2014 Mazda CX-5 Visibility (wipers, defrost, mirrors) Problems
- Complaints
- 80about this part
- Share
- 21%of 377 total for the year
- Median mileage
- 10,000miles
- Trend
- FallingComplaints filed in the last 3 full calendar years are at least 25% lower than in the 3 years before.
NHTSA recorded 80 complaints about the visibility of the 2014 Mazda CX-5, 21% of the 377 complaints for this model year. Where a mileage was given, the median is 10,000 miles.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“The driver side rearview mirror vibrates violently and blurs visibility at speeds higher than 50 MPH. A TSB has been issued for this issue, but Mazda refuses to repair it for certified preowned vehicles even though this is a manufacturing defect and is very distracting during driving on the highway. I have to look at the mirror for a longer time to make sure the road is clear, which is a higher risk to my safety.”
NHTSA complaint #11090891, filed 2018-04, 63,000 miles“Two days ago I was driving by 2014 cx 5 and heard a pebble hit the windshield. When I arrived at my destination, I checked the windshield and saw no chip, no physical damage. Yesterday morning when I left the house to go to work there was a two foot long crack across the windshield. Needless to say, I needed to get the windshield replaced.”
NHTSA complaint #10637165, filed 2014-09, 8,220 miles“Driving on the freeway I heard a pop. I scanned the windshield for a rock ship. I didn't see any. About 3 minutes later I heard a pop and my windshield cracked from the lower right hand corner, 1/2 in off the seal line of he windshield, to the middle of the windshield. There was a little rock chip below the hood line in the windshield.”
NHTSA complaint #10641356, filed 2014-10, 1,015 miles“I got in my car to go to work and the windshield was fine. 30 minutes later I got back in the car and I found a huge crack on the windshield probably 3 ft. Long starting from the edge of the passenger side to almost the middle of the car going horizontally. No chip or sign of any rock. It just developed in a matter of a few minutes. Outside temperature about 90.”
NHTSA complaint #10638799, filed 2014-09, 27,500 miles“Within a month of purchasing this new vehicle, a foot-long vertical crack in the windshield developed from the sensor box downwards. (and spread extraordinarily quickly from there.) I was denied replacement by the dealer because they claimed there was a chip in the windshield caused by a small rock, though I don't recall hitting one.”
NHTSA complaint #10620797, filed 2014-08, 1,500 milesRelated service bulletins
- 10243569Sep 13, 2023Some vehicles may experience exterior trim heat damage when parked near a glass building or Low-E windows. This may be caused by the sun's reflection.
- 10233704Mar 1, 2023Some customers may report an odor or water in the HVAC system and upon inspection, the cabin air filter may be found to be wet.
- 10232304Feb 9, 2023Some customers may experience one or more electrical malfunctions after a vehicle body repair. The newly painted fender stay (2) may be causing a poor front harness (1) ground…
- 10226923Nov 14, 2022Some customers may complain the HVAC system not maintaining the correct temperature or the ambient (outside) temperature reading incorrectly. This is caused by a failure in the…
- 10198691Jun 7, 2021Some vehicles may experience exterior trim heat damage when parked near a glass building or Low-E windows. This may be caused by the sun's reflection.
- 10198574Jun 1, 2021Some vehicles may experience exterior trim heat damage when parked near a glass building. This may be caused by the suns reflection. If a building creates enough of a curve with…
- 10168788Nov 26, 2019CSP03 2014 CX-5 WINDSHIELD LITIGATION SETTLEMENT. Mazda Motor Corporation has decided to conduct a Customer Service Program CSP (03) to inform owners or lessees of 2014 CX-5…
- 10163825Aug 7, 2019Some customers may experience one or more electrical malfunctions after a vehicle body repair. The newly painted fender stay (2) may be causing a poor front harness (1) ground…
- 10163404Jul 12, 2019Some vehicles may exhibit the cushion tape (1) attached to the front end of dashboard coming off and showing at the base of the windshield. This is caused by the cushion tape…
Visibility (wipers, defrost, mirrors): other model years
| Year | Complaints | Share of year |
|---|---|---|
| 2026 | 3 | 18% |
| 2025 | 4 | 14% |
| 2024 | 2 | 4% |
| 2023 | 8 | 12% |
| 2022 | 5 | 8% |
| 2021 | 7 | 5% |
| 2020 | 4 | 4% |
| 2019 | 10 | 4% |
| 2018 | 6 | 2% |
| 2017 | 13 | 9% |
| 2016 | 47 | 9% |
| 2015 | 16 | 12% |
| 2014 | 80 | 21% |
| 2013 | 11 | 6% |
Other parts of the 2014 Mazda CX-5
132 complaintsOther or unknown
58 complaintsTransmission and drivetrain
50 complaintsEngine
39 complaintsBody and structure
32 complaintsBrakes
23 complaintsElectronic stability control
12 complaintsVehicle speed control
9 complaintsAir bags
8 complaintsExterior lighting
8 complaintsFuel system
7 complaintsSteering
7 complaints
← All problems reported for the 2014 Mazda CX-5
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 28, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology