2018 Mazda CX-5 Visibility (wipers, defrost, mirrors) Problems
- Complaints
- 6about this part
- Share
- 2%of 352 total for the year
- Median mileage
- 4,250miles
- Trend
- Not enough dataFewer than 15 complaints, too few for a reliable trend.
NHTSA recorded 6 complaints about the visibility of the 2018 Mazda CX-5, 2% of the 352 complaints for this model year. Where a mileage was given, the median is 4,250 miles.
Fewer than 15 complaints name this part, so treat the figures as a rough indication only.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“Sudden windshield cracking 11-14-2018 our 2018 cx5 has 7500 miles and driving at night with very little traffic on the freeway in southern california the windshield just cracked from the center down approx. 5 inches , there is no sign that it was hit by a stone or rock . I have owned a 2015 Mazda cx5 and the same problem happened with that vehicle. I have been following Mazda forums and finding out there are many people throughout the country experiencing this same issue . There is no bullet hole type mark to indicate a stone or rock hit windshield”
NHTSA complaint #11151718, filed 2018-11, 7,500 miles“Windows keep freezing shut. Never have owned a vehicle that has had this issue. This is not only an inconvenience trying to swipe a rfid card to get into a secure parking facility but a major safety issue should there be an emergency that requires the window to be rolled down (I.e. To escape sinking car, make contact with leo, etc). The vehicle has been brought to the dealer and they didn't find anything wrong. Its been happening since the vehicle was new.”
NHTSA complaint #11292547, filed 2020-01, 1,000 miles“New car with 500 miles. Parked car in a parking lot and the next morning there was a chip and crack about 6 inches long on the windshield. Did something hit it like a rock? Maybe, but the windshield seems to crack easier than normal based on all the complaints online.”
NHTSA complaint #11132998, filed 2018-10, 500 miles“The contact owns a 2018 Mazda CX-5. The contact stated that while driving at approximately 75 MPH, the sunroof glass shattered without impact. The contact stated that the glass shards fell onto her; however, no injuries were sustained. The vehicle was not taken to an independent mechanic or the dealer. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 92,000.”
NHTSA complaint #11565085, filed 2024-01, 92,000 miles“The contact owns a 2018 Mazda CX-5. The contact stated that while driving approximately 50-55 mph, the sunroof exploded without impact or warning. The sunroof shattered into several small pieces. The glass fell on the driver and she sustained injuries to her body and legs, but medical attention was not provided. The contact called the local dealer but the vehicle was not diagnosed or repaired. The manufacturer was contacted, who referred her to the dealer. The failure mileage was approximately 26,000.”
NHTSA complaint #11533295, filed 2023-07, 26,000 milesRelated service bulletins
- 10243569Sep 13, 2023Some vehicles may experience exterior trim heat damage when parked near a glass building or Low-E windows. This may be caused by the sun's reflection.
- 10233704Mar 1, 2023Some customers may report an odor or water in the HVAC system and upon inspection, the cabin air filter may be found to be wet.
- 10232304Feb 9, 2023Some customers may experience one or more electrical malfunctions after a vehicle body repair. The newly painted fender stay (2) may be causing a poor front harness (1) ground…
- 10226923Nov 14, 2022Some customers may complain the HVAC system not maintaining the correct temperature or the ambient (outside) temperature reading incorrectly. This is caused by a failure in the…
Visibility (wipers, defrost, mirrors): other model years
| Year | Complaints | Share of year |
|---|---|---|
| 2026 | 3 | 18% |
| 2025 | 4 | 14% |
| 2024 | 2 | 4% |
| 2023 | 8 | 12% |
| 2022 | 5 | 8% |
| 2021 | 7 | 5% |
| 2020 | 4 | 4% |
| 2019 | 10 | 4% |
| 2018 | 6 | 2% |
| 2017 | 13 | 9% |
| 2016 | 48 | 9% |
| 2015 | 16 | 12% |
| 2014 | 80 | 21% |
| 2013 | 11 | 6% |
Other parts of the 2018 Mazda CX-5
180 complaintsOther or unknown
59 complaintsTransmission and drivetrain
42 complaintsFuel system
39 complaintsBrakes
33 complaintsElectrical system
29 complaintsForward collision avoidance
13 complaintsVehicle speed control
13 complaintsBody and structure
12 complaintsAir bags
9 complaintsExterior lighting
5 complaintsLane departure
5 complaints
← All problems reported for the 2018 Mazda CX-5
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 29, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology