2019 Mazda CX-5 Body and structure Problems
- Complaints
- 7about this part
- Share
- 3%of 272 total for the year
- Median mileage
- 5,000miles
- Trend
- Not enough dataFewer than 15 complaints, too few for a reliable trend.
NHTSA recorded 7 complaints about the body and structure of the 2019 Mazda CX-5, 3% of the 272 complaints for this model year. Where a mileage was given, the median is 5,000 miles.
Fewer than 15 complaints name this part, so treat the figures as a rough indication only.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“I heard a very loud bang, sounding like a gunshot that went off, when the sunroof above my head violently shattered while I driving to work. I almost lost control of the car and got covered with pieces of glass. The glass scratched me on the face, close to my eye. I am in shock and I am still finding small pieces of glass all over my body even after taking a shower.”
NHTSA complaint #11404615, filed 2021-03, 29,036 miles“Brought it in nov 2020 regarding smells and engine issues as well as alignment. Neither were taken care of. Then march 2021,engine was leaking fluid and smoking, and the engine needed to be replaced at 20k. Did not provide a rental until later that week. After a month, I got my car back. After leaving the engine continued to smoke, brought it back. Gave no rental. Dealer said it was left over fluid from when they replaced it. Car is still having issues with the engine and smells. …”
NHTSA complaint #11415095, filed 2021-05, 17,000 miles“I have owned my car for only two months and the paint is already chipping. I have never owned a car where this happened after owning it for such a short time. I use this car for commuting to work on the highway.”
NHTSA complaint #11266484, filed 2019-10, 2,500 miles“Extreme paint chipping (down to the primer/metal) on the hood primarily. Color is soul red. The paint appears to be brittle and not properly bonded to the primer/metal. Chipping started occurring the first month after purchase and has continued to gain more chips. The car is driven mostly for city commuting. This car has the most fragile paint I have ever experienced. I have purchased a new nissan, honda and subaru in the past and none have had this problem. I have seen many people complaining about this issue with Mazda online, it needs to be investigated for a possible class action law suit.”
NHTSA complaint #11337813, filed 2020-07, 900 miles“The driver's side mirror would vibrate excessively at high speed. The car was taken to two different dealership but they couldn't figure out how to fix that. 2019 cx5 exhibits an excessive vibration from the driver-side power door mirror glass when the vehicle is driven at high speeds. This concern may be due to a lack of rigidity of the mirror base so the mirror vibrates when it receives vehicle vibration or wind pressure. With the weather warming up, stuff inside the door panels is expanding which magnifies the vibration issue. …”
NHTSA complaint #11315364, filed 2020-03, 5,000 milesRelated service bulletins
- 11032104Apr 30, 2026DESCRIPTION Some vehicles may require the replacement of a damaged VIN plate or vehicle certification label. To obtain a replacement VIN plate (bulkhead-mounted and visible…
- 11032100Apr 4, 2026This Service Alert supersedes the previously issued SAs and bulletin(s) listed below: The changes are noted below in red. SA-010/23 02/09/23 DESCRIPTION Some customers may…
- 11022742Aug 22, 2025Some vehicles may experience exterior trim heat damage such (melted, separating, etc.) when parked near a glass building or Low-E windows. This may be caused by the sun's…
- 11016214Mar 13, 2025Some CX-5 and CX-30 customers may find that the liftgate does not close when pressing the power liftgate (PLG) rear switch (A) located on the interior liftgate trim. This may be…
- 11007022Aug 15, 2024Some vehicles may experience exterior trim heat damage such (melted, separating, etc.) when parked near a glass building or Low-E windows. This may be caused by the sun's…
- 11007018Aug 13, 2024Interior parts made of resin have antistatic coating to prevent dust from sticking on the surfaces, and depending on the conditions of use, the antistatic components may…
- 11006917Aug 6, 2024Some customers may complain that their liftgate does not open. This can mean a range of things, from the liftgate not unlatching to the power liftgate (PLG) not opening…
- 10251363Feb 2, 2024Some vehicles may exhibit a creaking or clacking noise when operating the power lift gate (PLG). The noise may be caused by the following: Creaking noise: Dust and dirt…
- 10243569Sep 13, 2023Some vehicles may experience exterior trim heat damage when parked near a glass building or Low-E windows. This may be caused by the sun's reflection.
- 10240496Jul 6, 2023Some vehicles may experience exterior trim heat damage when parked near a glass building or Low-E windows. This may be caused by the sun's reflection.
Body and structure: other model years
| Year | Complaints | Share of year |
|---|---|---|
| 2025 | 1 | 3% |
| 2024 | 4 | 9% |
| 2023 | 1 | 1% |
| 2022 | 3 | 5% |
| 2021 | 2 | 1% |
| 2020 | 6 | 6% |
| 2019 | 7 | 3% |
| 2018 | 12 | 3% |
| 2017 | 12 | 8% |
| 2016 | 19 | 4% |
| 2015 | 27 | 20% |
| 2014 | 32 | 8% |
| 2013 | 15 | 8% |
Other parts of the 2019 Mazda CX-5
132 complaintsOther or unknown
50 complaintsElectrical system
46 complaintsTransmission and drivetrain
32 complaintsFuel system
21 complaintsForward collision avoidance
16 complaintsVehicle speed control
12 complaintsVisibility (wipers, defrost, mirrors)
10 complaintsAir bags
7 complaintsBrakes
6 complaintsEngine cooling
4 complaintsExterior lighting
3 complaints
← All problems reported for the 2019 Mazda CX-5
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 27, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology