2019 Mazda CX-5 Visibility (wipers, defrost, mirrors) Problems
- Complaints
- 10about this part
- Share
- 4%of 272 total for the year
- Median mileage
- 35,500miles
- Trend
- Not enough dataFewer than 15 complaints, too few for a reliable trend.
NHTSA recorded 10 complaints about the visibility of the 2019 Mazda CX-5, 4% of the 272 complaints for this model year. Where a mileage was given, the median is 35,500 miles.
Fewer than 15 complaints name this part, so treat the figures as a rough indication only.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“Windscreen stress crack 12 - 15 inch upper end. No visible external damage cause, no evidence of debris damage. Appears as material defect, many similar repeating complaints on the net. Mazda refuses to replace under warranty, refuses to inspect.”
NHTSA complaint #11398961, filed 2021-03, 23,000 miles“Car will slam on brakes even if car is in opposite lane farther away. We have received sooo many chips amd cracks on windshield with 2 weeks. We purchased used and was informed windshield was replaced once already.”
NHTSA complaint #11636988, filed 2025-01“While I was driving on the highway at 60 mph the glass sunroof exploded with a loud bang. Luckily the sunroof shade was closed, otherwise shards of glass would have fallen on me causing injury and possible loss of control of the car. I immediately reported the incident to my insurance company and the next day brought the car into the Mazda dealership. The service manager claims he never heard of sun roofs exploding and there were no outstanding recalls on sunroofs. I left the car at the dealer for further inspection by Mazda.”
NHTSA complaint #11476803, filed 2022-07“The side mirrors fold in and out automatically. Sometimes they will not open to driving position, leaving the driver without the ability to check them for lane changes. This is a common problem with the automatic mirrors on Mazda vehicles. I have had them repaired once under warranty, but the issue persists. The second issue is the automatic emergency braking. It has activated a few times without need or warning. I have come close to being rear-ended because of this and received negative feedback from other drivers that were following me (use your imagination).”
NHTSA complaint #11572641, filed 2024-02“I purchased this vehicle used and with 35,000 miles on it, took it to Mazda for an oil change. The windshield wipers never seemed to work that well, and Mazda told me that the actual wiper arms (not blades) were installed on the wrong sides of the windshield (ie: Driver arm was on the passenger side, and Passenger arm was on the driver side). I removed them arms and reinstalled on the correct side and now the wipers work fine. I am reporting this as I assume they were installed incorrectly when the vehicle was manufactured, and I'm concerned that other vehicles may be affected.”
NHTSA complaint #11517190, filed 2023-04Related service bulletins
- 10243569Sep 13, 2023Some vehicles may experience exterior trim heat damage when parked near a glass building or Low-E windows. This may be caused by the sun's reflection.
- 10233704Mar 1, 2023Some customers may report an odor or water in the HVAC system and upon inspection, the cabin air filter may be found to be wet.
- 10232304Feb 9, 2023Some customers may experience one or more electrical malfunctions after a vehicle body repair. The newly painted fender stay (2) may be causing a poor front harness (1) ground…
- 10232284Feb 9, 2023Some vehicles may exhibit power outer mirror(s) that do not completely fold in and/or out. NOTE: This concern is unrelated to frozen mirrors in icy weather where snow or ice need…
Visibility (wipers, defrost, mirrors): other model years
| Year | Complaints | Share of year |
|---|---|---|
| 2026 | 3 | 18% |
| 2025 | 4 | 14% |
| 2024 | 2 | 4% |
| 2023 | 8 | 12% |
| 2022 | 5 | 8% |
| 2021 | 7 | 5% |
| 2020 | 4 | 4% |
| 2019 | 10 | 4% |
| 2018 | 6 | 2% |
| 2017 | 13 | 9% |
| 2016 | 48 | 9% |
| 2015 | 16 | 12% |
| 2014 | 80 | 21% |
| 2013 | 11 | 6% |
Other parts of the 2019 Mazda CX-5
132 complaintsOther or unknown
50 complaintsElectrical system
46 complaintsTransmission and drivetrain
32 complaintsFuel system
21 complaintsForward collision avoidance
16 complaintsVehicle speed control
12 complaintsAir bags
7 complaintsBody and structure
7 complaintsBrakes
6 complaintsEngine cooling
4 complaintsExterior lighting
3 complaints
← All problems reported for the 2019 Mazda CX-5
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 29, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology