2017 Mazda CX-5 Visibility (wipers, defrost, mirrors) Problems
- Complaints
- 13about this part
- Share
- 9%of 150 total for the year
- Median mileage
- 30,000miles
- Trend
- Not enough dataFewer than 15 complaints, too few for a reliable trend.
NHTSA recorded 13 complaints about the visibility of the 2017 Mazda CX-5, 9% of the 150 complaints for this model year. Where a mileage was given, the median is 30,000 miles.
Fewer than 15 complaints name this part, so treat the figures as a rough indication only.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“I have a 2017 Mazda cx5 touring model, with 39k miles. The windshield wipers failed on 10/16/2020. My dealer picked up my car today, and determined that the body control module failed. Since my car was out of original warranty, I had to pay the $100 deductible from the extended warranty purchased when the care was new, from the Mazda dealer. Now, considering the 187,000 Mazda 3's recalled for the same failure, I am outraged that I had to pay anything for this repair. If this failure happened while driving in snow or rain, the safety of my family would have been at significant risk. …”
NHTSA complaint #11365159, filed 2020-10, 39,500 miles“Driving on a 25 MPH residential street windshield went pop and a spider web of cracks appeared in the lower passenger side of the windshield and spread to the middle of the windshield. No sign of anything that hit it. Outside temp is 90 degrees and running air conditioner.. No previous sign of chip or ding from rocks.. Car only has 7500 miles on it and is garaged every day.. Lots of comments on Mazda forum about bad /thin windshields on cx 5s..”
NHTSA complaint #11109719, filed 2018-07, 7,500 miles“While driving down the highway in my 2017 cx5, the sunroof exploded sending glass throughout the car. It was a sunny day, and no apparent debris flew up from the road. Extremely scary incident.”
NHTSA complaint #11318358, filed 2020-03, 30,000 miles“Front windshield just had a 14 inch crack appear on the passenger side. No contact with rocks or anything on that side. Basically overnight in the driveway.”
NHTSA complaint #11083183, filed 2018-04, 4,500 miles“The sunroof exploded. Exploded. Sound was shocking. I did not know what it was. The sound of the outside from the sunroof clued me in. The shade underneath the sunroof was closed so I did not see it happen.”
NHTSA complaint #11580941, filed 2024-04Related service bulletins
- 10243569Sep 13, 2023Some vehicles may experience exterior trim heat damage when parked near a glass building or Low-E windows. This may be caused by the sun's reflection.
- 10233704Mar 1, 2023Some customers may report an odor or water in the HVAC system and upon inspection, the cabin air filter may be found to be wet.
- 10232304Feb 9, 2023Some customers may experience one or more electrical malfunctions after a vehicle body repair. The newly painted fender stay (2) may be causing a poor front harness (1) ground…
- 10226923Nov 14, 2022Some customers may complain the HVAC system not maintaining the correct temperature or the ambient (outside) temperature reading incorrectly. This is caused by a failure in the…
- 10202689Oct 8, 2021Some vehicles may exhibit insufficient A/C performance / insufficient airflow from vents or ducts. These concerns may be caused by an evaporator temperature sensor malfunction…
- 10201776Sep 24, 2021Some vehicles equipped with Blind Spot Monitoring (BSM) may experience a BSM indicator light on the outer door mirror, even if there is no vehicle in the alert (blind spot) area…
Visibility (wipers, defrost, mirrors): other model years
| Year | Complaints | Share of year |
|---|---|---|
| 2026 | 3 | 18% |
| 2025 | 4 | 14% |
| 2024 | 2 | 4% |
| 2023 | 8 | 12% |
| 2022 | 5 | 8% |
| 2021 | 7 | 5% |
| 2020 | 4 | 4% |
| 2019 | 10 | 4% |
| 2018 | 6 | 2% |
| 2017 | 13 | 9% |
| 2016 | 47 | 9% |
| 2015 | 16 | 12% |
| 2014 | 80 | 21% |
| 2013 | 11 | 6% |
Other parts of the 2017 Mazda CX-5
44 complaintsOther or unknown
35 complaintsEngine
16 complaintsFuel system
16 complaintsBrakes
14 complaintsBody and structure
12 complaintsTransmission and drivetrain
11 complaintsVehicle speed control
7 complaintsLane departure
5 complaintsAir bags
4 complaintsForward collision avoidance
4 complaintsBack-over prevention (rear camera)
3 complaints
← All problems reported for the 2017 Mazda CX-5
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 28, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology