2020 Mazda CX-5 Visibility (wipers, defrost, mirrors) Problems
- Complaints
- 4about this part
- Share
- 4%of 108 total for the year
- Median mileage
- 6,800miles
- Trend
- Not enough dataFewer than 15 complaints, too few for a reliable trend.
NHTSA recorded 4 complaints about the visibility of the 2020 Mazda CX-5, 4% of the 108 complaints for this model year. Where a mileage was given, the median is 6,800 miles.
Fewer than 15 complaints name this part, so treat the figures as a rough indication only.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“Windshield glass spontaneously cracked from bottom where defrosting vent is located, arcing upward across driivers field of view occupying 3/4 of windshield height- driven to work with no problem and crack was present at end of work shift no impacts occured no other damage -parked in monitored hospital parking garage”
NHTSA complaint #11386184, filed 2021-01, 6,800 miles“The rear windshield wiper stops working while driving in a rainstorm. This has happened twice. The wiper works for 30-60 minutes and then stops. Was inoperable for the remaining 4 hours of the trip. When we took the car in for troubleshooting the 1st time, they could not reproduce the problem. After the second time the dealer was able to reproduce the problem. It appears to be related to the operating time and not the rain. Searching online discovered numerous Mazda CX5 owners reported the same issue. Our safety was at risk since we could not see out the rear windshield. …”
NHTSA complaint #11614010, filed 2024-09“Display went dark and did not display. This is not the only time it happens. It acts like someone’s touching the screen even when in motion. It prevents the reverse camera from displaying.”
NHTSA complaint #11620857, filed 2024-10Related service bulletins
- 10248348Dec 1, 2023Some customers may complain about color discrepancies (brightness differences) of the image displayed on the screen when using the 360°view monitor. As this phenomenon is not a…
- 10243569Sep 13, 2023Some vehicles may experience exterior trim heat damage when parked near a glass building or Low-E windows. This may be caused by the sun's reflection.
- 10233704Mar 1, 2023Some customers may report an odor or water in the HVAC system and upon inspection, the cabin air filter may be found to be wet.
- 10232304Feb 9, 2023Some customers may experience one or more electrical malfunctions after a vehicle body repair. The newly painted fender stay (2) may be causing a poor front harness (1) ground…
- 10232284Feb 9, 2023Some vehicles may exhibit power outer mirror(s) that do not completely fold in and/or out. NOTE: This concern is unrelated to frozen mirrors in icy weather where snow or ice need…
Visibility (wipers, defrost, mirrors): other model years
| Year | Complaints | Share of year |
|---|---|---|
| 2026 | 3 | 18% |
| 2025 | 4 | 14% |
| 2024 | 2 | 4% |
| 2023 | 8 | 12% |
| 2022 | 5 | 8% |
| 2021 | 7 | 5% |
| 2020 | 4 | 4% |
| 2019 | 10 | 4% |
| 2018 | 6 | 2% |
| 2017 | 13 | 9% |
| 2016 | 47 | 9% |
| 2015 | 16 | 12% |
| 2014 | 80 | 21% |
| 2013 | 11 | 6% |
Other parts of the 2020 Mazda CX-5
31 complaintsOther or unknown
25 complaintsEngine
17 complaintsBrakes
15 complaintsForward collision avoidance
12 complaintsTransmission and drivetrain
8 complaintsBody and structure
6 complaintsVehicle speed control
6 complaintsAir bags
5 complaintsBack-over prevention (rear camera)
4 complaintsExterior lighting
4 complaintsFuel system
4 complaints
← All problems reported for the 2020 Mazda CX-5
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 27, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology