2017 Mazda CX-5 Electrical system Problems
- Complaints
- 44about this part
- Share
- 29%of 150 total for the year
- Median mileage
- 4,150miles
- Trend
- RisingComplaints filed in the last 3 full calendar years are at least 25% higher than in the 3 years before.
NHTSA recorded 44 complaints about the electrical system of the 2017 Mazda CX-5, 29% of the 150 complaints for this model year. Where a mileage was given, the median is 4,150 miles. 1 of these say a crash was involved, according to the filers.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“Two weeks after I got the vehicle, I was driving on a highway doing speeds of 45 to 74. The drivers land change assist was not working as a car was right beside me several times I noticed and the light was off. My son mentioned it. Dec 22, 2017 2) I was driving at dusk on cruise control 74 MPH and the car suddenly braked and a warning brake! Was on the dash. I was in the fast lane with no objects or car in front.”
NHTSA complaint #11081901, filed 2018-03, 250 miles“The car stalled while in motion on the highway with 56 miles left in the gas tank. This caused a very dangerous situation due to the fact that I could not accelerate at all, as the traffic was speeding past. I had to coast through traffic to the safety of the shoulder of the road. Once the vehicle came to a stop, it wouldn't restart and it seemed as if it never actually stopped trying to restart. I noticed a few things during this situation. 1. The check engine light came on 2. All the dash board lights appeared to come on 3. …”
NHTSA complaint #11403642, filed 2021-03, 79,000 miles“The back up camera fails to operate at times for a day or half a day. Sometimes it appears black and other it just shows the volume with an x over it, but no picture of the rear. I have checked each time and there is nothing blocking the camera in the rear. The first time it occurred there was just a few thousand miles, then again about 5,000 and then again at 9465 miles. I was in park with foot on the brake and in reverse. No image appeared and then when backing up in motion it did not work either. …”
NHTSA complaint #11152161, filed 2018-11, 5,000 miles“The infotainment display will reboot continuously, in weather below 60 degrees, and will not stabilize until the car is warmed. During this time you are unable to access any of the features. This can take 20 minutes or more. It has been an issue for about a year, and others have had the same problem with no resolution or explanation.”
NHTSA complaint #11398465, filed 2021-03, 59,978 miles“Codes appear on the dashboard showing brake dysfunction, smart brake system disabled, master errors, and multiple other error messages. Navigation turns on by itself and flashes and moves or changes locations. The vehicle will brake by itself while driving on the freeway when nothing else is around near me (at the time) and will drive to the side at lights when other cars are there.”
NHTSA complaint #11299686, filed 2020-01, 500 milesRelated service bulletins
- 11037899Sep 11, 2026DESCRIPTION If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored...), interview the customer before proceeding with normal MGSS…
- 11034447Jun 19, 2026This SA supersedes the previously issued SA(s) listed below. The changes are noted in Red. SA-061/25 12/17/25 DESCRIPTION If you encounter any type of electrical concern (e.g…
- 11032100Apr 4, 2026This Service Alert supersedes the previously issued SAs and bulletin(s) listed below: The changes are noted below in red. SA-010/23 02/09/23 DESCRIPTION Some customers may…
- 11026917Dec 17, 2025If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored...), interview the customer before proceeding with normal MGSS diagnosis by…
- 11024999Oct 2, 2025For improvement of electrical diagnosis, the SKYACTIV® Wiring Terminal Test Kits has been delivered all the dealers. The terminal test kit enables you: To check pin fit drag of…
- 11016214Mar 13, 2025Some CX-5 and CX-30 customers may find that the liftgate does not close when pressing the power liftgate (PLG) rear switch (A) located on the interior liftgate trim. This may be…
- 11007029Aug 26, 2024For improvement of electrical diagnosis, the SKYACTIV® Wiring Terminal Test Kits has been delivered all the dealers. The terminal test kit enables you: To check pin fit drag of…
- 11007019Aug 15, 2024If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored...), interview the customer before proceeding with normal MGSS diagnosis by…
- 11006987Aug 8, 2024In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer. NOTE: Tampering with a motor vehicle odometer is strictly prohibited by…
- 11006917Aug 6, 2024Some customers may complain that their liftgate does not open. This can mean a range of things, from the liftgate not unlatching to the power liftgate (PLG) not opening…
Electrical system: other model years
| Year | Complaints | Share of year |
|---|---|---|
| 2026 | 5 | 29% |
| 2025 | 6 | 21% |
| 2024 | 3 | 7% |
| 2023 | 9 | 13% |
| 2022 | 6 | 9% |
| 2021 | 12 | 8% |
| 2020 | 31 | 29% |
| 2019 | 46 | 17% |
| 2018 | 29 | 8% |
| 2017 | 44 | 29% |
| 2016 | 71 | 14% |
| 2015 | 8 | 6% |
| 2014 | 132 | 35% |
| 2013 | 58 | 30% |
Other parts of the 2017 Mazda CX-5
35 complaintsEngine
16 complaintsFuel system
16 complaintsBrakes
14 complaintsVisibility (wipers, defrost, mirrors)
13 complaintsBody and structure
12 complaintsTransmission and drivetrain
11 complaintsVehicle speed control
7 complaintsLane departure
5 complaintsAir bags
4 complaintsForward collision avoidance
4 complaintsBack-over prevention (rear camera)
3 complaints
← All problems reported for the 2017 Mazda CX-5
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 27, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology