2020 Mazda CX-5 Lane departure Problems
- Complaints
- 4about this part
- Share
- 4%of 108 total for the year
- Median mileage
- 10,000miles
- Trend
- Not enough dataFewer than 15 complaints, too few for a reliable trend.
NHTSA recorded 4 complaints about the lane departure of the 2020 Mazda CX-5, 4% of the 108 complaints for this model year. Where a mileage was given, the median is 10,000 miles.
Fewer than 15 complaints name this part, so treat the figures as a rough indication only.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“ghost touch issue on my cars touch screen operates by itself or doesn't respond. I was driving down a dark road when it went black, the screen had adjusted its brightness down to zero! The radio will change stations then freeze and the manual controls won't even work.”
NHTSA complaint #11626121, filed 2024-11“The infotainment system experiences a ghost touch at random times. Usually it is when it is warm out or in direct sunlight. This has caused some of the safety features of the car to be randomly turned off. The system becomes unresponsive to manual controls while the ghost touch is occurring. This is frequent and dangerous. It is shut off lane control warnings, lighting, dimmed the entire system, etc. This has been a known issue on past models and the dealer is telling me they are aware of this but it is not covered under the warranty on my model. …”
NHTSA complaint #11516741, filed 2023-04“The contact owns a 2020 Mazda CX-5. The contact noticed that while driving at approximately 70 MPH, the passenger blind spot monitoring light and sound failed to operate. The contact mentioned that the vehicle failed to let her know when a vehicle was nearby her. The vehicle was taken to the dealer where they reset the monitor however, the failure recurred days later. The contact mentioned that the failure recurred several times. The manufacturer was not notified of the failure. The approximate failure mileage was 10,000.”
NHTSA complaint #11434194, filed 2021-09, 10,000 miles“While driving my vehicle the systems sensors are affected by nearby drivers which cause the car to stall in the middle of traffic going between 40 and 75 miles per hour.”
NHTSA complaint #11683539, filed 2025-08Lane departure: other model years
Other parts of the 2020 Mazda CX-5
31 complaintsOther or unknown
25 complaintsEngine
17 complaintsBrakes
15 complaintsForward collision avoidance
12 complaintsTransmission and drivetrain
8 complaintsBody and structure
6 complaintsVehicle speed control
6 complaintsAir bags
5 complaintsBack-over prevention (rear camera)
4 complaintsExterior lighting
4 complaintsFuel system
4 complaints
← All problems reported for the 2020 Mazda CX-5
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 31, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology