 complaintsVisibility (wipers, defrost, mirrors)
48 complaintsEngine
39 complaintsFuel system
20 complaintsAir bags
19 complaintsBody and structure
19 complaintsSeats
17 complaintsVehicle speed control
13 complaints
← All problems reported for the 2016 Mazda CX-5
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 29, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology