2024 Mazda CX-5 Electrical system Problems
- Complaints
- 3about this part
- Share
- 7%of 46 total for the year
- Median mileage
- 17,655miles
- Trend
- Too newThis model year is less than 4 years old, so a trend is not meaningful yet.
NHTSA recorded 3 complaints about the electrical system of the 2024 Mazda CX-5, 7% of the 46 complaints for this model year. Where a mileage was given, the median is 17,655 miles.
Fewer than 15 complaints name this part, so treat the figures as a rough indication only.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“Hello. I started hearing this noise on my car, it was distracting and found it that it only happens when my headlight is turned on. I believe that the headlight leveling motor went out, I have an appointment for next week to have it checked, but the more i reach out to others Mazda drivers, the more I hear this is a common issue. My car is brand new, well taken care of, this seems to happen a lot.”
NHTSA complaint #11712669, filed 2026-01“I have a sensitive key fob that releases my hatch without my knowledge or intention. Twice my hatch opened causing damage to my hatch inside my garage. I’ve have read many complaints about the same issue, dating back years and some having their hatch open while parked outside. I have contacted the dealership and the corporation all saying there was a nothing that can be done. This is a major concern since the key fob is so sensitive and can activate in only a second to touch”
NHTSA complaint #11637134, filed 2025-01“The contact owns a 2024 Mazda CX-5. The contact stated that the radio was inoperable. The vehicle was taken to the dealer, who discovered that rodents had chewed through the soy-based wiring and created a nest inside the vehicle. The dealer replaced the headliner, wiring harness, both front air bags, A-pillar molding, and C-pillar molding. The failure mileage was 17,655.”
NHTSA complaint #11763326, filed 2026-09, 17,655 milesRelated service bulletins
- 11037900Sep 17, 2026Mazda Connected Services - Frequently Asked Questions (FAQ) This Service Alert supersedes the previously issued SAs listed below. The changes are noted in Red text.
- 11037899Sep 11, 2026DESCRIPTION If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored...), interview the customer before proceeding with normal MGSS…
- 11037634Sep 10, 2026This Service Alert supersedes the previously issued service alert listed below. The changes are noted in Red text. SA-038/26 08/18/26 and 06/15/26 DESCRIPTION Some customers may…
- 11037018Sep 4, 2026This Service Alert supersedes the previously issued service alert listed below. The changes are noted in Red text. SA-038/26 06/15/26 DESCRIPTION Some customers may complain…
- 11037019Aug 19, 2026This Service Alert supersedes the previously issued SA(s) listed below. The changes are noted in Red text. SA-039/26 06/15/26 Mazda Connect Symptom Troubleshooting DESCRIPTION…
- 11037011Aug 19, 2026This Service Alert supersedes the previously issued bulletin(s) listed below. The changes are noted in Red text. SA-006/23 01/23/23 DESCRIPTION Some customers may complain about…
- 11036698Aug 12, 2026DESCRIPTION Some vehicles may exhibit a condition in which a warning buzzer (error sound) is heard, and the power liftgate (PLG) does not open or close automatically. When these…
- 11034448Jul 1, 2026This Service Alert supersedes the previously issued SAs listed below. The changes are noted in Red text. SA-017/25 12/16/25, 09/08/25, 07/14/25, 05/15/25 and 03/21/25 DESCRIPTION…
- 11034447Jun 19, 2026This SA supersedes the previously issued SA(s) listed below. The changes are noted in Red. SA-061/25 12/17/25 DESCRIPTION If you encounter any type of electrical concern (e.g…
- 11034439Jun 17, 2026This SA supersedes the previously issued bulletin(s) listed below. The changes are noted below in Red. SA-027/26 04/16/26 DESCRIPTION The Mazda DCA-8000 is required for all…
Electrical system: other model years
| Year | Complaints | Share of year |
|---|---|---|
| 2026 | 5 | 29% |
| 2025 | 6 | 21% |
| 2024 | 3 | 7% |
| 2023 | 9 | 13% |
| 2022 | 6 | 9% |
| 2021 | 12 | 8% |
| 2020 | 31 | 29% |
| 2019 | 46 | 17% |
| 2018 | 29 | 8% |
| 2017 | 44 | 29% |
| 2016 | 72 | 14% |
| 2015 | 8 | 6% |
| 2014 | 132 | 35% |
| 2013 | 58 | 30% |
Other parts of the 2024 Mazda CX-5
11 complaintsBrakes
8 complaintsEngine
7 complaintsForward collision avoidance
6 complaintsSeats
5 complaintsVehicle speed control
5 complaintsExterior lighting
4 complaintsBody and structure
4 complaintsSteering
3 complaintsTransmission and drivetrain
3 complaintsAir bags
2 complaintsSuspension
2 complaints
← All problems reported for the 2024 Mazda CX-5
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 29, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology