2018 Mazda CX-5 Air bags Problems
- Complaints
- 9about this part
- Share
- 3%of 353 total for the year
- Median mileage
- 22,245miles
- Trend
- Not enough dataFewer than 15 complaints, too few for a reliable trend.
NHTSA recorded 9 complaints about the air bags of the 2018 Mazda CX-5, 3% of the 353 complaints for this model year. Where a mileage was given, the median is 22,245 miles. 4 of these say a crash was involved, according to the filers. 1 recall campaign on record is filed under a similar system.
Fewer than 15 complaints name this part, so treat the figures as a rough indication only.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“Unintended acceleration. I entered office parking building as usual. Parking spot was on the right. Slowly approaching I started to turn right with foot on brakes. Suddenly car accelerated by itself and hit a concrete wall before I even realized what's happened. Steering wheel airbag deployed, I got secured by the safety belt. Front of my car is damaged. I'm terrified of driving the car due to this unintended acceleration issue.”
NHTSA complaint #11067125, filed 2018-02, 1,200 miles“I was driving on the highway and it was raining. I lost control of the vehicle, the steering wheel was spinning uncontrollably. I was advised I most likely hydroplaned. The vehicle finally slowed down and backed into a guardrail. Only the rim of the driver side back tire was damaged. The impact felt like the impact felt when hitting a curb too hard. This did not happen on the side of the road with a shoulder, so after the tire hit the guardrail, I moved to the car to the other side of the road to be on the shoulder. …”
NHTSA complaint #11378437, filed 2020-12, 28,000 miles“On january 10, 2019, I slowed down in my local grocery store parking lot, going about 10 miles and hour, and was coasting into a parking space at about 5 MPH. It was about 1:15 pm on a sunny, clear day. I was applying the brake to stop the car as I pulled into the spot yet I was going slow and coasting straight into the spot. Suddenly, the car sped up, the brakes had no response, and the car accelerated hitting 3 parked cars near the parking space. I did not have my foot on the accelerator, I had my foot on the brake. . . …”
NHTSA complaint #11166535, filed 2019-01, 6,950 miles“Intermittent airbag or seatbelt fault warning. Every couple days over past 7days while driving at highway speed light comes on. Display says fault in passenger airbag or seatbelt. Once car is shut off warning stops and is erased. No passengers are in the seat at the time. Even if buckle seatbelt in empty seat warning can appear. Will try and have dealer look at it but like I said warning disappears for a few days once car is shut off”
NHTSA complaint #11207590, filed 2019-05, 22,245 miles“I work for a body shop and we took this seat out in order to replace the frame underneath. While the seat was sitting on the ground, no one near it, the airbag deployed. We have it on video. We have concerns about replacing the seat/airbag if it's going to randomly deploy and potentially injure our technician or the customer. According to Mazda, there are no known recalls related to this and the customer is responsible for buying a new seat and airbag. I see online that other people have said this too, but they were driving the vehicle at the time it randomly deployed. …”
NHTSA complaint #11541662, filed 2023-08Related recalls
- 18V426000Jun 25, 2018Mazda North American Operations (Mazda) is recalling certain 2018 Mazda CX-5 vehicles. In the event of a side impact or rollover crash, the side curtain air…Covers: Mazda CX-5 2018
Related service bulletins
- 10232280Feb 28, 2023Some customers may experience the airbag warning light ON with DTC B00A0:09 stored in the SAS control module memory when the battery voltage is low. DTC B00A0:09 (Occupant…
Air bags: other model years
| Year | Complaints | Share of year |
|---|---|---|
| 2024 | 2 | 4% |
| 2023 | 1 | 1% |
| 2022 | 2 | 3% |
| 2021 | 5 | 3% |
| 2020 | 5 | 5% |
| 2019 | 7 | 3% |
| 2018 | 9 | 3% |
| 2017 | 4 | 3% |
| 2016 | 19 | 4% |
| 2015 | 5 | 4% |
| 2014 | 8 | 2% |
| 2013 | 1 | 1% |
Other parts of the 2018 Mazda CX-5
181 complaintsOther or unknown
59 complaintsTransmission and drivetrain
42 complaintsFuel system
39 complaintsBrakes
33 complaintsElectrical system
29 complaintsForward collision avoidance
13 complaintsVehicle speed control
13 complaintsBody and structure
12 complaintsVisibility (wipers, defrost, mirrors)
6 complaintsExterior lighting
5 complaintsLane departure
5 complaints
← All problems reported for the 2018 Mazda CX-5
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 31, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology