2015 Mazda CX-5 Body and structure Problems
- Complaints
- 27about this part
- Share
- 20%of 133 total for the year
- Median mileage
- 45,000miles
- Trend
- FallingComplaints filed in the last 3 full calendar years are at least 25% lower than in the 3 years before.
NHTSA recorded 27 complaints about the body and structure of the 2015 Mazda CX-5, 20% of the 133 complaints for this model year. Where a mileage was given, the median is 45,000 miles. 1 of these say a crash was involved, according to the filers. 1 recall campaign on record is filed under a similar system.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“Was turning right onto side city street to park, was going maybe 2 miles an hour because I was going to park. The car engine self accelerated and I could not control it, hit a chain link fence and sheared off a natural gas meter to a home. The break pedal did not stop the car, I was in drive put into park and shut the engine off”
NHTSA complaint #11361681, filed 2020-09, 85,600 miles“I bought this car new in may. Within the first month, the car wouldn't start I bought the car in to the dealer and they replaced the batteries on the fobs. Last week, I noticed the driver's side window trim front and back doors was melting. I called the dealer, bought it in and they took pics, said they would contact Mazda rep and sent me home. On saturday, I drove to a store approx. 10 miles away and when leaving for home, my car wouldn't start again. I finally got it started after multiple tries. …”
NHTSA complaint #10780606, filed 2015-10, 2,200 miles“My lift gate failed and slammed shut. Now, the lift gate is nearly impossible for me to open and I have to hold the lift gate open myself. Otherwise it slams shut. Luckily when this happened I was not directly underneath the lift gate, I had free hands and reacted quickly enough to catch it. I did have the lift gate supports replaced already on july 1, 2017 as a result of the recall 16v644000, but it appears the replacement parts also had the issue. This is dangerous, and a little over one year is not an appropriate lifetime for these supports given the potential risk. The vehicle was parked.”
NHTSA complaint #11151332, filed 2018-11, 75,000 miles“I was parking my car in the garage last night, when I noticed a fracture line propagating from the base of the windshield (about 6 inches long). In my entire history of driving I have never seen this with a vehicle. There was no stone chip or indentation. Just a fracture line. By the next day when I got into my car, the fracture line had spread across the windshield. Mazda claims high safety rating, but this is a manufacture error and poor/thin glass quality. The dealership was trying to argue and not take responsibility. This is a major safety issue! I am escalating this complaint with Mazda. …”
NHTSA complaint #10648268, filed 2014-10, 6,000 miles“Driving down the highway and heard a loud boom sound. Next thing I know, pieces of the sunroof start flying off the car. Nothing was around the car and nothing hit the car. The only damage was to the sunroof glass and the glass was bubbled out, not in like you would expect if something hit it.”
NHTSA complaint #11090103, filed 2018-04, 60,000 milesRelated recalls
- 16V644000Sep 6, 2016Mazda North American Operations (Mazda) is recalling certain model year 2010-2013 Mazda3 and Mazdaspeed3 vehicles manufactured November 18, 2008, to June 8…Covers: Mazda CX-5 2013–2016, MAZDA3 2010–2013, MAZDA5 2012–2015 +2 more
Related service bulletins
- 11032104Apr 30, 2026DESCRIPTION Some vehicles may require the replacement of a damaged VIN plate or vehicle certification label. To obtain a replacement VIN plate (bulkhead-mounted and visible…
- 11032100Apr 4, 2026This Service Alert supersedes the previously issued SAs and bulletin(s) listed below: The changes are noted below in red. SA-010/23 02/09/23 DESCRIPTION Some customers may…
- 11022742Aug 22, 2025Some vehicles may experience exterior trim heat damage such (melted, separating, etc.) when parked near a glass building or Low-E windows. This may be caused by the sun's…
- 11007022Aug 15, 2024Some vehicles may experience exterior trim heat damage such (melted, separating, etc.) when parked near a glass building or Low-E windows. This may be caused by the sun's…
- 11007018Aug 13, 2024Interior parts made of resin have antistatic coating to prevent dust from sticking on the surfaces, and depending on the conditions of use, the antistatic components may…
- 11006917Aug 6, 2024Some customers may complain that their liftgate does not open. This can mean a range of things, from the liftgate not unlatching to the power liftgate (PLG) not opening…
- 10243569Sep 13, 2023Some vehicles may experience exterior trim heat damage when parked near a glass building or Low-E windows. This may be caused by the sun's reflection.
- 10240496Jul 6, 2023Some vehicles may experience exterior trim heat damage when parked near a glass building or Low-E windows. This may be caused by the sun's reflection.
- 10238697Jun 5, 2023Interior parts made of resin have antistatic coating to prevent dust from sticking on the surfaces, and depending on the conditions of use, the antistatic components may…
- 10225724Oct 17, 2022Some vehicles may experience exterior trim heat damage when parked near a glass building or Low-E windows. This may be caused by the sun's reflection.
Body and structure: other model years
| Year | Complaints | Share of year |
|---|---|---|
| 2025 | 1 | 3% |
| 2024 | 4 | 9% |
| 2023 | 1 | 1% |
| 2022 | 3 | 5% |
| 2021 | 2 | 1% |
| 2020 | 6 | 6% |
| 2019 | 7 | 3% |
| 2018 | 12 | 3% |
| 2017 | 12 | 8% |
| 2016 | 19 | 4% |
| 2015 | 27 | 20% |
| 2014 | 32 | 8% |
| 2013 | 15 | 8% |
Other parts of the 2015 Mazda CX-5
19 complaintsOther or unknown
16 complaintsVisibility (wipers, defrost, mirrors)
16 complaintsBrakes
14 complaintsEngine
14 complaintsVehicle speed control
12 complaintsElectrical system
8 complaintsFuel system
7 complaintsAir bags
5 complaintsSeats
5 complaintsSuspension
5 complaintsWheels
5 complaints
← All problems reported for the 2015 Mazda CX-5
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 27, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology