2016 Mazda CX-5 Visibility (wipers, defrost, mirrors) Problems
- Complaints
- 47about this part
- Share
- 9%of 511 total for the year
- Median mileage
- 6,436miles
- Trend
- FallingComplaints filed in the last 3 full calendar years are at least 25% lower than in the 3 years before.
NHTSA recorded 47 complaints about the visibility of the 2016 Mazda CX-5, 9% of the 511 complaints for this model year. Where a mileage was given, the median is 6,436 miles.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“There was a large crack on my front windshield that spanned from the driver's side to the passenger side. When I went to locate the possible point of the crack I couldn't locate one. I took my vehicle to an windshield repair shop to get it replaced and was told that this was a stress crack that is pretty common in Mazda CX-5's.”
NHTSA complaint #11351569, filed 2020-08, 30,000 miles“While driving to work on a clear day without any influence from an outside source, ie: rock/debris, a crack formed on passenger side of my front windshield. It originated from the very bottom/base of windshield and is currently about 20 long - almost to exact middle of window. The car has less than 3000 miles on it. It is a 2016.5 year. I took delivery of car on feb. 13.”
NHTSA complaint #10861157, filed 2016-04, 2,800 miles“Only got my car for a month :( as I was driving on the freeway notice the windshield cracked started from the top middle where the rare mirror is. The crack is now longer and longer day by day. Maybe got hit by a tiny tiny little rock but the DOT of the hit was so small that it could hardly be seen. I believe that it's cheap windshield that Mazda is using. All the bs how safety this car is......”
NHTSA complaint #10836528, filed 2016-02, 1,200 miles“Large fish hook shaped crack on windshield of my 2016 Mazda CX-5 with 23000 mles. The crack appeared on a 55 degree morning after I pulled my vehicle out of the garage and drove half a block to a stop sign and I watched the crack appear. The crack starts at the top center edge of the windshield goes down about 6 inches, then goes into the view of the driver. It was about 18 inches that morning and has grown to about 30 inches and a huge fish hook shape in the view of the driver. I went to the dealer and was told it was caused by a stone impact. …”
NHTSA complaint #11172370, filed 2019-01, 23,000 miles“I recently bought a used 2016 Mazda CX-5. Five days later, I went to get in it after work (not a hot day) and found a crack running from under the top seam straight down and then feathering out. No impact damage. Parked in a secured lot. It didn't look right, so I looked up Mazda windshields and found out others had the same issue. I found the crack distracting as I drove, especially if I needed to look over to the right side. Took my car to Mazda the following day. They agreed it looked strange, but said they were unaware of any windshield issues. …”
NHTSA complaint #11085173, filed 2018-04, 21,000 milesRelated service bulletins
- 10243569Sep 13, 2023Some vehicles may experience exterior trim heat damage when parked near a glass building or Low-E windows. This may be caused by the sun's reflection.
- 10233704Mar 1, 2023Some customers may report an odor or water in the HVAC system and upon inspection, the cabin air filter may be found to be wet.
- 10232304Feb 9, 2023Some customers may experience one or more electrical malfunctions after a vehicle body repair. The newly painted fender stay (2) may be causing a poor front harness (1) ground…
- 10226923Nov 14, 2022Some customers may complain the HVAC system not maintaining the correct temperature or the ambient (outside) temperature reading incorrectly. This is caused by a failure in the…
- 10198691Jun 7, 2021Some vehicles may experience exterior trim heat damage when parked near a glass building or Low-E windows. This may be caused by the sun's reflection.
- 10198574Jun 1, 2021Some vehicles may experience exterior trim heat damage when parked near a glass building. This may be caused by the suns reflection. If a building creates enough of a curve with…
Visibility (wipers, defrost, mirrors): other model years
| Year | Complaints | Share of year |
|---|---|---|
| 2026 | 3 | 18% |
| 2025 | 4 | 14% |
| 2024 | 2 | 4% |
| 2023 | 8 | 12% |
| 2022 | 5 | 8% |
| 2021 | 7 | 5% |
| 2020 | 4 | 4% |
| 2019 | 10 | 4% |
| 2018 | 6 | 2% |
| 2017 | 13 | 9% |
| 2016 | 47 | 9% |
| 2015 | 16 | 12% |
| 2014 | 80 | 21% |
| 2013 | 11 | 6% |
Other parts of the 2016 Mazda CX-5
161 complaintsBrakes
72 complaintsElectrical system
71 complaintsOther or unknown
58 complaintsTransmission and drivetrain
51 complaintsEngine
39 complaintsFuel system
20 complaintsAir bags
19 complaintsBody and structure
19 complaintsSeats
17 complaintsVehicle speed control
13 complaintsSuspension
11 complaints
← All problems reported for the 2016 Mazda CX-5
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 28, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology