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Exterior lightingPart report

2014 Mazda CX-5 Exterior lighting Problems

Complaints
8about this part
Share
2%of 377 total for the year
Median mileage
45,762miles
Trend
Not enough dataFewer than 15 complaints, too few for a reliable trend.

NHTSA recorded 8 complaints about the exterior lighting of the 2014 Mazda CX-5, 2% of the 377 complaints for this model year. Where a mileage was given, the median is 45,762 miles.

Fewer than 15 complaints name this part, so treat the figures as a rough indication only.

Example complaints

Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.

“A few weeks ago my keyless system began malfunctioning. When I push the car off button and go to get out of car a warning beep gets my attention that the dash is still on. The only way I have found to get everything to shut off completely is to restart the car and put it in reverse or drive and I may have to do this several times before everything shuts down.”

NHTSA complaint #11102880, filed 2018-06, 80,000 miles

“Vehicle was put into drive & it would not move forward 03/20/2018 and it rolled backwards. Also unable to shut vehicle off once it is parked. Continuous issues to turn the vehicle off once it is parked. Lights stays on the dashboard & radio continue to play music. I have been having issues for two years now turning the vehicle off and Mazda is now telling me that it is because of my phone charger is wrapped around the gear stick why it will not go into park and the issue is the vehicle continuously having issues to turning off.. …”

NHTSA complaint #11162853, filed 2018-12, 45,762 miles

“The engine of my Mazda CX-5 2014 turned off when I got home but I didn't realize that all the accessories stayed on. As a result, the car didn't start the next day and it ran out of battery. Turning it completely off was not an easy task. I had to research online to figure out the trick moving the shift lever and realized that this is a very common issue. I checked online and found a thread that is included at the end of this message. Mazda should take responsibility and get the cars fixed with a recall but it seems that they are just denying the situation. …”

NHTSA complaint #11279305, filed 2019-11, 60,000 miles

“The headlights of this vehicle at night at low beam are very dangerous. At low beam, a dark curtain appears that covers approximately the top half of the windshield at about eye level. The lights illuminate the road but with the cut off as described. It is very awkward and distracting. To counteract, I have to duck my head down to try to get some field of view in front of the vehicle with some perspective. I have never driven a car that has exhibited anything like this, and there is no question that it is a major safety defect. …”

NHTSA complaint #10669863, filed 2015-01, 500 miles

“Headlights, low beam. I've had my CX-5 touring since I bought it new in july 2013. I always noticed how the headlights, when turned on, are very bright for a split second, then instantly dims down lower. This happened all the time the first 2 years driving it. I knew it had the latest technology for road adaptive headlights. So I thought it was the way it should work. About 2-3 months ago, they started to come on, and stay bright constantly, until I turned them off then on again. Now, they would stay bright for hours if I don't touch the headlight switch. …”

NHTSA complaint #10824878, filed 2016-02, 40,000 miles

Related service bulletins

Exterior lighting: other model years

YearComplaintsShare of year
202616%
202449%
20231116%
20222335%
202111%
202044%
201931%
201851%
201711%
201616131%
201532%
201482%

Other parts of the 2014 Mazda CX-5

Electrical system
132 complaints
Visibility (wipers, defrost, mirrors)
80 complaints
Other or unknown
58 complaints
Transmission and drivetrain
50 complaints
Engine
39 complaints
Body and structure
32 complaints
Brakes
23 complaints
Electronic stability control
12 complaints
Vehicle speed control
9 complaints
Air bags
8 complaints
Fuel system
7 complaints
Steering
7 complaints

← All problems reported for the 2014 Mazda CX-5

About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 31, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.

To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology