2020 Mazda CX-5 Air bags Problems
- Complaints
- 5about this part
- Share
- 5%of 108 total for the year
- Median mileage
- 2,800miles
- Trend
- Not enough dataFewer than 15 complaints, too few for a reliable trend.
NHTSA recorded 5 complaints about the air bags of the 2020 Mazda CX-5, 5% of the 108 complaints for this model year. Where a mileage was given, the median is 2,800 miles. 1 of these say a crash was involved, according to the filers.
Fewer than 15 complaints name this part, so treat the figures as a rough indication only.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“Vehicle was on a city street traveling at 35-40 MPH when the front left wheel (yokohama geolandar g91) spontaneously blew out despite not colliding with any objects or road hazards. As a result, driver side curtain and seat airbags erroneously deployed and the vehicle immediately shutoff, causing disorientation and temporary loss of hearing in one ear.”
NHTSA complaint #11403180, filed 2021-03, 2,800 miles“While traveling on an Interstate highway, my passenger side curtain airbag suddenly deployed without any warning while I was driving. There was no collision or impact, there was no debris on the road, or any significant bumps in the road. There was a very loud explosive sound and then my entire passenger side was covered in blue. The sound was so loud that it left my ears ringing and left me badly shaken up. I lost all visibility out of my passenger side as all of my side windows and mirrors were obscured, and I knew there was traffic in that lane along side of me. …”
NHTSA complaint #11682340, filed 2025-08“Air bag light is flashing in the dashboard. It says passenger air bag off. Driver seatbelt doesn't always click when trying to fastent seatbelt. I have to try multiple times until it clicks.”
NHTSA complaint #11730087, filed 2026-04“-Passenger side air bags deployed for no reason on May 19, 2025 at 1945h. -Driver safety compromised due to shock, momentary loss of hearing, disorientation while driving. -Other drivers safety compromised due to driver having to react, re-orient themselves and drive to safety. -Culver City Mazda dealership ran diagnostic. Conclusion: air bags deployed due to pressure. NO OTHER conclusions regarding system error, software error, ignitor, sensors or vehicle impact. -Police inspected vehicle at time of incident. No damage was observed or reported. …”
NHTSA complaint #11662241, filed 2025-05Related service bulletins
- 10232280Feb 28, 2023Some customers may experience the airbag warning light ON with DTC B00A0:09 stored in the SAS control module memory when the battery voltage is low. DTC B00A0:09 (Occupant…
Air bags: other model years
| Year | Complaints | Share of year |
|---|---|---|
| 2024 | 2 | 4% |
| 2023 | 1 | 1% |
| 2022 | 2 | 3% |
| 2021 | 5 | 3% |
| 2020 | 5 | 5% |
| 2019 | 7 | 3% |
| 2018 | 9 | 3% |
| 2017 | 4 | 3% |
| 2016 | 19 | 4% |
| 2015 | 5 | 4% |
| 2014 | 8 | 2% |
| 2013 | 1 | 1% |
Other parts of the 2020 Mazda CX-5
31 complaintsOther or unknown
25 complaintsEngine
17 complaintsBrakes
15 complaintsForward collision avoidance
12 complaintsTransmission and drivetrain
8 complaintsBody and structure
6 complaintsVehicle speed control
6 complaintsBack-over prevention (rear camera)
4 complaintsExterior lighting
4 complaintsFuel system
4 complaintsLane departure
4 complaints
← All problems reported for the 2020 Mazda CX-5
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 31, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology