2020 Mazda CX-5 Vehicle speed control Problems
- Complaints
- 6about this part
- Share
- 6%of 108 total for the year
- Median mileage
- 16,350miles
- Trend
- Not enough dataFewer than 15 complaints, too few for a reliable trend.
NHTSA recorded 6 complaints about the vehicle speed control of the 2020 Mazda CX-5, 6% of the 108 complaints for this model year. Where a mileage was given, the median is 16,350 miles. 3 of these say a crash was involved, according to the filers.
Fewer than 15 complaints name this part, so treat the figures as a rough indication only.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“When coasting into a parking space the car suddenly accelerated. At a high rate of speed, the car jumped the curb and planting area of median separating the parking area. The car struck 2 other cars on the other side of the median. The car directly in front of my car was moved several feet. My air bag deployed.”
NHTSA complaint #11767211, filed 2026-09“I was parked at a fast food restaurant that had an outdoor kiosk for payment. I got out of my car to pay and got back in. After about a minute or two my car accelerated forward, going over a sloped curb and down a short low grade hill, hitting a pole. I was confused to how the car would go forward because I was in park the whole time.”
NHTSA complaint #11405931, filed 2021-04“The vehicle accelerated on its own, while I was parking. My foot was on the brake when the vehicle just took off. It continued to accelerate until a building stopped it. I continued to brake but the vehicle did not stop. Once the vehicle collided with building, saw on the digital read out the Brake System Malfunction and then Camera Malfunction. The vehicle was towed from the site and the insurance adjuster has sent me word that the vehicle is a total loss.”
NHTSA complaint #11616109, filed 2024-09“I was in the drive thru at a restaurant and had my foot on the brake. After a couple of minutes of sitting with my foot on the brake, I gently pressed the accelerator to slowly move forward. All of a sudden the car sped up on its own like I had floored it. The speed of acceleration threw my head back and the car whipped around the front of the building as that's where I was steering. I braked and it thankfully stopped, but if a car had been in front of me I would have slammed into it. I could have hit a pedestrian. This was very scary and its an obvious safety concern. …”
NHTSA complaint #11623379, filed 2024-11“The contact owns a 2020 Mazda CX-5. The contact stated that while the cruise control was activated and driving 65 MPH in the middle lane of a busy six-lane highway, the contact depressed the accelerator pedal, and the vehicle was suddenly stalled and coasted to a complete stop in the middle of the highway. The contact was able to restart the vehicle to continue driving. The vehicle was later taken to the local dealer, who was unable to determine the cause of the failure and was unable to confirm that the failure had occurred. The vehicle was not repaired. …”
NHTSA complaint #11689633, filed 2025-09, 32,000 milesVehicle speed control: other model years
| Year | Complaints | Share of year |
|---|---|---|
| 2025 | 5 | 17% |
| 2024 | 5 | 11% |
| 2023 | 4 | 6% |
| 2022 | 2 | 3% |
| 2021 | 8 | 5% |
| 2020 | 6 | 6% |
| 2019 | 12 | 4% |
| 2018 | 13 | 4% |
| 2017 | 7 | 5% |
| 2016 | 13 | 3% |
| 2015 | 12 | 9% |
| 2014 | 9 | 2% |
| 2013 | 22 | 11% |
Other parts of the 2020 Mazda CX-5
31 complaintsOther or unknown
25 complaintsEngine
17 complaintsBrakes
15 complaintsForward collision avoidance
12 complaintsTransmission and drivetrain
8 complaintsBody and structure
6 complaintsAir bags
5 complaintsBack-over prevention (rear camera)
4 complaintsExterior lighting
4 complaintsFuel system
4 complaintsLane departure
4 complaints
← All problems reported for the 2020 Mazda CX-5
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 31, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology