2013 Mazda CX-5 Electrical system Problems
- Complaints
- 58about this part
- Share
- 30%of 194 total for the year
- Median mileage
- 75,000miles
- Trend
- FallingComplaints filed in the last 3 full calendar years are at least 25% lower than in the 3 years before.
NHTSA recorded 58 complaints about the electrical system of the 2013 Mazda CX-5, 30% of the 194 complaints for this model year. Where a mileage was given, the median is 75,000 miles. 1 a fire, according to the filers.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“My car does not turn off when you push the ignition button. I spoke to Mazda's parts manager about this, and his wife had the same issue and the same model and year as my car. He told me that it is the Parking Lever switch. I feel that not being able to turn your car off is a safety issue. I filed a safety issue with my 2013 Mazda CX-5 on May 26, 2022.”
NHTSA complaint #11466253, filed 2022-05, 123,000 miles“When I press the button to turn off the car, the accessories do not turn off. The radio continues to play, etc. I have to restart the car and turn it off again. I repeat until the car finally turns off. I leave the radio on in case I forget and my battery runs down. From researching I have found it is a bad shifter position switch and everyone is having the same problem. Scarey my car was parked at the time.”
NHTSA complaint #11092589, filed 2018-05, 92,000 miles“3 times since PCM recall was completed- I have been driving on the highway 65mph, suddenly feel reduction in power, check engine light, low tire pressure lights and tractions stabilty warning lights come on. When the car is turned off, and restarted lights go out except check engine and car drives normal. By the time I get to pepboys they are unable to find a cause and the check engine light goes off.”
NHTSA complaint #10967641, filed 2017-03, 80,000 miles“After parking and pressing the start/stop button to turn the engine off and exit the vehicle, the engine would turn off but the radio/lights, etc. All stayed on. To resolve, I had to turn the vehicle back on, put it into drive/reverse/park and press the start/stop button again for it to completely turn off like it's supposed to. I was stopped in the parking lot in front of my work, flat concrete area, weather was sunny and 90 degrees.”
NHTSA complaint #11102136, filed 2018-06, 103,000 miles“Car issue on may 6th 2018, I first experienced an issue with my vehicle not fully turning off the car while in park. I have a push button start on my car and after I put it in park, I pressed the push button to shut it off and it would not turn off. I want to exit the vehicle and it was beeping at me as if I did not turn off my car. And the light on the push button was orange. The car was in a state as if I was using the battery but did not have my engine on or AC. …”
NHTSA complaint #11174351, filed 2019-02, 101,000 milesRelated service bulletins
- 11037899Sep 11, 2026DESCRIPTION If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored...), interview the customer before proceeding with normal MGSS…
- 11034447Jun 19, 2026This SA supersedes the previously issued SA(s) listed below. The changes are noted in Red. SA-061/25 12/17/25 DESCRIPTION If you encounter any type of electrical concern (e.g…
- 11032100Apr 4, 2026This Service Alert supersedes the previously issued SAs and bulletin(s) listed below: The changes are noted below in red. SA-010/23 02/09/23 DESCRIPTION Some customers may…
- 11026917Dec 17, 2025If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored...), interview the customer before proceeding with normal MGSS diagnosis by…
- 11024999Oct 2, 2025For improvement of electrical diagnosis, the SKYACTIV® Wiring Terminal Test Kits has been delivered all the dealers. The terminal test kit enables you: To check pin fit drag of…
- 11007029Aug 26, 2024For improvement of electrical diagnosis, the SKYACTIV® Wiring Terminal Test Kits has been delivered all the dealers. The terminal test kit enables you: To check pin fit drag of…
- 11007019Aug 15, 2024If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored...), interview the customer before proceeding with normal MGSS diagnosis by…
- 11006987Aug 8, 2024In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer. NOTE: Tampering with a motor vehicle odometer is strictly prohibited by…
- 11006917Aug 6, 2024Some customers may complain that their liftgate does not open. This can mean a range of things, from the liftgate not unlatching to the power liftgate (PLG) not opening…
- 10244679Oct 11, 2023If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored...), interview the customer before proceeding with normal MGSS diagnosis by…
Electrical system: other model years
| Year | Complaints | Share of year |
|---|---|---|
| 2026 | 5 | 29% |
| 2025 | 6 | 21% |
| 2024 | 3 | 7% |
| 2023 | 9 | 13% |
| 2022 | 6 | 9% |
| 2021 | 12 | 8% |
| 2020 | 31 | 29% |
| 2019 | 46 | 17% |
| 2018 | 29 | 8% |
| 2017 | 44 | 29% |
| 2016 | 71 | 14% |
| 2015 | 8 | 6% |
| 2014 | 132 | 35% |
| 2013 | 58 | 30% |
Other parts of the 2013 Mazda CX-5
42 complaintsTransmission and drivetrain
38 complaintsOther or unknown
28 complaintsBrakes
26 complaintsVehicle speed control
22 complaintsElectronic stability control
15 complaintsBody and structure
15 complaintsSeats
13 complaintsVisibility (wipers, defrost, mirrors)
11 complaintsFuel system
10 complaintsSteering
4 complaintsSuspension
3 complaints
← All problems reported for the 2013 Mazda CX-5
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 28, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology