2014 Mazda CX-5 Body and structure Problems
- Complaints
- 32about this part
- Share
- 8%of 377 total for the year
- Median mileage
- 15,240miles
- Trend
- FallingComplaints filed in the last 3 full calendar years are at least 25% lower than in the 3 years before.
NHTSA recorded 32 complaints about the body and structure of the 2014 Mazda CX-5, 8% of the 377 complaints for this model year. Where a mileage was given, the median is 15,240 miles. 1 of these say a crash was involved, according to the filers. 1 recall campaign on record is filed under a similar system.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“The sunroof glass shattered suddenly while I was driving on the highway. I was going 70-75 MPH at the time. There were no other cars around and the weather was perfect so I do not think anything hit the sunroof. I had both the sunroof and interior cover closed completely at the time. The sound when it shattered was very loud and thankfully I was not in traffic. Since the cover was closed, it prevented the broken glass from raining down on my children.”
NHTSA complaint #11222209, filed 2019-06, 78,000 miles“We were driving down the interstate yesterday, february 15 during the day going about 60 MPH, there wasn't anyone in front or beside us. The weather was party cloudy. There was a loud explosion and the sunroof blew out. I don't believe anything hit the sunroof to cause it to explode.”
NHTSA complaint #10836422, filed 2016-02, 24,400 miles“I was driving on the highway when all of a sudden I heard a pop, I looked all over the windshield and I didn't see anything. I drove for another 15 minutes and when I looked to my right I saw a 6 inch crack that started from the edge of the windshield on the passenger side. It could not have been from a pebble or impact because at the time I heard the pop there were no cars or trucks in front of me. …”
NHTSA complaint #10644241, filed 2014-10, 14,001 miles“My car was parked in a driveway for a couple minutes after be driven for 30 minutes with the A/C on. The windshield was not in direct sunlight. When I sprayed the top of the car with a small amount of water the windshield cracked from the middle of the top and made three cracks down about 12-16 inches long each. I have done this with many cars that have sat in direct sunlight longer than this one was sitting there and never had this issue before. …”
NHTSA complaint #10597594, filed 2014-06, 18,000 miles“I was driving to work on I-85 southbound. I was in the left lane and there was a car in the right lane. There was a rubber tire laying in the road. I swerved to my left as far as possible to avoid hitting the rubber tire without hitting the guard rail on the left.”
NHTSA complaint #10516037, filed 2013-06, 2,000 milesRelated recalls
- 16V644000Sep 6, 2016Mazda North American Operations (Mazda) is recalling certain model year 2010-2013 Mazda3 and Mazdaspeed3 vehicles manufactured November 18, 2008, to June 8…Covers: Mazda CX-5 2013–2016, MAZDA3 2010–2013, MAZDA5 2012–2015 +2 more
Related service bulletins
- 11032104Apr 30, 2026DESCRIPTION Some vehicles may require the replacement of a damaged VIN plate or vehicle certification label. To obtain a replacement VIN plate (bulkhead-mounted and visible…
- 11032100Apr 4, 2026This Service Alert supersedes the previously issued SAs and bulletin(s) listed below: The changes are noted below in red. SA-010/23 02/09/23 DESCRIPTION Some customers may…
- 11022742Aug 22, 2025Some vehicles may experience exterior trim heat damage such (melted, separating, etc.) when parked near a glass building or Low-E windows. This may be caused by the sun's…
- 11007022Aug 15, 2024Some vehicles may experience exterior trim heat damage such (melted, separating, etc.) when parked near a glass building or Low-E windows. This may be caused by the sun's…
- 11007018Aug 13, 2024Interior parts made of resin have antistatic coating to prevent dust from sticking on the surfaces, and depending on the conditions of use, the antistatic components may…
- 11006917Aug 6, 2024Some customers may complain that their liftgate does not open. This can mean a range of things, from the liftgate not unlatching to the power liftgate (PLG) not opening…
- 10243569Sep 13, 2023Some vehicles may experience exterior trim heat damage when parked near a glass building or Low-E windows. This may be caused by the sun's reflection.
- 10240496Jul 6, 2023Some vehicles may experience exterior trim heat damage when parked near a glass building or Low-E windows. This may be caused by the sun's reflection.
- 10238697Jun 5, 2023Interior parts made of resin have antistatic coating to prevent dust from sticking on the surfaces, and depending on the conditions of use, the antistatic components may…
- 10225724Oct 17, 2022Some vehicles may experience exterior trim heat damage when parked near a glass building or Low-E windows. This may be caused by the sun's reflection.
Body and structure: other model years
| Year | Complaints | Share of year |
|---|---|---|
| 2025 | 1 | 3% |
| 2024 | 4 | 9% |
| 2023 | 1 | 1% |
| 2022 | 3 | 5% |
| 2021 | 2 | 1% |
| 2020 | 6 | 6% |
| 2019 | 7 | 3% |
| 2018 | 12 | 3% |
| 2017 | 12 | 8% |
| 2016 | 19 | 4% |
| 2015 | 27 | 20% |
| 2014 | 32 | 8% |
| 2013 | 15 | 8% |
Other parts of the 2014 Mazda CX-5
132 complaintsVisibility (wipers, defrost, mirrors)
80 complaintsOther or unknown
58 complaintsTransmission and drivetrain
50 complaintsEngine
39 complaintsBrakes
23 complaintsElectronic stability control
12 complaintsVehicle speed control
9 complaintsAir bags
8 complaintsExterior lighting
8 complaintsFuel system
7 complaintsSteering
7 complaints
← All problems reported for the 2014 Mazda CX-5
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 27, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology