2013 Mazda CX-5 Body and structure Problems
- Complaints
- 15about this part
- Share
- 8%of 194 total for the year
- Median mileage
- 15,500miles
- Trend
- FallingComplaints filed in the last 3 full calendar years are at least 25% lower than in the 3 years before.
NHTSA recorded 15 complaints about the body and structure of the 2013 Mazda CX-5, 8% of the 194 complaints for this model year. Where a mileage was given, the median is 15,500 miles. 1 recall campaign on record is filed under a similar system.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“The rear hatch fails to open in cold weather. I had to climb in through the car and open a small hatch to open the lift gate manually. After I opened it manually it worked properly the rest of the day. . Continues to fail intermittently when vehicle is parked over night in cold weather.”
NHTSA complaint #11375205, filed 2020-11, 93,000 miles“I received a safety recall of my Mazda cx5 in october 2016. It is recall 9916h lift gate stay damper concern. I have been calling the Mazda at the avenues , jacksonville, fl, to get it fixed since october. As of january 7, there are still no parts and they don't know when they will get parts.”
NHTSA complaint #10943965, filed 2017-01, 16,000 miles“We bought our CX-5 in april 2013. Last night when I went to get in my car I noticed a crack in the bottom middle of the windshield its about 12 inches long and curves like a hook. When I parked my CX-5 there was no crack. When we called dealer where we bought the car he stated a rock hit it without even looking at the crack. My husband let him know that a rock did not hit the windshield as it was sitting in our yard. I am worried that if I take my car up to the dealership they will do the pen test and state that it was caused by a rock. There are no stars or chips on the windshield. …”
NHTSA complaint #10609709, filed 2014-07, 35,696 miles“Walked out to cracked windshield (1/4 way across vehicle) 6 months after purchased. Was told by dealer would not cover under warranty because of small nick at end of crack was thicker than dollar bill. 4 months later, discovered chip in windshield. During fix, crack protruded from chip and whole windshield had to be replaced again.”
NHTSA complaint #10551554, filed 2013-11, 15,000 miles“Both rear view mirrors vibrate at speeds in excess of 30 MPH. On highways the vibrating is so intense the mirrors are nearly useless as using them can be nauseating. The driver side mirror vibrates more than the passenger side mirror, but both noticeably vibrate.”
NHTSA complaint #10547879, filed 2013-10, 6,100 milesRelated recalls
- 16V644000Sep 6, 2016Mazda North American Operations (Mazda) is recalling certain model year 2010-2013 Mazda3 and Mazdaspeed3 vehicles manufactured November 18, 2008, to June 8…Covers: Mazda CX-5 2013–2016, MAZDA3 2010–2013, MAZDA5 2012–2015 +2 more
Related service bulletins
- 11032104Apr 30, 2026DESCRIPTION Some vehicles may require the replacement of a damaged VIN plate or vehicle certification label. To obtain a replacement VIN plate (bulkhead-mounted and visible…
- 11032100Apr 4, 2026This Service Alert supersedes the previously issued SAs and bulletin(s) listed below: The changes are noted below in red. SA-010/23 02/09/23 DESCRIPTION Some customers may…
- 11022742Aug 22, 2025Some vehicles may experience exterior trim heat damage such (melted, separating, etc.) when parked near a glass building or Low-E windows. This may be caused by the sun's…
- 11007022Aug 15, 2024Some vehicles may experience exterior trim heat damage such (melted, separating, etc.) when parked near a glass building or Low-E windows. This may be caused by the sun's…
- 11007018Aug 13, 2024Interior parts made of resin have antistatic coating to prevent dust from sticking on the surfaces, and depending on the conditions of use, the antistatic components may…
- 11006917Aug 6, 2024Some customers may complain that their liftgate does not open. This can mean a range of things, from the liftgate not unlatching to the power liftgate (PLG) not opening…
- 10243569Sep 13, 2023Some vehicles may experience exterior trim heat damage when parked near a glass building or Low-E windows. This may be caused by the sun's reflection.
- 10240496Jul 6, 2023Some vehicles may experience exterior trim heat damage when parked near a glass building or Low-E windows. This may be caused by the sun's reflection.
- 10238697Jun 5, 2023Interior parts made of resin have antistatic coating to prevent dust from sticking on the surfaces, and depending on the conditions of use, the antistatic components may…
- 10225724Oct 17, 2022Some vehicles may experience exterior trim heat damage when parked near a glass building or Low-E windows. This may be caused by the sun's reflection.
Body and structure: other model years
| Year | Complaints | Share of year |
|---|---|---|
| 2025 | 1 | 3% |
| 2024 | 4 | 9% |
| 2023 | 1 | 1% |
| 2022 | 3 | 5% |
| 2021 | 2 | 1% |
| 2020 | 6 | 6% |
| 2019 | 7 | 3% |
| 2018 | 12 | 3% |
| 2017 | 12 | 8% |
| 2016 | 19 | 4% |
| 2015 | 27 | 20% |
| 2014 | 32 | 8% |
| 2013 | 15 | 8% |
Other parts of the 2013 Mazda CX-5
58 complaintsEngine
42 complaintsTransmission and drivetrain
38 complaintsOther or unknown
28 complaintsBrakes
26 complaintsVehicle speed control
22 complaintsElectronic stability control
15 complaintsSeats
13 complaintsVisibility (wipers, defrost, mirrors)
11 complaintsFuel system
10 complaintsSteering
4 complaintsSuspension
3 complaints
← All problems reported for the 2013 Mazda CX-5
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 27, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology