2014 Mazda CX-5 Electrical system Problems
- Complaints
- 132about this part
- Share
- 35%of 377 total for the year
- Median mileage
- 63,500miles
- Trend
- FallingComplaints filed in the last 3 full calendar years are at least 25% lower than in the 3 years before.
NHTSA recorded 132 complaints about the electrical system of the 2014 Mazda CX-5, 35% of the 377 complaints for this model year. Where a mileage was given, the median is 63,500 miles. 1 of these say a crash was involved, according to the filers.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“When I turn off the engine, the electronics (lights, radio) in the car stay on and the doors won't lock if I wanted to leave the vehicle. I have to start the engine and turn it off multiple times (sometimes 20+ times) to completely shut everything off. Mazda recognizes this is a very common problem, but won't do a recall on it.”
NHTSA complaint #11354049, filed 2020-09, 50,000 miles“When I push the button to turn off the car the engine shuts off but the radio and everything inside the car doesn't turn off. My car's battery has died because of it not turning off. I called the dealership they knew exactly what was wrong. They said it was a common problem in the cx5. My car's battery has been dead several times because of this issue.”
NHTSA complaint #11110303, filed 2018-07, 100,000 miles“When the car is in park position and I go to hit the power button to turn the car off; I get a message that states I must put the car in park. The engine is will turn off but all electrical features (radio, lights, etc.) are still on. It will not allow me to lock the doors in this state. This is happening when I attempt to turn off the car.”
NHTSA complaint #11091471, filed 2018-05, 95,038 miles“2014 Mazda CX-5. I tour the car in park and turn it off. The car does not turn off. I turn the engine back on, put in reverse, put it back in park and try again. I turn off bluetooth, all audio, and make sure all the doors are closed. Sometimes it takes up to 8 or 9 tries before the 'accessories' in the car shut down. This has been happening for weeks now. Now my bluetooth is not connecting.”
NHTSA complaint #11317812, filed 2020-03, 104,000 miles“A few weeks ago my keyless system began malfunctioning. When I push the car off button and go to get out of car a warning beep gets my attention that the dash is still on. The only way I have found to get everything to shut off completely is to restart the car and put it in reverse or drive and I may have to do this several times before everything shuts down.”
NHTSA complaint #11102880, filed 2018-06, 80,000 milesRelated service bulletins
- 11037899Sep 11, 2026DESCRIPTION If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored...), interview the customer before proceeding with normal MGSS…
- 11034447Jun 19, 2026This SA supersedes the previously issued SA(s) listed below. The changes are noted in Red. SA-061/25 12/17/25 DESCRIPTION If you encounter any type of electrical concern (e.g…
- 11032100Apr 4, 2026This Service Alert supersedes the previously issued SAs and bulletin(s) listed below: The changes are noted below in red. SA-010/23 02/09/23 DESCRIPTION Some customers may…
- 11026917Dec 17, 2025If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored...), interview the customer before proceeding with normal MGSS diagnosis by…
- 11024999Oct 2, 2025For improvement of electrical diagnosis, the SKYACTIV® Wiring Terminal Test Kits has been delivered all the dealers. The terminal test kit enables you: To check pin fit drag of…
- 11007029Aug 26, 2024For improvement of electrical diagnosis, the SKYACTIV® Wiring Terminal Test Kits has been delivered all the dealers. The terminal test kit enables you: To check pin fit drag of…
- 11007019Aug 15, 2024If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored...), interview the customer before proceeding with normal MGSS diagnosis by…
- 11006987Aug 8, 2024In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer. NOTE: Tampering with a motor vehicle odometer is strictly prohibited by…
- 11006917Aug 6, 2024Some customers may complain that their liftgate does not open. This can mean a range of things, from the liftgate not unlatching to the power liftgate (PLG) not opening…
- 10244679Oct 11, 2023If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored...), interview the customer before proceeding with normal MGSS diagnosis by…
Electrical system: other model years
| Year | Complaints | Share of year |
|---|---|---|
| 2026 | 5 | 29% |
| 2025 | 6 | 21% |
| 2024 | 3 | 7% |
| 2023 | 9 | 13% |
| 2022 | 6 | 9% |
| 2021 | 12 | 8% |
| 2020 | 31 | 29% |
| 2019 | 46 | 17% |
| 2018 | 29 | 8% |
| 2017 | 44 | 29% |
| 2016 | 71 | 14% |
| 2015 | 8 | 6% |
| 2014 | 132 | 35% |
| 2013 | 58 | 30% |
Other parts of the 2014 Mazda CX-5
80 complaintsOther or unknown
58 complaintsTransmission and drivetrain
50 complaintsEngine
39 complaintsBody and structure
32 complaintsBrakes
23 complaintsElectronic stability control
12 complaintsVehicle speed control
9 complaintsAir bags
8 complaintsExterior lighting
8 complaintsFuel system
7 complaintsSteering
7 complaints
← All problems reported for the 2014 Mazda CX-5
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 28, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology