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Visibility (wipers, defrost, mirrors)Part report

2013 Mazda CX-5 Visibility (wipers, defrost, mirrors) Problems

Complaints
11about this part
Share
6%of 194 total for the year
Median mileage
9,625miles
Trend
Not enough dataFewer than 15 complaints, too few for a reliable trend.

NHTSA recorded 11 complaints about the visibility of the 2013 Mazda CX-5, 6% of the 194 complaints for this model year. Where a mileage was given, the median is 9,625 miles.

Fewer than 15 complaints name this part, so treat the figures as a rough indication only.

Example complaints

Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.

“I was traveling at 70mph on freeway with no other cars around me when sunroof imploded/exploded. Glass flew all around inside the vehicle as well as outside onto the roadway. Clear day and 60 degrees outside. Most people would just continue to drive as I did, but I could see how a person could easily lost control and cause an accident.”

NHTSA complaint #10618857, filed 2014-08, 25,780 miles

“While accelerating to 70 MPH on an on-ramp to I-40, I heard a very loud pop. I had my sunroof completely open (withdrawn into vehicle roof) and windows down at the time. After hearing the loud pop, I checked to see if a rock had struck my windshield, and could find no evidence of such. When I went to close my sunroof, I looked up to see that the glass had completely shattered in-place. I was able to completely close the sunroof and pull the internal cover closed, and pulled off the highway. …”

NHTSA complaint #10534226, filed 2013-08, 12,250 miles

“I was driving on the highway and I heard a sudden snap like sound on the windscreen, then I saw a star shaped stone chip appear on the windscreen, on the right side about an 1 inch from the side and about 7 inches from the bottom of the windscreen. I had driven no more than about 100 feet, when a crack about 12 inches was already there. My warranty covers stone chips and cracks less than 6 inches. There seem to be a defect with the cx 5 windscreens, because I have seem similar complaints by other owners in forums. …”

NHTSA complaint #10662052, filed 2014-12, 27,400 miles

“We bought our CX-5 in april 2013. Last night when I went to get in my car I noticed a crack in the bottom middle of the windshield its about 12 inches long and curves like a hook. When I parked my CX-5 there was no crack. When we called dealer where we bought the car he stated a rock hit it without even looking at the crack. My husband let him know that a rock did not hit the windshield as it was sitting in our yard. I am worried that if I take my car up to the dealership they will do the pen test and state that it was caused by a rock. There are no stars or chips on the windshield. …”

NHTSA complaint #10609709, filed 2014-07, 35,696 miles

“Walked out to cracked windshield (1/4 way across vehicle) 6 months after purchased. Was told by dealer would not cover under warranty because of small nick at end of crack was thicker than dollar bill. 4 months later, discovered chip in windshield. During fix, crack protruded from chip and whole windshield had to be replaced again.”

NHTSA complaint #10551554, filed 2013-11, 15,000 miles

Related service bulletins

Visibility (wipers, defrost, mirrors): other model years

YearComplaintsShare of year
2026318%
2025414%
202424%
2023812%
202258%
202175%
202044%
2019104%
201862%
2017139%
2016489%
20151612%
20148021%
2013116%

Other parts of the 2013 Mazda CX-5

Electrical system
58 complaints
Engine
42 complaints
Transmission and drivetrain
38 complaints
Other or unknown
28 complaints
Brakes
26 complaints
Vehicle speed control
22 complaints
Electronic stability control
15 complaints
Body and structure
15 complaints
Seats
13 complaints
Fuel system
10 complaints
Steering
4 complaints
Suspension
3 complaints

← All problems reported for the 2013 Mazda CX-5

About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 29, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.

To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology