2021 Mazda CX-5 Body and structure Problems
- Complaints
- 2about this part
- Share
- 1%of 148 total for the year
- Median mileage
- 3,000miles
- Trend
- Not enough dataFewer than 15 complaints, too few for a reliable trend.
NHTSA recorded 2 complaints about the body and structure of the 2021 Mazda CX-5, 1% of the 148 complaints for this model year. Where a mileage was given, the median is 3,000 miles. 1 of these say a crash was involved, according to the filers.
Fewer than 15 complaints name this part, so treat the figures as a rough indication only.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“Red soul on the cx5 having excessive paint chipping. Less than 5k miles on the car and have only had for 3 months and there's already 9 to 10 chips on the hood and driver door.”
NHTSA complaint #11387351, filed 2021-01, 3,000 miles“..... On at least 5 seperate occasions our 2021 Mazda cx5 SUV accelerated to a high rate of speed (on it's own). It has done it to my wife and I both. I contacted two different Mazda service centers and was advised they have no knowledge of this and that there are no open recalls or TSB's and as intermittent as it is it would be almost impossible to duplicate. On july 18th the car accelerated (on its own) again but this time it drove my wife into a tree at aprox. 35/40 MPH breaking her ribs. The body shop informed me this morning that the car is a total loss. …”
NHTSA complaint #11676813, filed 2025-07Related service bulletins
- 11032104Apr 30, 2026DESCRIPTION Some vehicles may require the replacement of a damaged VIN plate or vehicle certification label. To obtain a replacement VIN plate (bulkhead-mounted and visible…
- 11032100Apr 4, 2026This Service Alert supersedes the previously issued SAs and bulletin(s) listed below: The changes are noted below in red. SA-010/23 02/09/23 DESCRIPTION Some customers may…
- 11022742Aug 22, 2025Some vehicles may experience exterior trim heat damage such (melted, separating, etc.) when parked near a glass building or Low-E windows. This may be caused by the sun's…
- 11009634Oct 12, 2024Some customers may complain that the power liftgate (PLG) may open unintentionally while the vehicle is parked or stopped. Due to the shape of the 7th generation remote…
- 11007022Aug 15, 2024Some vehicles may experience exterior trim heat damage such (melted, separating, etc.) when parked near a glass building or Low-E windows. This may be caused by the sun's…
- 11007018Aug 13, 2024Interior parts made of resin have antistatic coating to prevent dust from sticking on the surfaces, and depending on the conditions of use, the antistatic components may…
- 11006917Aug 6, 2024Some customers may complain that their liftgate does not open. This can mean a range of things, from the liftgate not unlatching to the power liftgate (PLG) not opening…
- 11005549Jul 25, 2024Some customers may complain that the power liftgate (PLG) may open unintentionally while the vehicle is parked or stopped. Due to the shape of the 7th generation remote…
- 11000778Jun 1, 2024Some customers may complain about color discrepancies (brightness differences) of the image displayed on the screen when using the 360°view monitor. As this phenomenon is not a…
- 10252504Mar 5, 2024When encountering a vehicle with paint damage, refer to the "Mazda Paint Warranty Guide" to determine cause, prevention, remedy, and warranty coverage (if applicable).
Body and structure: other model years
| Year | Complaints | Share of year |
|---|---|---|
| 2025 | 1 | 3% |
| 2024 | 4 | 9% |
| 2023 | 1 | 1% |
| 2022 | 3 | 5% |
| 2021 | 2 | 1% |
| 2020 | 6 | 6% |
| 2019 | 7 | 3% |
| 2018 | 12 | 3% |
| 2017 | 12 | 8% |
| 2016 | 19 | 4% |
| 2015 | 27 | 20% |
| 2014 | 32 | 8% |
| 2013 | 15 | 8% |
Other parts of the 2021 Mazda CX-5
80 complaintsOther or unknown
18 complaintsTransmission and drivetrain
17 complaintsElectrical system
12 complaintsBrakes
11 complaintsForward collision avoidance
11 complaintsFuel system
8 complaintsVehicle speed control
8 complaintsLane departure
7 complaintsVisibility (wipers, defrost, mirrors)
7 complaintsAir bags
5 complaintsTires
3 complaints
← All problems reported for the 2021 Mazda CX-5
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 27, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology